Blue Elephant Thai Woolgoolga

Blue Elephant Thai Woolgoolga

Someone from this business manages this listing.
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+61 2 6654 0777+ Add website
Hours
Sun
5:00 pm - 9:30 pm
Mon
11:30 am - 2:30 pm5:00 pm - 9:30 pm
Tue
11:30 am - 2:30 pm5:00 pm - 9:30 pm
Wed
11:30 am - 2:30 pm5:00 pm - 9:30 pm
Thu
11:30 am - 2:30 pm5:00 pm - 9:30 pm
Fri
11:30 am - 2:30 pm5:00 pm - 9:30 pm
Sat
11:30 am - 2:30 pm5:00 pm - 9:30 pm
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Ratings and reviews
4.0
4.0 of 5 bubbles

RATINGS
Food
4.5 of 5 bubbles
Service
4.2 of 5 bubbles
Value
4.1 of 5 bubbles
Details
Someone from this business manages this listing.
Learn More
PRICE RANGE
$8.00 – $23.00
CUISINES
Asian, Thai
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
meals, features
Does this restaurant have a full bar?
About
Thai Chai Yo Woolgoolga is now trading as Blue Elephant Thai Family Restaurant. The name may have changed but the delicious and authentic Thai food that Aey and her team has been creating since 2018 has not. Open lunch and dinner for dine-in, take-away and home delivery. Don't forget if you're after a quick snack, you can't go past Aey's rice paper and sushi rolls or daily specials all freshly made with care.
PRICE RANGE
$8.00 – $23.00
CUISINES
Asian, Thai
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Lunch, Dinner
FEATURES
Delivery, Takeout, Reservations, Outdoor Seating, Seating, Wheelchair Accessible, Table Service
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4.0
4.0 of 5 bubbles80 reviews
Excellent
55
Very good
6
Average
4
Poor
5
Terrible
10
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.

Ron c
1 contribution
3.0 of 5 bubbles
Dec 2021 none
Our family has been going to this restaurant for some years, the food and service has always been excellent. We went last night 28 of December, I booked the round table the day before for a 6 pm meal, at about 4 pm I received a phone from Thai Chai asking if was ok to cancel the table and take a rectangle table instead of the round one, they said that a group of 12 needed the table, and I said that’s why I booked the round one the day before so we could have it they just hung up. On arriving the round table was still booked in our name , it took us 15 mins toe get the menus and another 35 to take the order, when the meal came it was still the great Thai meals we have always had, but the service was TERRIBLE.
Written 28 December 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

greengirl1111
Mullumbimby27 contributions
5.0 of 5 bubbles
July 2021 none
All 3 things we ordered were delicious and some of the best thai food we've eaten. Only comment was the waitress was quite abrupt and when we gave her our order she only brought one dish...and after while when we realised we weren't getting anything else, we queried her and she said she thought we only ordered one thing, which was very odd as we chatted and ordered...however she didnt read the order back at the time, which would have avoided the problem. Quickly remedied the problem though and we loved the food.
Written 11 July 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

marneyj2456
Woolgoolga8 contributions
5.0 of 5 bubbles
Aug 2019 none
The food is always consistent and amazing! Portion size is very generous. Highly recommend the Crispy Pork & Thai Basil! Very relaxed atmosphere, the owner always says hi, and has a chat. Service can sometimes be a little slow, but I think that is based on the volume of takeaway orders on top of diners that get through on the night. Recommend going during the week (avoid Fri or Sat, as they are the busiest nights).
Written 4 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

TysonKlopp
Woolgoolga62 contributions
2.0 of 5 bubbles
Oct 2020 none
A Thai restaurant that doesn’t service any crackers or bread with their food?? The service is boring and bland. No knowledge of their dishes. Ordered some vegetable spring rolls and had to wait 30 mins for them, and even then they were chicken (me and my girlfriend are vegetarian) no sorry or apology or food taken of our bill. Small portions of the pad Thai when on a previous visit we had a massive portion so maybe it was an “off night” but we have gave this restaurant two chances and it’s clearly not great and they clearly don’t care about their customers as they know people will just come as there isn’t much Thai to choose from. Will not go back again.
Written 16 October 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Vladamir C
Thai Restaurant, does not have bread or crackers unless trying to mimic a Chinese restaurant, as we are neither Chinese or Mediterranean we don't offer you free munchies. I would 100% doubt that there were no apology if the incorrect spring rolls came out, and I am also 100% sure you would have been compensated with no need to pay for the allocation of correct spring roll veg, this is house rules and is always followed. Small portions, really, the kitchen has a requirement to fulfill such an amount is a must and is adhered too. To think Thai people don't care, about feeding people shows you have no knowledge in Thai Culture as Thai people including all our chefs and cooks actually feed people daily to much in accordance of what I need to break even on each meal, I lose, you win, but in this case I guess your greedy disposition is in the way.
Written 8 March 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Edward G
Bright8 contributions
1.0 of 5 bubbles
Dec 2020 couples
Wanted something fresh and tasty for lunch this Thai reviewed good. Greasy, burnt and no thai spice taste. Over sweet no coriander cumin chilly lemongrass long wait dont bother with the worst spring rolls ever, dripping with rancid oil.
Written 30 December 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Vladamir C
We have had, nothing but great feed back on our home made spring rolls, Thais don't use cumin, and I know from my garden that there is plenty of chilly, lemon grass in our meals that authentically require it. Oils is changed every day, so really your comment has no weight. I will acknowledge that at times it can be sweet with the use of palm sugar, that is why they have little boats for you to change your PH, sugar, spicy, sour to suit your needs, please next time ask if not given.
Written 8 March 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

TysonKlopp
Woolgoolga62 contributions
1.0 of 5 bubbles
Jan 2021 friends
This place..... literally has the be the worst service or restaurant I have ever been to. My friend who is has silica asked the tall girl waitress is there anything on the menu which is gluten free. The waitress went oh yes have the fish cakes. They come over and as my friend was eating them she felt funny. Few moments later she had to go to the toilet. As the mains come out (which were the wrong orders but we let them off) the waitress come out and said “oh by the way the fish cakes are not gluten free, I forgot to tell you because I was too busy with a delivery” WHAT THE HELL!!! She could of killed my friend! I asked her could she get the chef or manager and ask if it had traces of gluten, she went into the kitchen 3 times with 3 different answers.. no yes maybe... Really could not believe this. No apology no money off and more importantly they didn’t care. Someone’s health should come above all of this. Stay away people
Written 1 March 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Malcolm505
Wodonga113 contributions
1.0 of 5 bubbles
Apr 2022 none
Last week for dinner we entered the restaurant with about 15 people outside and 4 inside, we ordered our food my wife ordered the entrée as a main meal and to be delivered at same time as our main meal, I ordered Jungle Curry (hot) and my daughter ordered nuggets and chips and we had a fried rice to share. That was fine until patrons who ordered 30 minutes after us had been served are getting their food my wife complained about this and asked about our food and the waitress with dark skin said it won't be long, So 1 hour after we ordered my wife received her dish but our food did not come out so again we asked the same waitress about the rest of our food 10 minutes later my daughters and my food turned up but still no fried rice so we complained again where's our fried rice and 5 minutes later it turns up and it was cold just like all our food. When paying we complained about the service and food quality to the same waitress said we are busy and very unapologetic and angry we complained and I said to her that I ordered the HOT jungle curry and that it was not spicy hot and she said well you have to ask for hot but I said menu say's it is hot she should have asked how hot. And in-between this debacle they even tried to deliver wrong food to us, other customers also disgusted about the service. and other patron who ordered just before us hadn't received their food. My wife works in 2 Thai restaurants and could not believe the poor service. That waitress needs a good talking about communication skills so arrogant no skills. when we arrived it wasn't busy we will never go back and will tell everyone how bad it is.
Written 17 April 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Butterflygirl54
Sydney293 contributions
4.0 of 5 bubbles
Jan 2023 none
The food is was quite nice but when on the menu is says that the massaman beef is extremely tender you would think "melt in your mouth" tender? When we got it it was actually disappointing because it was not tender but quite chewy so this was a let down. The sauce it was in was delicious but the meat wasn't. The money bags were ok, the chicken skewers were nice. The waitress was a bit pushy with trying to make you order things such as off the specials, desserts etc.
Written 15 January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thanyarat P
Thank you, Butterflygirl54! As the massaman curry is one of the cornerstones of our menu I was most surprised to read your review and rather than dismiss it, I put it to the test myself today. I'm sorry to say you were right. After discussion we have put it down to the fact we changed wholesalers 2 weeks ago and although the cut of meat is delicious in it's own right, it is lean and does not contain fat. This is not ideal for massaman and we will be reverting back to a different cut next week. On your other notes, I'm disappointed the money bags weren't to your liking and we certainly aim for better than "nice" for the chicken skewers. I hope you will make yourself known to the staff next time and give us a chance to repair our reputation with you. As far as the push for the specials and desserts go, I hope you'll just overlook those if you aren't interested... most of our guests enjoy the fact we bring it to their attention as given it regularly changes, a few items do not appear on the menu. Thanks again for your constructive review.
Written 16 January 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

