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William de Percy Inn & Creperie

Jedburgh Road, Otterburn NE19 1NR, England
+44 1830 520261
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Overview
  • Excellent59%
  • Very good23%
  • Average8%
  • Poor5%
  • Terrible5%
Travellers talk about
“crepes” (40 reviews)
“fish and chips” (17 reviews)
“cobbler” (6 reviews)
Restaurant Hours
CUISINES
Bar, British, Pub, Gastropub, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Food
Service
Value
LOCATION
Jedburgh Road, Otterburn NE19 1NR, England
All Details
Write a ReviewReviews (335)
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1 - 10 of 334 reviews

Reviewed 3 days ago via mobile

Attended a wedding which was beautifully set up in the Le Chateaux. The accommodation was comfortable and food was lovely.

Thank ishysim
VenueManager, Manager at William de Percy Inn & Creperie, responded to this reviewResponded 3 days ago

Hi Thank you for your lovely feedback and im glad you enjoyed your time with us . I hope we see you again soon Regards Dale

Reviewed 1 week ago

We went as a couple for an evening meal during half-term week and had booked online. On arrival, I presented myself at the bar where the only evident member of staff was busy and politely asked me to wait while he finished preparing some drinks....More

Thank Denniselite67
VenueManager, Manager at William de Percy Inn & Creperie, responded to this reviewResponded 1 week ago

Thankyou for your review and im glad that you enjoyed our giant fish . Im sorry to here the service was not upto standard , unfortunately we had a couple of staff off sick that evening and that effected our service . I do hope...More

Reviewed 4 weeks ago

We were visiting friends in the area and booked a table online for dinner . We had a six hour drive and were looking forward to a nice evening . After being shown a table and given menus we couldn't believe how cold it was...More

Thank LATONE1269
VenueManager, General Manager at William de Percy Inn & Creperie, responded to this reviewResponded 3 weeks ago

Hi I am very sorry your visit with us not up to our usual high standards. I would very much like to talk through your complaint and get to the bottom of this. If you can drop me an email at colinmartin@apartment-group.com I am sure...More

Reviewed 4 weeks ago

Visited here many times over the course of a week whilst holidaying in the Otterburn area. There were 4 of us and we ate both in the afternoons and evenings, it became our go to eaterie. Admittedly not the cheapest of places but then again...More

Thank Sween63
VenueManager, General Manager at William de Percy Inn & Creperie, responded to this reviewResponded 3 weeks ago

Hi I am so pleased you enjoyed your visit with us. I will pass your comments on to our staff and I hope to see you again soon Thanks

Reviewed 5 weeks ago

A really good, varied and tasty menu. Food was excellent and dogs were very welcome with a nice little bag of treats for the pooch too. Nice atmosphere and attentive staff with a bag of treats to take home at the end! I suspect this...More

Thank Little_Miss_Hoggle
VenueManager, General Manager at William de Percy Inn & Creperie, responded to this reviewResponded 4 weeks ago

Hi Miss Hoggle I am so pleased you enjoyed your visit with us. I will pass your comments on to our staff and I hope to see you again soon Thanks

Reviewed 7 October 2018

Stopped for lunch last week. I remember when this was the Percy Arms, and the transformation is quite astounding. I agree with another reviewer that the bar/restaurant part looks very dark from the outside (in fact we wondered if was open at all), but its...More

Thank seacolumbus
VenueManager, Manager at William de Percy Inn & Creperie, responded to this reviewResponded 8 October 2018

Hello Thank you for spending some time to review your recent visit to William de Percy. We take all feedback on constructively and will be reviewing the points raised in your report. We hope to see you again soon. Kind regards Management

Reviewed 30 September 2018 via mobile

We booked a table at the William de Percy at 13:30 for Sunday lunch as we had another appointment in the village at 15:00. The service on arrival was excellent and we were quickly shown to our table where someone came to take a drinks...More

Thank Katie M
VenueManager, Manager at William de Percy Inn & Creperie, responded to this reviewResponded 6 October 2018

Hi Katie Firstly I would like to thank you for your review. I am so pleased that you enjoyed your food. I would also like to apologise for the delay and our lack of service on this occasion, This is not the standard we pride...More

Reviewed 21 September 2018 via mobile

Visited this new and refurbished restaurant on two occasions in the past week. The food was amazing on both occasions and I have to say it is easily in my top 3 of restaurants visited all over the UK. A vibrant place with extremely friendly...More

Thank srll
VenueManager, Manager at William de Percy Inn & Creperie, responded to this reviewResponded 30 September 2018

Hi Thank you for your review. I will pass on your lovely comments to our staff Hope to see you again soon

Reviewed 18 September 2018

Very quaint venue and very dark inside and although disabled toilet available the access routes are very challenging and cannot be recommended The coffe was very good and served by pleasant staff. Venue inside very dark and would not suit a visually impaired person

Thank Friendofjersey
VenueManager, Manager at William de Percy Inn & Creperie, responded to this reviewResponded 30 September 2018

Hi Thank you for your review. I will discuss your comments with our team. Thank you for making us aware

Reviewed 17 September 2018 via mobile

Yesterday me and 2 friends popped in for some breakfast on our way through otterburn. We were informed that we had missed breakfast and were too early for the lunchtime menu but there was a small brunch menu which we could order from. After taking...More

Thank Andrew B
VenueManager, Manager at William de Percy Inn & Creperie, responded to this reviewResponded 30 September 2018

Hi Andrew I am so sorry your visit with us didn't meet the high standards we set for our team I will be looking into this and will make sure this standard of service does not happen again Thank you for making us aware

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
Average prices
USD 10 - USD 39
Meals
Breakfast, Lunch, Dinner, Brunch
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Kids, Business meetings, Child-friendly, Romantic, Bar Scene, Groups, Local cuisine, Special Occasion Dining
Location and Contact Information
  • Address: Jedburgh Road, Otterburn NE19 1NR, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Northumberland  >  Otterburn
  • Phone Number: +44 1830 520261
  • E-mail
Description
Traditional Northumberland Pub, Inn and Creperie with a subtle continental twist. For lovers of great, locally sourced country food & drink.
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