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Finch House Cafe & Fine Foods

Unit 15 The Pavilion Shopping Centre | High Street, Tonbridge TN9 1TE, England
+44 1732 771775
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Overview
  • Excellent31%
  • Very good45%
  • Average15%
  • Poor7%
  • Terrible2%
Travellers talk about
“cakes” (33 reviews)
“bacon muffin” (5 reviews)
“carrot cake” (5 reviews)
Closed Now
Hours
CUISINES
Cafe, British, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Unit 15 The Pavilion Shopping Centre | High Street, Tonbridge TN9 1TE, England
All Details
Write a ReviewReviews (193)
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1 - 10 of 193 reviews

Reviewed today

Regulars at Tonbridge, had a lukewarm latte, could have downed it in one, (new staff made it) Lovely new carrot cake on display, but given the old, discoloured one covered in plastic hidden behind the nice new one. Tasted horrible, icing was greyish looking not...More

Thank carrotcakelady
Reviewed 1 week ago via mobile

The food here is always very good as is the coffee. You do need to sit down a look at the menu on the board to choose before you go up or you feel very rushed trying to decide when you go to the counter...More

Thank Emma C
Finch H, Manager at Finch House Cafe & Fine Foods, responded to this reviewResponded 1 week ago

Hi Emma, Thank you very much for your visit. I am very glad that you enjoy our food & coffee. We pride ourselves on the quality of our produce. Hope to see you again soon!

Reviewed 2 weeks ago via mobile

We like this coffee place as you can see the high street and you can watch the world pass by while enjoying your lunch and coffee. Food is tasty and they have a good selection of cakes too. Nice to catch up with friends and...More

Thank irena92017
Finch H, Manager at Finch House Cafe & Fine Foods, responded to this reviewResponded 2 weeks ago

Hey! Thank you for the lovey words! We are proud of what we do and are happy to see our guests enjoy the ambience we are striving to create!

Reviewed 3 weeks ago

I was extremely disappointed recently to be given a disposal single-use plastic cup over the counter when I enquired about water. Had it not already been filled when presented I would have refused it as I'm completely against single-use disposables, except when absolutely necessary. My...More

Thank Geo3072
Finch H, Manager at Finch House Cafe & Fine Foods, responded to this reviewResponded 2 weeks ago

Hey, Thank you for taking the time to write this feedback. We fundamentally disagree with the use of single-use plastics and are striving to minimise the use of these products. I apologise if we have become sub-standard to what you expect. We are looking into...More

Reviewed 2 March 2018 via mobile

Some of the best coffee around and plenty of food for breakfast and lunch too! The staff are very friendly and helpful. If I lived near here I would be in every day!

Thank sennockred
Finch H, Manager at Finch House Cafe & Fine Foods, responded to this reviewResponded 9 March 2018

Thank you for your kind words! We look forward to seeing you soon. Finch House

Reviewed 18 February 2018 via mobile

Me and some friends met for lunch. We chose here as we always like to support local. Other places locally that are small independents are fab so thought we would try here. The food looked appetising and plentiful, however on closer inspection the choice for...More

1  Thank enigma1611
Finch H, Owner at Finch House Cafe & Fine Foods, responded to this reviewResponded 18 February 2018

Hello, Thank you for getting in touch on this matter. We do offer a range of gluten free and dairy free options. The vegan issue is something we are currently looking into, however, we always have plenty of choice in this too. I suspect this...More

Reviewed 11 February 2018 via mobile

Visited today at 2pm and were not even greeted with a good afternoon or hello. Proceeded to give order with neither a please or thank you when money was handed over, thought that was common courtesy when working with the general public, I know I...More

2  Thank Lynn B
Finch H, Owner at Finch House Cafe & Fine Foods, responded to this reviewResponded 18 February 2018

Hello Lynn, Than kyou so much for taking the time to review us. We have always prided ourselves on our customer service so are extremely disappointed by your experience. We have had some staffing issues recently but this is not acceptable. We are initiating further...More

Reviewed 4 February 2018 via mobile

We visit Finch House often for coffee and cake which is ideal while shopping. The only downside is the noise from the washing up area in the kitchen. The clattering from crockery is very disturbing. Other than this, the cake selection is wonderful. Free wifi...More

Thank 7tno8
Finch H, Owner at Finch House Cafe & Fine Foods, responded to this reviewResponded 18 February 2018

Hello, Thank you so much for your review. It's very much appreciated. We will look into your complaint about the noise coming from the kitchen but did you know we have a quieter area upstairs? Kind regards, FinchHouse

Reviewed 3 February 2018 via mobile

We went for breakfast on a Saturday morning. Staff were ill informed about their products and food was poor. I had a spinach, tomato and mushroom crepe. Half the mushrooms were raw, a pile of tomatoes inside and everything was bland. Really nothing special. Wouldn’t...More

Thank Kate L
Finch H, Owner at Finch House Cafe & Fine Foods, responded to this reviewResponded 18 February 2018

Hello Kate, Thank you so much for getting in touch.As an independent local we really appreciate all feedback. We are really sorry that you didn't enjoy your food. Can I ask we're you offered a replacement when you complained. That is our policy. Kind regards,...More

Reviewed 23 January 2018 via mobile

Like to support an independent. Staff always super helpful. Never had a dud dish. Salad bar could be more inspiring and ventilation improved as I always leave smelling of toast!!

Thank libbz18
Finch H, Owner at Finch House Cafe & Fine Foods, responded to this reviewResponded 18 February 2018

Hello, Thank you so much for your kind review. And we will definitely look into the "toast smell" issue. Kind regards, Finch House

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Breakfast, Lunch, Brunch
Restaurant features
Takeout, Outdoor Seating, Wheelchair Accessible, Seating, Highchairs Available
Good for
Child-friendly, Kids
Open Hours
Sunday
9:00 am - 5:00 pm
Monday
7:00 am - 6:00 pm
Tuesday
7:00 am - 6:00 pm
Wednesday
7:00 am - 6:00 pm
Thursday
7:00 am - 6:00 pm
Friday
7:00 am - 6:00 pm
Saturday
8:00 am - 6:00 pm
Location and Contact Information
  • Address: Unit 15 The Pavilion Shopping Centre | High Street, Tonbridge TN9 1TE, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Kent  >  Tonbridge
  • Phone Number: +44 1732 771775
  • E-mail
Description
We are an independently owned café offering a menu of fresh food made by us, using the finest locally sourced and award winning produce. Innovative cooking and, above all, tasty food day-in-day-out. Our artisan coffee is roasted to our own recipe and our creative bakers are constantly developing new cakes and ideas for seasonal treats, like our fun Christmas cupcakes. We make healthy lunch options with soups and six different salads each day. Plus a few gluten and dairy-free options so everyone can enjoy our food. Whether you are after a long leisurely lunch or a quick pit-stop, you'll find something to enjoy here. All ages welcome too. We look forward to seeing you soon.
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