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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
AU$12 - AU$35
CUISINES
Bar, Pub, Australian, Gastropub
Special Diets
Vegetarian Friendly, Gluten Free Options
View all details
meals, features, about
Reviews (136)
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136 results
Traveller rating
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45
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LanguageEnglish
Traveller rating
55
45
15
10
11
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All reviews lunch country pub nice atmosphere tab bistro
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Reviewed 5 days ago

Stayed one night. Nice people and nice atmosphere. Simple room with shared toilet and showers. Room and toilets very nice, would not complain. Fantastic for the price. Only problem was that music in the bar was playing loud until 1pm under my room and I...wanted a good sleep. If I wanted to stay in bar until 1pm would have been fine😅More

Date of visit: March 2024
Helpful?
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Reviewed 26 January 2024

We were there on Australia Day 2024 and was disappointed that there was red white and blue balloons(looked like America) no yellow and gold or Aussie flags 😔 not very busy at all...overall disappointed with the decorations and the overall experience for Oz Day

Date of visit: January 2024
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 January 2024 via mobile

The other night myself and a fair few others attended the Imperial Hotel for dinner as we have done many times. After seeing others on tables around us who ordered after us receiving their food first we went up and spoke to the bistro server...to advise our meals hadn't arrived yet, at this point it had been about 45 minutes since we ordered our meal. We ordered at 7:15pm. She advised that the receipt docket hadn't printed in the kitchen, so the meals had been missed but they will be made ASAP. We understand that technology can stuff up, so no one was to blame, we returned to our seats to further wait for our meals. By 8:30pm, we still had not received any food (not even a garlic bread starter). We were all extremely starving and starting to feel quite annoyed watching many others in the hotel receive their meals before us, even after we had brought the issue to the kitchen's attention. We would have expected that more recent orders would be pushed back to prioritise our meals, which we had been waiting for for an hour and 15 minutes. There were now more people in our extended group who had missed out on their meal, who had ordered at various times and had the same 'printer error' which impacted at least 14 people from our group. Various people from the group continued to go to the bistro counter with every other meal that was coming out before ours, continuously chasing our food. We finally received most of our meals by 9pm.. close to 2 hours later.. A ridiculous amount of time to wait for food. It was then further insult to find all the meals were nearly cold and extremely dry as if they had been sitting under the heat lamp for the past hour.. Why the meals were not brought straight out once cooked is beyond me. The bistro cashier then came over to confirm everyone had been fed, and we barely received an apology, instead we received excuses as to why the mix up happened and complaints about how annoying the system is and how other servers probably stuffed up.. An appalling sequence of events and management of the situation. Safe to say, our group went elsewhere for dinner for the remaining week we had in Singleton. I would suggest that the cashiers are trained/advised to notify management when things like this happen so the issue may be rectified on the night and even compensation offered to those affected - a complimentary soft drink would have gone a long way, or even getting us some food to snack on while we waited for our mains would have made sense. Doesn’t take long to heat up a garlic bread just to tie us over. And I would also suggest the kitchen are trained/advised that when missed dockets have been brought to their attention, and they are notified that customers have been waiting almost an hour for their meals that they prioritise those people getting their meals, and ensuring the meals are cooked well, and as what was ordered. That would have been the bear minimum I would have expected after the docket printing mishap. I'm not going to a pub and expecting 5* service, but just basic customer service and respect. We all know errors & mistakes can happen, but it’s how they are managed after which matters.More

Date of visit: December 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 1 November 2023 via mobile

We stopped in for dinner. Michael had a rump with chips and vegetables. I had salmon with chips and salad. The meal was good except the chips they were cold and dry out. I say they were cooked for awhile. Over a good meal.

