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Hibachi Japanese Steak House

775 Alpha Dr, Highland Heights, OH 44143-2166
+1 440-449-9309
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Overview
  • Excellent28%
  • Very good27%
  • Average18%
  • Poor18%
  • Terrible9%
14 Aug 2016
“Waited forever. ”
13 Aug 2015
“Find another option”
Closed Now
All hours
CUISINES
Japanese, Sushi, Asian, Steakhouse
RATINGS
Service
Food
Value
Atmosphere
LOCATION
775 Alpha Dr, Highland Heights, OH 44143-2166
All Details
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Reviews (11)
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1 - 10 of 11 reviews

Reviewed 15 August 2016 via mobile

The absolute slowest place ever. Honestly waited over an hour for our food - and we were the ONLY people in the restaurant. They do know that sushi is mostly uncooked fish, right?

Thank royabott
Reviewed 14 August 2015

If I had to review this place solely based on the Hibachi experience I'd probably have given it at least three stars. The Hibachi grill was pretty standard. The food was OK, not great, and the chef did a nice job with the grill entertainment....More

1  Thank share24
Reviewed 27 April 2015 via mobile

The food was great and the chef was entertaining. The server however had major personality issues. We had 2 families dining together and were on separate checks. The waitress was curt and unhelpful. She did the absolute minimum and we had to wait for a...More

Thank needlottery
Reviewed 24 February 2015

Went there to celebrate my boyfriend's birthday. They took fifteen dollars off his meal but added 18% gratuity to the bill.So I asked to speak to the manager and she said that's the policy,so after I did the math in realty they only took off...More

1  Thank mseclipse
Reviewed 15 December 2014

And probably my last! I've never been to a Japanese steakhouse before so I wasn't sure what to expect. My first clue should have been the cloudy fish tank at the front door. It was a Thursday evening and the place seemed almost empty except...More

1  Thank Sharon B
Samantha T, Manager at Hibachi Japanese Steak House, responded to this reviewResponded 19 December 2014

Hey there, I'm sorry your meal didn't exceed your expectations when you visited us last. We always want to provide the best service possible to each and every one of our guests, so I am disappointed that we fell short for you. It seems like...More

Reviewed 6 November 2014

Watching your meal being prepared in front of you is fun, especially when it is tasty! Great atmosphere for a family, couple or solo. Enjoyed everything about the restaurant! Everyone should give hibachi dining a try.More

Thank B341J
Samantha T, Manager at Hibachi Japanese Steak House, responded to this reviewResponded 19 November 2014

Thank you for loving us enough to come online and give us a rave review. We're happy to provide a great atmosphere for any occasion, and we hope to see you back for just such an occasion sooner rather than later! Until next time, Benny...More

Reviewed 17 May 2013 via mobile

The service was great. Since I sat at the sushi bar I am unable to give any review of the hibachi or dining areas. I got the shrimp tempura roll and it was probably one of the worst choices. The shrimp was previously fried and...More

Thank cheryl p
Samantha T, Manager at Hibachi Japanese Steak House, responded to this reviewResponded 27 November 2014

Cheryl, I'm sorry you didn't enjoy the shrimp tempura like you should have. With it being a favorite, I know how it can be frustrating whenever it doesn't come out the way you're expecting. This is definitely not the norm for us and is more...More

Reviewed 14 March 2013

We enjoyed our meal here very much since we have eaten authentic Japanese food from independently run local restaurants and found this to be very comparable.

Thank Lori E
Samantha T, Manager at Hibachi Japanese Steak House, responded to this reviewResponded 27 November 2014

Lori, thanks for coming online to write us a great review. We're glad you enjoyed our take on authentic Japanese, and we can't wait to see you again soon! Until next time, Benny Tam, Owner

Reviewed 31 January 2013

Everything was awesome! The food, the service, the sushi, the hibachi....all amazing! I did think it was a bit on the pricey side. We were with a group of 13 people but I only paid for my son and I. I had hibachi, my son...More

Thank Jules7476
Samantha T, Manager at Hibachi Japanese Steak House, responded to this reviewResponded 27 November 2014

Thank you for such a rave review, Jules! We love having groups in for events; it's always such a fun time doing hibachi for a group. Next time you have a special occasion, we hope to see you back for more fried filet rolls! Can't...More

Reviewed 8 December 2012

The place is no where near modern and it is not over-cleaned but I have gone there for years and the Hibachi is one of the best around. It's about $23.00 a plate +/- $ 5. Has a sit down area and Hibachi side where...More

Thank svact
Samantha T, Manager at Hibachi Japanese Steak House, responded to this reviewResponded 27 November 2014

Thank you for taking the time to write us a review -- even more so for being a loyal regular and part of the family. Any fan of hibachi is a friend of ours! We'll definitely take your feedback about the state of the restaurant...More

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Lunch, Dinner
Restaurant features
Reservations, Seating, Waitstaff
Good for
Business meetings, Child-friendly
Open Hours
Sunday
12:30 - 22:00
Monday
11:30 - 22:00
Tuesday
11:30 - 22:00
Wednesday
11:30 - 22:00
Thursday
11:30 - 22:00
Friday
11:30 - 23:00
Saturday
12:30 - 23:00
Location and Contact Information
  • Address: 775 Alpha Dr, Highland Heights, OH 44143-2166
  • Location: United States  >  Ohio (OH)  >  Highland Heights
  • Phone Number: +1 440-449-9309
  • E-mail
Description
Hibachi Japanese Steakhouse is a Japanese restaurant in Highland Heights, OH, with locations across the state. So what makes us different from other Hibachi-styled restaurants? We are a casual dining, family restaurant. Our chefs not only cook the freshest food in front of you, but they're also certain to entertain you while cooking your hibachi-style Japanese dinner in front of your very eyes. We can accommodate for any party size and for all events. We know how to make even the most ordinary days special and offer a uniquely authentic ambiance unlike any other. Hibachi Japanese Steakhouse began in Erie, Pennsylvania in 1988. Within ten years, we became a restaurant hot spot for friends and families alike. After our success in Erie, we expanded to the northeastern Ohio region, starting in Fairview Park. Currently, we have a total of five local restaurants, with our most recent opened in Independence, Ohio. With a long list of very happy customers, we invite you to come take part in the dining/entertainment experience that makes for the perfect lunch or dinner, any day of the week! Hibachi Japanese Steakhouse: Great Food. Great Show. Great Time!
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