This was a very disappointing experience. After advising the restaurant at booking that this was a special celebration and that one person had recently been in hospital and was not 100%, we waited almost an hour for our first course and 1 1/2 hours for...the second, despite twice checking if things could be quickened up. We arrived second in our area of the restaurant, but were served last. Two of our party ordered a main of beef tartare. There was no clear mention of chilli with this dish on the menu, but when the dish came it was exceedingly spicy, to the extent they were both unable to eat it. Given the extended timing for the dish to be served in the first place and the fact it was made clear when booking the lunch that our sitting ended at 2pm, they did not feel comfortable returning it to the kitchen. It was 1.50pm when we finished our mains, so we did not order desserts or coffee as we didn’t want to be rushed to finish them. All in all a very disappointing 80th birthday celebration.More

Look good restaurants in regional Australia are hard to come by. Not just difficult to find good chefs but very challenging to attract local wait staff. A lot of places go the way of using overseas Visa holders who are paid low wages. Others stick...with local youngones but provide minimum training and on-the-job training. Experience here was not good when we arrived at 18:20 to find the place locked up. Doors did not open until 18:00 on the knocker regardless of a cold southern highlands evening. Sent a message of we don't care but we'll take your money. The food was fine. Large servings so be measured in what you order from the a la carte menu. As we were nearing the end of the main course the young waitress filled my glass with wine from another table's bottle. I pointed this out and had the glass quickly whipped away with an apology and told she would return with a glass of the correct wine. Some 10 minutes later the waitress returned to fill my partner's glass but no glass for me. I finally got a glass of the correct wine delivered and the bottle was left on the table not in the ice bucket. You can well imagine my complete surprise to find I had been charged for 2 bottles of wine on the bill. The waitress indicated that she would have to pay for her mistake.... If I had been asked if another bottle of the local wine charged at an exorbitant price I would have said no. I would have insisted that my glass be filled from another bottle and the hose then use this itself. Impressed? What do you think.More

The ’Feed Me” menu was amazing - they catered for a variety of dietary requirements. A mix of fish, meat, chicken and fresh vegetables - none of which were deep fried. I highly recommend this venue for those wanting a fine dining experience. We had...enough to take a little home to remind us of a lovely evening. This was our 4th visit.More

We made the mistake of arriving 15 minutes early for an 8.15pm sitting. We thought we might be able to sit at a table and enjoy a glass of wine while we waited for our appointed time slot. There were multiple tables ready because a...lot of people from the earlier sitting had finished and left. We were told this was not policy and were invited to wait with a dozen or so others perched on chairs and milling in the entry vestibule. Everyone would have been more comfortable sitting in one of the prepared tables even without “service”. This was all pretty weird. When we asked again whether we could sit at a table, the waitress got the cook who accused us of being early. He refused to seat us, saying that this would assume we would get service. When we said we would like to cancel our booking we were told this would cost $50 per head. The cook said he didn’t like our attitude and we were not welcome and he would not charge the booking fee. I think we dodged a bullet. Nobody looked happy in the cramped entry. I wonder whose attitude was the problem?More

Arrived on time to a busy restaurant for our 2 hour window. We waited 45 minutes before being served and were told at the end of the meal there was no time to serve dessert and we had to leave. The other option was to...sit outside (6 degrees) to have dessert. Not worth the trip from Sydney.More

Fantastic food and service. Beautiful birthday dinner with friends. We had the chef's feed me menu... food was plentiful and of the highest quality. We were fortunate to have a private room for our party and our evening could not have been any better! I...can't recommend this place more. Thanks for a truly beautiful dinner 😊More

We enjoyed incredible food and wine experiences throughout the Southern Highlands, but our Chef’s Feed Me meal at Eschalot was one of the highlights! Generous servings, great value and incredible flavours. We would highly recommend!

Four of us visited two of us ordered the prawns and 2 had salmon, apparently the menu is meant to share plates, we didnt do that so we had very generous portions that day, it would have ordinarily have been too much but we just...simply couldn't stop, needless to say we had to let out the old belt a bit. Hey your not going to live for ever so go for it, if you don't travel first class your kids will, the end.More

One the best in NSW ! Food was amazing.Like the best pork belly we’ve had in many years .And everything else was absolutely first rate too. And I didn’t know what the other reviews are about with there comments on portions being small. They were...very generous not just meal sizes but also the sides -all was amazing. And lastly presentation was awesome. Definitely going back Well done to the chef !More

On arrival last night,discovered that we hadn’t made the booking correctly and it had not gone through! But the staff were so accommodating,they kindly gave us a lovely table by the window and we had the room to ourselves (we arrived when the restaurant opened)....The meal was delectable! Those chefs are gods! Bryce,our waiter,was charming,friendly,professional and attentive. Definitely going back when we next stay in the Southern Highlands.More

We visited Eschalot, with our immediate family (10 people), to celebrate our 50th wedding anniversary. While the wait staff were polite and attentive without being overbearing, we were disappointed in the food. The beef was over cooked and the lamb tough. The dessert was minute....It was not value for money. There was not enough choice for our vegetarian guest. Also, this is not a good venue if you are looking for a long, leisurely lunch to enjoy food and the company of your guests. The sitting is for two hours and is strictly adhered to.More

I am local to the Southern Highlands and really enjoyed my first dining experience. I raved about it to all of my friends and looked forward to going back. The day of our next booking I came down with viral gastro. My husband called the...restaurant to cancel our booking as I was too sick to go and we didn’t want to make other patrons or their staff sick. The cancellation was no problem until a cancellation fee of $100 was charged. On speaking to multiple staff at the restaurant, there was no work around and a post-Covid understanding of illness and protecting others made no difference. I even asked if the preauthorised amount could be used to secure a new booking because we did want to eat there - no, not an option. I am really disappointed by this whole experience and it is a shame but I will not eat here again.More