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The Cheesecake Factory

24265 Cedar Rd, Lyndhurst, OH 44124-3700
+1 216-691-3387
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Overview
  • Excellent46%
  • Very good30%
  • Average16%
  • Poor4%
  • Terrible4%
Travellers talk about
“brunch” (5 reviews)
“cheesecake” (68 reviews)
“baja chicken” (5 reviews)
Closed Now
Hours
CUISINES
American, Bar, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
24265 Cedar Rd, Lyndhurst, OH 44124-3700
All Details
Write a ReviewReviews (177)
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1 - 10 of 175 reviews

Reviewed 1 week ago

We had a great meal here very late that was delicious. Very clean restaurant, helpful staff and you can tell it is very well managed. We will be coming again!

Thank Robert C
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 1 week ago

Thanks for your review, Robert! We're glad you enjoyed the service you received during this visit. We hope to see you back soon!

Reviewed 2 weeks ago

Hadn't been in DECADES - but had a cheesecake craving and didn't want to bake. Went with 4 people on Saturday eve 7 pm. Short wait, nice table on patio (not on top of another group). Don't bother with skinnylicious drinks - go with the...More

Thank MGKeith
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 1 week ago

Thank you very much for this review, Mgkeith. We're so happy to hear you feel this way about us and we hope to see you back soon!

Reviewed 2 weeks ago

I had mixed feelings about my visit here. Its usually very crowded, but we thought at 5 on a Sunday it would be ok. Called to check, they refused to say anything about possible wait time., totally unhelpful. we went anyway and were seated immediately....More

Thank j s
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 2 weeks ago

Hi J S, Thank you for your feedback! We are sorry to hear about your meal! We hope you can give us another try. Next time, if there is anything that can be improved, please let our managers know so we can make things right...More

Reviewed 4 weeks ago via mobile

The Cheesecake Factory is my favourite place to eat something mouth watery. Every time when we visited USA, visit of Cheesecake is must in trip. We took lunch there and afterwards proceeded to desserts. Our favourite cakes. Tried 3 different one and enjoyed very much.

Thank Kausar W
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 3 weeks ago

Hi Kausar. Thank you for your review. We're so happy to hear that you enjoy our food! We hope to see you back soon!

Reviewed 4 weeks ago

This was a usual Cheesecake Factory restaurant. It had the same decor, same menu, and same food. It is what you expect at a Cheesecake Factory restaurant. When we were there, we didn't have to wait to be seated and the service was friendly and...More

Thank CKT808
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 4 weeks ago

Thank you for your review, we're glad to hear that you enjoyed your experience and we look forward to your next visit!

Reviewed 4 weeks ago

I truly appreciated the late service hours, the designated parking, the nice take out packaging, the efficient payment process at the cashier area where the take out cake is (as opposed to the typical bar where I am ignored). My selection was a salad that...More

Thank Maliesmom
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 4 weeks ago

Hello. We are so sorry to hear about your to-go order! We understand your frustration. Our team should have been much more attentive when putting together your order and please know that we will follow up on this with them. Thank you for your review...More

Reviewed 28 June 2018

The building decor is amazing. I won't spoil it for you. Take a date - it is that kind of place. This restaurant was busy even on a Wednesday night about 7 p.m. The food portions are enormous, but you do get a choice from...More

1  Thank lifesabeach39
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 3 July 2018

Hello. Thank you for your review. We're glad to hear that you enjoyed your meal and we look forward to your next visit!

Reviewed 26 June 2018 via mobile

Really enjoyed this visit! I had the Baja Chicken Tacos and they were amazing! Will definitely go back before I leave Cleveland!

Thank Keith S
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 27 June 2018

Thank you so much for this review, Keith. We're very happy you had such a wonderful time with us. We look forward to seeing you again soon.

Reviewed 25 June 2018 via mobile

I ordered grilled fish tacos, which comes with rice and beans. Pretty basic prep. My entree arrived warm at best. I sent it back. 2nd delivery of same entree - even less warm. The manager came over - I said I was hungry but didn't...More

Thank Howard S
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 26 June 2018

Hi Howard, We are terribly sorry that you had this experience with your meal. We completely understand your frustration and would like to understand what exactly happened. Please contact us by going to this webpage - http://www.thecheesecakefactory.com/connect and click "General Questions" from the Contact Category...More

Reviewed 21 June 2018

We went for lunch and were seated right away. Our server was very good. The hamburger I had was good but nothing special. The turkey burger was good but again nothing special. The prices seem a little high for something you can get anywhere. Maybe...More

Thank 1964beatles
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 22 June 2018

We are sorry that your experience was not better than average! Next time, if there is anything that can be done to improve your experience, please let our managers know so we can make things right while you are still dining with us. Thank you...More

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Ask a question
Questions & Answers
GSOhio
1 March 2018|
AnswerShow all 4 answers
Response from TCF_Guest_Services | Property representative |
Thank you for your question! When it is not a busy holiday or special event season, many of our restaurants gladly accept a few large party reservations for off-peak dining. Large parties can reserve for an early lunch... More
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Lunch, Dinner, Brunch
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Kids, Child-friendly, Special Occasion Dining, Groups
Open Hours
Sunday
10:00 am - 11:00 pm
Monday
11:00 am - 11:00 pm
Tuesday
11:00 am - 11:00 pm
Wednesday
11:00 am - 11:00 pm
Thursday
11:00 am - 11:00 pm
Friday
12:00 am - 12:30 am
11:00 am - 12:30 am
Saturday
10:00 am - 12:00 am
Location and Contact Information
  • Address: 24265 Cedar Rd, Lyndhurst, OH 44124-3700
  • Location: United States  >  Ohio (OH)  >  Lyndhurst
  • Phone Number: +1 216-691-3387
Description
The Cheesecake Factory offers something for everyone featuring a wide variety of over 200 menu items prepared fresh to order each day, plus over 30 legendary varieties of the Finest Cheesecake.
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