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Chipotle Mexican Grill

36200 Euclid Ave, Willoughby, OH 44094-4400
+1 440-942-5897
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  • Excellent34%
  • Very good26%
  • Average7%
  • Poor3%
  • Terrible30%
21 Feb 2018
11 Oct 2017
“First time in a long time”
Opens in 19 min
Mexican, Fast food, Southwestern
36200 Euclid Ave, Willoughby, OH 44094-4400
All Details
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1 - 10 of 23 reviews

Reviewed 22 February 2018 via mobile

They have the worst service EVER!!!! Online ordering is a joke! They cant get anything right. I have given them multiple chances and they screw up every time. This is my last time ordering from this location. My advise to you, go to the next...More

Date of visit: February 2018
Thank Jason H
Reviewed 11 October 2017

I haven't had chipotle in months. Love this food. Ordered what I usually get and was looking forward to the new queso they have been advertising. To my surprise a small and I do mean small cup of the dip is $2.05 and says it...More

Date of visit: October 2017
Thank lilbana
Reviewed 22 June 2017

me and my sister ate their it was super busy fast pace place to get some Mexican food the ingredients are fresh and hot and flavorful

Date of visit: December 2016
Thank cacoff34
Reviewed 17 February 2017 via mobile

Went to the willoughby ohio Chipotle on Thursday February 16 at 415 pm.There were 12 customers ahead of me and 4 employees that were visable.I waited 20 min and only 2 customers were taken care of. And that includes a customer that came back with...More

Date of visit: February 2017
Thank LouV124
Reviewed 7 September 2016 via mobile

Don't worry about ordering ahead of time. You'll still wait so unbelievably long. Also, the freshness and quality of the food is to be questioned.

Date of visit: September 2016
Thank royabott
Reviewed 18 August 2016 via mobile

I prefer Qdoba and was reminded of why last night. This Chipotle location is terrible. Wasn't a very long line yet it took me about 30 minutes to finally get my food and pay for it. No guacamole and I get home and my rice...More

Date of visit: August 2016
Thank chiefcold187
Reviewed 17 July 2016

Love the food and you can make it as healthy as you wish. Do not like the weird music and the decor is starting to look bad. Could be cleaner. I love the food, but don't enjoy eating there. They run out of items occasionally,...More

Date of visit: July 2016
Thank lipgloss55
Reviewed 10 February 2016

This Chipotle is in a convenient location. The staff was friendly. The service was quick. The inside of the restaurant was clean.

Date of visit: December 2015
Thank lmcclain
Reviewed 22 October 2015

I have went there quite often and they are out of chips, cheese, chicken or steak- In the middle of the day. I agree with the person that wrote about the graffiti and always dirty in the dining room. There is always a ton of...More

Date of visit: October 2015
Thank Kris W
Reviewed 7 October 2015 via mobile

Worst chipotle experience. 40 minute wait middle of the afternoon on a Sunday. Staff eating behind the counter. No one seemed to know what was happening with orders. Food was terrible as well. Overlooked rice and steak.

Date of visit: October 2015
Thank clevelandgal35
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Restaurant Details

Rating summary
  • Food
  • Value
Mexican, Fast food, Southwestern
Lunch, Dinner
Restaurant features
Takeout, Seating
Open Hours
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
Location and Contact Information
  • Address: 36200 Euclid Ave, Willoughby, OH 44094-4400
  • Location: United States  >  Ohio (OH)  >  Lake County  >  Willoughby
  • Phone Number: +1 440-942-5897
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