We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Frankie & Benny's

Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
Unit M | White River Place, St Austell, England
+44 1726 626880
09:00 - 23:00
Closed now
See all hours
Sun 09:00 - 22:30
Mon - Sat 09:00 - 23:00
More Info
Add Photo Write a Review

363 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 360: English reviews
A TripAdvisor Member
5 of 5 bubbles Reviewed 4 days ago NEW via mobile

Fantastic service. Our waitress made a great meal into a fantastic meal. Surprise of a birthday cake and sing song too. Food was lovely. Double burger for me and ribs n chicken for birthday lady. Would highly recommend. Thanks

Thank A TripAdvisor Member
Level Contributor
5 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 3 weeks ago via mobile

Decent food. £9.20 for a pint of lager and a bottle of cider is very steep in my opinion! Food served at a good pace

Thank alex270291
Level Contributor
14 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago via mobile

Even though we arrived quite late on a Saturday night, we werent rushed at all or made to feel we couldnt have desserts. Staff were friendly and helpful. The food was hot and tasted fresh, if we are in the area again we would return

Thank Jacqui M
St Austell, United Kingdom
Level Contributor
22 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 4 weeks ago via mobile

With this chain you get what you pay for, service & food are never exceptional but they are OK. The current vouchers make it a lot more worth while & you don't mind so much about the level of establishment. Shame it seems to be more frozen/bought in food, every time the menu changes, still better than cooking myself and... More 

Thank knichs19
Bodmin, United Kingdom
1 review
1 of 5 bubbles Reviewed 4 weeks ago via mobile

Used to love Frankie and Bennies and now I will never return!! Frozen garlic bread for starters Main burger and chips I've had better quality in McDonalds. So so disappointing, no apologies or money off bill!

Thank sss4545
Level Contributor
5 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 5 weeks ago

Have been to F&B's in Plymouth many times and cannot fault their food or impeccable service down there but this one in St Austell may have been a completely different chain of restaurants. Luke warm food not cooked properly, very slow service, food not served as to the menu, food arrived 5 minutes later after the other member in the... More 

Thank bhutch88
Looe, United Kingdom
Level Contributor
14 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 14 January 2017

Good choices on new menu, and very good prices for lunch on weekdays. The staff were friendly and helpful and the food and drinks were quickly prepared.

Thank Puffin201
Level Contributor
13 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 4 January 2017

We always enjoy popping to F&B's when we go to the Cinema. You always get a nice warm welcome and the staff are always friendly - but don't be afraid to approach them if the service is a little slow - they do switch off a little sometimes during service. We tend to get there a good 90 mins before... More 

Thank Iain V
Wolverhampton, United Kingdom
Level Contributor
27 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed 3 January 2017

We had just visited Eden Project and wanted to eat somewhere before returning to our hotel in Taunton (see our reviews for Eden Project and Holiday Inn Express). We had already booked ahead for 6pm, but as we had finished Eden Project we decided to go abit early. As we arrived we told them that we already booked but if... More 

Thank 15petal
London, United Kingdom
Level Contributor
91 reviews
54 restaurant reviews
common_n_restaurant_reviews_1bd8 95 helpful votes
3 of 5 bubbles Reviewed 31 December 2016

Mama Mia! It's like a roller coaster at F&B. Good . . .not good . . .good . . .not good. So 'Average' this time was because the good food balanced out the bad service. The service was bad - in a very nice way. The staff were sooo friendly and smiley and charming but we waited 20 mins for... More 

Thank ChrisPanks

Travellers who viewed Frankie & Benny's also viewed


Been to Frankie & Benny's? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    3.5 of 5 bubbles
Italian, American, Pizza, Diner, Gluten Free Options
Breakfast, Lunch, Dinner, After-hours
Restaurant features
Reservations, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Special Occasion Dining, Kids, Child-friendly, Groups
Open Hours
09:00 - 22:30
09:00 - 23:00
09:00 - 23:00
09:00 - 23:00
09:00 - 23:00
09:00 - 23:00
09:00 - 23:00
Location and Contact Information
  • Address: Unit M | White River Place, St Austell, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Cornwall  >  St Austell
  • Phone Number: +44 1726 626880

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Frankie & Benny's and other visitors
1 question
Ask a question
Newquay, United Kingdom

See all questions (1)

Questions? Get answers from Frankie & Benny's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?