CoffsCoast
Coffs Harbour13 contributions
5.0 of 5 bubbles
Jan 2021 friends
We’ve been going to this restaurant for the last 2 years & either dine in, take away or delivery the quality has always been excellent. No one particular dish is a standout....all dishes are a standout of fresh produce & flavour.
Written 22 January 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Vladamir C
Hi, we thank you for your feed back, it means a lot to know that we have and are continuing with what we believe to be great food
Written 8 March 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

larisbyron
Byron Bay44 contributions
1.0 of 5 bubbles
Apr 2023 couples
Such a shame! We ate here for the first time late last year and it was fantastic, we have since given this place another 3 tries and each time has been worst than the last. Initially the food quality was noticeabley less, poor taste, bland and overpriced . The next time our entree were forgotten and came out 10 mins after our mains after we had asked for them 4 times and we were getting up to pay, we were still charged for them. Each time the food has tasted terrible and there has been issues with the order. Whatever you guys have changed in the last 6 month change it back because the food and service are a lot worst!!!
Written 7 June 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Blue Elephant Thai Cuisine Woolgoolga
Sorry to hear you've had another bad experience, larisbyron. Looking at your other reviews it appears as though you've had a number of bad experiences and we regret that we weren't able to break trend. You make mention of a fantastic experience last year at our restaurant but I can't find your review of that visit to enable us to compare specifics but your comments this time have been noted. Occasionally we get things wrong but we are proud of our staff and the ability to learn from mistakes and value constructive suggestions. We'd love the opportunity to be of service to you again and recalibrate your opinion so if you'd make yourself known to staff and certainly bring up any - hopefully unlikely -disappointment at the time of dining, we'll be in a much stronger position to address them. Please don't hesitate to ask for the owner. As we strive to create an experience rather than just food service, customer satisfaction is our priority.
Written 8 June 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Adventurer451979
14 contributions
2.0 of 5 bubbles
Dec 2022 couples
I revisited this restaurant and after the 5 stars that I gave a few years ago, unfortunately it wasn’t the same. Not sure what happened. We ordered takeaway - green chicken curry, spring rolls and vegetable dish. Unfortunately extremely oily. I hope it was a one off mistake.
Written 26 January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thanyarat P
Thank you for bringing this to our attention and we certainly will provide the feedback to our kitchen. We pride ourselves on the quality and presentation of our food and I’m sorry on this occasion it didn’t meet our usual standard. I hope the next time you are traveling in the area you will come back and make yourself known to Aey so we can restore your 5 star review.
Written 30 January 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Val H
Guyra79 contributions
3.0 of 5 bubbles
Feb 2021 friends
My friend and i got takeaway for dinner. The service was friendly and the meal was ready pretty quickly. We had drunken noodles and thai basil chicken. The meals weren't bad but they weren't great either. Not much flavour in either dish, and the noodles were dry despite eating straight away. I would be wiing to try there again, simply because it is conveniently located. hopefully it will be more flavourful next time.
Written 27 February 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Vladamir C
Hi Val, sorry to hear you thought the noodles were dry, as they are fresh noodle they are already soft and less than dry straight in the Wok, I appreciate your honest feed back and I am apologetic it was not as to the standard it normally is, all cooks, and chefs have been reprimanded in your comments and I hope you give us the chance to ensure your food is as it should be.
Written 8 March 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Elroy S
Hobart16 contributions
5.0 of 5 bubbles
Apr 2022 friends
We called into have lunch and we was amazed at the quality of the food. I had the garlic and pepper beef, OMG it was so good. The taste was next level and you could see how fresh the produce as soon as it turned up at the table. I'm really not sure what they do in there to make this amazing tasting Thai food but I noticed all the chefs in the kitchen were Thai so I guess that explains it. I don't want to rant on but this experience was one of the best food adventures I've had and I've been around the food circuit for a while. If this restaurant was in Sydney or Brisbane you wouldn't never get a seat. It was busy but in there but the staff looked like they did it effortlessly. My advice is if you get the chance to go, you will be blown away and it will shock you how good this food is.
Written 29 April 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

LouiseCimarosti
Armidale30 contributions
3.0 of 5 bubbles
Oct 2021 family
While the service was prompt, the staff friendly and restaurant clean, our food was a disappointment. We ordered the cashew chicken stir fry and the pad see ew. The chicken tasted almost entirely of sweet chili sauce with no subtlety. The Pad See Ew used the wrong noodles and was bland. Our coconut rice never arrived, leaving us to eat the stir fry without any rice. We’ve been here multiple times before and enjoyed our meal. Not sure what happened tonight - they were busy, but that shouldn’t mean very average food.
Written 21 October 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Aldomands
Bermagui5 contributions
5.0 of 5 bubbles
July 2021 couples
Recommended to us by a local friend and it did not dissapoint. The best seafood laksa we have ever eaten and have eaten plenty including in Laos. Abundant fresh seafood and silky smooth rice noodles with perfectly balanced laksa/soup
Written 17 July 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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BLUE ELEPHANT THAI WOOLGOOLGA - Updated 2024 Restaurant Reviews, Photos & Phone Number - Tripadvisor

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