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Ratings and reviews

Travellers' Choice


Cafe, Australian
Special Diets
Vegetarian Friendly, Gluten Free Options, Vegan Options
Breakfast, Lunch, Brunch
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meals, features
Reviews (193)
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All reviews burger salad ham poached eggs cakes great coffee great place for breakfast iced coffee friendly service beautiful view tasty food hat cream
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Reviewed 29 January 2021 via mobile

We have been going to Casey’s Cafe for years, every time we come down to Narooma, for lunch or morning coffee. Though the menu hasn’t changed in years either, the salads are good and some dishes quite tasty. BUT, we always have had a family...joke about the way orders are muddled or forgotten - iced coffee without cream comes with cream, cheese and tomato croissant without ham comes with ham. Someone’s meal comes ages after others are long finished. Lately however, the service can be quite rude - maybe it’s been overwhelmed with COVID holidaymakers staying home and discovering the delights of the far SouthCoast, but tempers seemed frayed, the barista/manager shouting at staff and thumping the coffee grounds out of the basket with extreme force and noise, making a cacophony. We were dressed down one morning for sitting at a table that had not yet been wiped down (there wasn’t another available on a very rainy day, and we assumed someone would quickly come and do that job). Certainly raised other customers’ eyebrows! And a request to show that we had indeed done the COVID check-in was peremptory, and delivered with a death stare, and it could have been asked for politely or pleasantly. Not all the staff are rude, the young scruffy guy in the death metal t-shirt is a sweetie, but some need to lift their game and realise they are in a service industry or more like us will walk away.More

Date of visit: January 2021
Reviewed 30 November 2020 via mobile

If the scruffy staff wearing death-metal T-shirts doesn't immediately put you off, it turns out they're very friendly people. They only served us about half of what we asked for, but they were very friendly about it! Food was mostly straight out of cans but...edible. Coffee was surprisingly good. Probably won't go back but sort of enjoyed the experience.More

Date of visit: November 2020
Reviewed 10 November 2020

A good range of cakes, breakfast muffins and similar to takeaway. Reasonably efficient service but lacked customer empathy, perhaps short staffed. Coffee OK but middle of my scale.

Date of visit: November 2020
Reviewed 20 October 2020

This rating is only based on the coffee and the service as we did not actually stop here for long. Just popped by to grab takeaway coffee. What I could see of the place it was very clean and the service was great. The coffee...was delicious. Right temperature and flavour with no bitterness. Parking out front was easy and opened early enough as well to grab that morning brew.More

Date of visit: October 2020
Reviewed 7 October 2020

Food was bland. Ordered chicken turkish bread that tasted of nothing. Kids cheese burger bland and looked like it was thrown together. Chips soggy and bland. Ceasar salad tasted good with lots of bacon. Overall disappointed.

Date of visit: October 2020
Reviewed 7 October 2020

The staff were so horrid. We waited in line, then all my my daughter had the chance ask was if they took eftpos, they replied read the sign and immediately turned to serve the couple behind us.

Date of visit: October 2020
Reviewed 3 October 2020

Great service, tasty food and one beautiful view. Would highly recommend a stop in whilst staying in narooma or passing through.

Date of visit: October 2020
Reviewed 15 July 2020 via mobile

Nice food great views eggs fresh nice coffee friendly service . Covid restrictions well adhered too but people looking a bit stressed

Date of visit: July 2020
Reviewed 15 July 2020

There was no one here and they still forgot our food Just don’t bother. No apology and no acknowledgment they had forgot our food.

Date of visit: July 2020
Reviewed 15 June 2020

Came to this cafe over the long weekend in early June. It was unfortunate how things worked out because we were a decent group of us (18) & we just wanted to have a nice meal after a busy morning. Our food orders were all...over the place - including food that never came out & wasn't refunded. The barista - supposedly the Manager - was in a foul mood and continued to snap at customers and her own staff. The coffee orders came out messed up each time & if someone dared pop by to ask her if their latte was almost ready she would basically yell at them asking them if they wanted a refund. This was unfortunate because her poor wait staff seemed very flustered but were nice enough. Do not go here.More

Date of visit: June 2020
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Questions & Answers
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16 July 2018|
AnswerShow all 2 answers
Response from Jane and Kim M | Reviewed this property |
I don't know, we used cash!
3 December 2016|
Response from Jean B | Reviewed this property |
I can't answer for the café, but most venues with outdoor tables do allow dogs. They did not have tables outside when I visited.
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Frequently Asked Questions about Caseys Cafe Narooma

  • Yes, Caseys Cafe Narooma offers takeaway services.

  • Yes, Caseys Cafe Narooma offers delivery services.

  • Caseys Cafe Narooma is rated accordingly in the following categories by Tripadvisor travellers:
    • Food: 4
    • Service: 3.5
    • Value: 3.5
    • Atmosphere: 3.5