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Dobbies Garden World Restaurant

Courteney Road, Gillingham ME8 0FB, England
+44 1634 224630
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Overview
  • Excellent21%
  • Very good33%
  • Average23%
  • Poor13%
  • Terrible10%
Travellers talk about
“scones” (41 reviews)
“cream cake” (9 reviews)
“sandwich” (19 reviews)
Closed Now
All hours
CUISINES
Cafe, British, Vegetarian Friendly, Gluten Free Options, Vegan Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Courteney Road, Gillingham ME8 0FB, England
All Details
Write a ReviewReviews (419)
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1 - 10 of 419 reviews

Reviewed 2 days ago

Well worth a visit,friendly staff,very good food ,good prices, extensive menu, something for most people, not cramped, and you can end your visit by looking around the garden centre,and pet area as well as the rest of the shop.

Thank Richard K
Dobbiescc, Customer Service Advisor at Dobbies Garden World Restaurant, responded to this reviewResponded yesterday

Good afternoon, Thank you very much for your excellent review of Dobbies. I am very please to hear that you enjoy visiting Dobbies and hope that you do so again. The centre manager will be delighted with your comments. With kind regards, Karen Customer Services

Reviewed 1 week ago via mobile

Came here 1st February for breakfast since the change over standards seams to have dropped the sausage taste like there was to much white pepper in them, so much I had to give them to the husband to eat. The cofffee is very bitter and...More

Thank Yardley2013
Dobbiescc, Customer Service Advisor at Dobbies Garden World Restaurant, responded to this reviewResponded 4 days ago

Good morning, Thank you for your review. I am sorry that your recent visit to Dobbies was disappointing and that the standards were unacceptable. Your feedback is important to us, your comments will be passed to the restaurant team. If you would like to discuss...More

Reviewed 2 weeks ago via mobile

You're charged and arm and a leg for a cup of nasty coffee that is definitely NOT as described and eats that are over priced and quite frankly not worth the moneyMore

Thank keycamp-reveller
Dobbiescc, Customer Service Advisor at Dobbies Garden World Restaurant, responded to this reviewResponded 2 weeks ago

Good afternoon, Thank you for your review. I am sorry that you feel that the quality of coffee/food is over priced and not of a high standard. Your comments will be passed to our restaurant team to look into as quickly as possible. If you...More

Reviewed 2 weeks ago

The Afternoon Tea is lovely, the area is a little cramped and can be noisy, the Service is good in this area. In the Restaurant the service is very slow, quite often the Staff look miserable too, you queue for food, then drinks, then to...More

Thank Sarah N
Dobbiescc, Customer Care at Dobbies Garden World Restaurant, responded to this reviewResponded 2 weeks ago

Good Afternoon, Thank you for your review. We are very sorry to hear that you find the service within the restaurant to be very slow having to queue for food and drinks. Please feel free to contact us at customer.service@dobbies.com and we can look into...More

Reviewed 2 weeks ago via mobile

Pleasant afternoon tea. Endless coffee and tea. All with 25% in Jan & Feb. Good selection of sandwiches and cake .

Thank Teresa S
Reviewed 2 weeks ago via mobile

As title suggests. Helpings reduced ,bread quality reduced Oh and the line after you get the food for a coffee. ! Need more staff doing stuff for customers like making the coffee taking the money . The food is good but not when cold or...More

Thank robert o
Reviewed 3 weeks ago

I went here for a traditional afternoon tea with my husband and sister. The freshly made sandwiches and cakes were very good and nicely presented. The only thing I noticed was that before if you chose coffee to drink it came in a cafetiere but...More

Thank Beagle82
Dobbiescc, other at Dobbies Garden World Restaurant, responded to this reviewResponded 2 weeks ago

Good Afternoon, Thank you for taking the time to review. We are pleased that you and your family enjoyed your visit for afternoon tea and you found the sandwiches and cakes very good and were well presented. We have also noted your comments regarding the...More

Reviewed 3 weeks ago

treated a friend of mine after shopping to coffee and a cake .The fridge was broken so you couldn't see what cream cake you were getting . The service was ok , but didn't like the fact there were dirty pots on the table ,...More

Thank merritt402
Reviewed 4 weeks ago

After the queue and selecting fish and chips with peas I had to wait to pay, pick up knife and fork and find a table. the meal was cold by then. It cost £8.95 and for that I could go to a local pub and...More

Thank margaretwendy
Reviewed 14 January 2018 via mobile

Dobbies is a lovely place to visit and a place to catch up with family and friends, the staff are very helpful and nice always friendly.I don't purchase hot food as by the time you go through the checkout it's cold due to the lack...More

Thank una933
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Ask a question
Questions & Answers
uk-connect
23 November 2015|
AnswerShow all 5 answers
Response from sharon p | Reviewed this property |
I agree that a good manager will stop things falling into chaos. However my beef was watching people handling food with their hands, ignoring the tongs. I was aghast at one woman who picked up a scone, licked her fingers... More
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Breakfast, Lunch, Brunch
Restaurant features
Outdoor Seating, Seating, Parking Available, Validated Parking, Highchairs Available, Wheelchair Accessible, Free Wifi
Good for
Groups, Child-friendly, Kids
Open Hours
Sunday
10:30 am - 4:30 pm
Monday
9:00 am - 6:00 pm
Tuesday
9:00 am - 6:00 pm
Wednesday
9:00 am - 6:00 pm
Thursday
9:00 am - 6:00 pm
Friday
9:00 am - 6:00 pm
Saturday
9:00 am - 6:00 pm
Location and Contact Information
  • Address: Courteney Road, Gillingham ME8 0FB, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Kent  >  Gillingham
  • Phone Number: +44 1634 224630
  • E-mail
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