We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Steak 'n Shake

5051 Som Center Rd, Willoughby, OH 44094-4201
+1 440-220-4817
Call
Website
Save
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Overview
  • Excellent34%
  • Very good33%
  • Average11%
  • Poor11%
  • Terrible11%
25 Oct 2016
“good experience!”
8 Sep 2016
“Low Price Friendly servers Food is as described”
Restaurant Hours
CUISINES
American, Steakhouse
PRICE
$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
5051 Som Center Rd, Willoughby, OH 44094-4201
All Details
Write a ReviewReviews (9)
Traveller rating
Traveller type
Time of year
Language
Reviewed 25 October 2016

good atmosphere, great food, awesome milkshakes, typical American dinner feel, friendly staff, would 100% visit again next time I'm in the area!

Thank saryan14
Reviewed 9 September 2016

Seated quickly & with a smile. Server took our order after bringing our drinks. She read the order back to make sure it was correct . Checked on us when she delivered the food & came back to make sure food ok. Refilled drinks when...More

Thank Z7959ZRkarenm
Reviewed 17 July 2016

Very reasonable prices made better by all the coupons we receive in the mail. Recently had a healthy salad with grilled chicken and was impressed. Would get it again. Many shake flavors.

Thank lipgloss55
Reviewed 12 August 2015

Quality 'fast' food; higher-priced, but worth it as it's made-to-order. Lots of selections, unique flavor combos. Only complaint is younger employees, they should be more selective on hiring practices. Most are immature & snotty, some with finger nails that are considerably longer than normal, makes...More

1  Thank Lisa H
Reviewed 26 July 2015

You know you're in for a bad time, when upon entering each and every waitress looks at you and then looks away, never smiles, never a "Hi welcome to Steak n Shake, someone will be with you in a moment!" Noooooo and then the one...More

2  Thank John S
Reviewed 5 June 2015

This place has pretty good value for what you get I think, but I always expect more from my food. They do send out many coupons that usually provide a BOGO milkshake which is probably the only coupon worth using in my opinion and is...More

Thank Shane R
Reviewed 13 April 2015 via mobile

From the moment we entered the door our service was poor. Despite three servers walking past us multiple times each and the manager standing within feet of us, not one greeted us or even acknowledged our presence. After waiting for five minutes, a server did...More

1  Thank Willoughbygal09
Reviewed 18 February 2015

Food is pretty good but we never feel overstuffed. Restaurant is kept clean and severs usually do a very good job. Good value to cost.

Thank Zenarcher
Reviewed 16 July 2014

My son loves Steak 'n Shake and since they have not made their way to Connecticut yet, he has to stop at one when he travels to states where they are located. We stopped here to grab a quick dinner. Our carryout order was taken...More

Thank Nancy K
Nearby
Nearby Restaurants
Chick-fil-A
20 reviews
.43 km away
Jet's Pizza
7 reviews
.54 km away
Cocos Locos Mexican Restaurant
13 reviews
.61 km away
Pizza Hut
5 reviews
.21 km away
Nearby Attractions
Antiques & Uniques
7 reviews
1.79 km away
Classic Park
58 reviews
2.13 km away
Eastside Relics
16 reviews
3.36 km away
Squire's Castle
39 reviews
5.10 km away
Questions & Answers
Get quick answers from Steak 'n Shake staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Submit
Improve this listing

Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
Meals
After-hours
Restaurant features
Waitstaff, Takeout
Location and Contact Information
  • Address: 5051 Som Center Rd, Willoughby, OH 44094-4201
  • Location: United States  >  Ohio (OH)  >  Lake County  >  Willoughby
  • Phone Number: +1 440-220-4817
  • E-mail
Description
Steak ‘n Shake is a classic American brand famous for the Original Steakburger™ and hand-dipped Milk Shakes. Stop in today for breakfast, lunch, dinner or late night. Dine in, drive thru or carryout.
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing