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The Original Fix

Certificate of Excellence
$$ - $$$
Cafe, Australian, Gluten Free Options
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U 5 17 Merimbula Dr, Merimbula, New South Wales 2548, Australia
+61 2 6495 3800
Website
Today
08:30 - 17:00
Open now
See all hours
Hours:
Sun - Sat 08:30 - 17:00
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92 Reviews from our TripAdvisor Community

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Showing 92: English reviews
Melbourne
Level Contributor
3 reviews
Reviewed 14 March 2017

This home made ice - cream is absolutely delicious. With so many flavors to choose from, this is the hard part of the experience. Do yourselves a favour - make your taste buds sing. Oh, the staff are great too - very friendly.

Helpful?
Thank Karen P
Victoria, Australia
Level Contributor
15 reviews
7 restaurant reviews
Reviewed 13 March 2017 via mobile

We loved the icecream we had here. It was full of flavour and just delightful. Thoroughly enjoyed it, you could really taste the Malteser flavour in the Malteser variety and banana and caramel was fantastic as well

Helpful?
Thank emily01133
Macgregor
Level Contributor
3 reviews
Reviewed 20 February 2017 via mobile

Had bacon and egg roll and it was very yummy and serviced hot. Mars Bar Thickshake was amazing, I did share with my husband. Would visit again

Helpful?
Thank nikkio257
Jon053, Owner at The Original Fix, responded to this review

Thank you on behalf of our dedicated staff. We hope you enjoyed your time in Merimbula More 

1 review
Reviewed 13 February 2017 via mobile

Had breakfast with the kids. Great friendly service aand great for kids. Bacon and egg roll with chutney was just what i needed and fruit toast was perfect for the kids to share

Helpful?
Thank NathanKWong
Jon053, Owner at The Original Fix, responded to this review

We hope you guy's enjoyed your holiday in Merimbula and thank you for your comments; we are here to serve More 

Melbourne, Australia
Level Contributor
72 reviews
48 restaurant reviews
common_n_restaurant_reviews_1bd8 53 helpful votes
Reviewed 29 January 2017 via mobile

We have had 8 different ice creams and sorbets here over the past two weeks. I can honestly say that the customer service has been great (served by three different people). I don't believe some of the previous reviews were genuine. The serving sizes are very good (see my picture). The Original Fix has some tasty non-dairy options too. I'll... More 

Helpful?
Thank SimonAJohnson
Jon053, Owner at The Original Fix, responded to this review

We try our best to tempt our customers to explore our range of in house products even though we do, at times, push the boundaries in taste sensations. Thank you for your comments on behalf of our staff they do like to see their service praised More 

1 review
Reviewed 27 January 2017 via mobile

We stopped at the orginal fix to get some ice cream. The icecream is beautiful and the coffee is delicious, 😋 the cakes are really tasty as well. The service was very friendly and helpful. They also had chocolates. Definitely coming back soon.

Helpful?
Thank Gerard W
Jon053, Owner at The Original Fix, responded to this review

Thanks you for your comments...safe travels and hope to see you on your return More 

2 reviews
Reviewed 13 January 2017 via mobile

These guys make the best ice cream around ! Hard to choose from the wonderful range of flavours but the Ferrero Rocher is a personal favourite. A trip to Merimbula isn't complete without a visit to the original fix

Helpful?
Thank Tim B
Jon053, Owner at The Original Fix, responded to this review

Thank you on behalf of our dedicated staff...we do our best to meet our customer expectations. More 

1 review
Reviewed 2 January 2017

I didn't know this place had bad reviews for ice cream. Just like previous poster's review about the salted caramel, I had the same experience - you cant taste anything but salt. Scoop size is small compared to other places. Some customers' requests to sample were turned down (even when it was not busy) and some were given. Totally not... More 

Helpful?
Thank ExplorerRay
Jon053, Owner at The Original Fix, responded to this review

Your highlighting of one of our variations of salted caramel has increased our sales from 14 litres/day to 18 litres/day because people are coming into the shop to see what you guys are on about. So thank you, BUT I am disappointed that your didn't enjoy your experience. I do understand that some of the flavors I come up with,... More 

Melbourne, Australia
Level Contributor
7 reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
Reviewed 29 December 2016

While in Merimbula for a vacation, we thought of trying some ice cream from the local ice creamery - 'The Original Fix' (29 Dec 16). Stepped into the shop around 4pm, and there were no customers, except us. So we started ordering. I'm always keen to try something new, and asked if I could taste one of their flavours. The... More 

Helpful?
2 Thank Roch_Mel
Jon053, Owner at The Original Fix, responded to this review

As the owner of this business I am very disappointed at your experience you have had with our customer service and product...i appologise profoundly for getting your experience so wrong. Our TripAdvisor reviews attest to our usual commitment to our customers and products. My employee raised her and your concerns with me the next day as she was upset with... More 

Pambula, Australia
Level Contributor
23 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
Reviewed 28 December 2016 via mobile

The Original Fix never disappoints. Delicious ice cream, all made by the owner John. Whilst family visit from Sydney, treating ourselves to Johns specialty ice cream has become a Christmas event each year. We are greeted by Stacey on our arrival, her friendly banter and hospitality is a credit to the company. Highly recommend, your first visit will not be... More 

Helpful?
Thank Bev2410
Jon053, Owner at The Original Fix, responded to this review

Thanks on behalf of my staff...we are committed to our customers and we like to make them smile More 

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4.5 of 5 bubbles
Average prices
USD 4 - USD 12
Cuisine
Cafe, Australian, Gluten Free Options
Meals
Lunch, Brunch, Breakfast
Restaurant features
Takeout, Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Wheelchair Accessible, Cash Only, Street Parking, Free Off-Street Parking
Good for
Child-friendly
Open Hours
Sunday
08:30 - 17:00
Monday
08:30 - 17:00
Tuesday
08:30 - 17:00
Wednesday
08:30 - 17:00
Thursday
08:30 - 17:00
Friday
08:30 - 17:00
Saturday
08:30 - 17:00
Location and Contact Information
  • Address: U 5 17 Merimbula Dr, Merimbula, New South Wales 2548, Australia
  • Location: South Pacific  >  Australia  >  New South Wales  >  Merimbula
  • Phone Number: +61 2 6495 3800
Description
A house of delectable's that sells handmade chocolates, Icecream made on the premises, with pancakes and a great selection of coffees.

Questions & Answers

Questions? Get answers from The Original Fix staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?