Date of visit: November 2023
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Reviewed 28 October 2023

Food is great on point everytime Tradie burger is fire best burger on the menu and the specials board is always good

Date of visit: October 2023
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Reviewed 18 August 2023

I was heading home from Tamworth from a business trip from Coffs. I was exhausted from driving in the rain n night traffic lights. The management and staff were a panacea. What amazing people. Thank you so much for your fantastic hospitality. You are Awesome...🤩 👏More

Date of visit: August 2023
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Reviewed 15 October 2022 via mobile

Service was terrible was cut off after 3 drinks with brother and nephew while waiting for our dinner to arrive, when food arrived it was burnt and uneatable and in takeaway containers. Other patrons had have several drinks and still allowed to buy more. I...have been in the hospitality industry for 25yrs and this was beyond a joke there tonight. Me personally usually don’t post anything but tonight at The Imperial Hotel Singleton was so badMore

Date of visit: October 2022
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Reviewed 20 August 2022 via mobile

Nice Atmosphere Great Old Style Country Pub nice food at the bistro big menu lots of choices of beer TAB Keno Gaming room friendly Bar Staff.

Date of visit: July 2022
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Reviewed 16 December 2021 via mobile

They have karaoke going on until 12:30-1 ish on Thursday nights. It’s so loud it shakes the beds. I travel to singleton almost every week for work and I will never stay here again

Date of visit: December 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 1 March 2021

Everyone waited over 1hr for their food, on a Monday night... when my meal didn’t come I was told I must not have ordered because all the meals went on one docket. When I showed that the bank transaction the waitress went and found my...meal on a separate docket, when I asked for a refund I was told they do not do refunds. When my meal Finally come out all the edges were burnt on my schnitzel. Will not be returning. This pub went bad under the previous management and apparently it hasn’t become better with the new one. I would not recommend this placeMore

Date of visit: March 2021
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Reviewed 21 January 2021 via mobile

45minute wait for a lamb salad and lamb cutlets! Cashier was lovely & pleasant and just as well for the number of patrons asking why their meal was taking so long. Food was ok. Lamb salad was a little sweet. Food wasn’t great and even...less due to the wait! Try somewhere else.More

Date of visit: January 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 13 January 2021 via mobile

Great pub deffiantly my choice when working in the area only about a 15 min to 20 min drive to the mines depending which and where your at. clean amenties which have been renovated recently.very quiet considering its a pub donger but located upstairs think...the loudest night in the work weekend not weekends was probally tuesdays when trivia nights on can hear the microphone but not its not that bad. Tuesday night $10 scnitty nights are the go pretty much halfprice to your regular scnitz add $3 and get the kingy deffiantly good feed after work not that bad of a wait tho probaly around 10-15 mins tho thats cause people are rocking up for trivia Plenty of car park.available on site in two different locations on each side of the impy. Walking distance to just about everything and everywhere (shell servo 5min walk one way and your woolies,coles big w and takeaways the other way in again a 5 min distance).More

Date of visit: December 2020
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 22 December 2020 via mobile

It took ages and it wasn't real flash. They put spanish onion all over the salmon, which was a bad idea.

Date of visit: December 2020
Helpful?
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Reviewed 1 November 2020

Service very slow. Waited 45 mins for meal. My Caesar salad was OK; hubbys schnitty was burnt black on edges. Had to ask staff to wipe down the tables - would have thought this was mandatory to be Covid safe - and staff member had...to disappear out into the bar to find the spray. Funky smell as well, probably from dirty carpet.More

Date of visit: October 2020
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 15 October 2020 via mobile

The bistro at the Imperial, whilst not the most character- filled space, is very good and well priced. The lamb cutlets are exceptional as are the steaks. Serving size is generous and portions large. Great value for money.

Date of visit: October 2020
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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THE IMPERIAL HOTEL, Singleton - Updated 2024 Restaurant Reviews, Menu & Prices - Tripadvisor

Frequently Asked Questions about The Imperial Hotel

Yes, The Imperial Hotel offers takeaway services.

The Imperial Hotel is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4.5
  • Value: 4
  • Atmosphere: 4