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The Italian Kitchen

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Lakeside Shopping Centre, West Thurrock, Grays Thurrock, England
11:00 - 18:00
Closed now
See all hours
Sun 11:00 - 17:00
Mon - Tue 11:00 - 18:00
Wed 11:00 - 20:00
Thu - Fri 11:00 - 18:00
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16 Reviews from our TripAdvisor Community

Traveller rating
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Showing 16: English reviews
Colchester, United Kingdom
Level Contributor
39 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
Reviewed 3 June 2014

By no means is The Italian Kitchen the kind of meal you would expect from a Michelin Star Rated restaurant, but it is still fantastic. You must, of course, consider the prices - all food below £5 in price. For what is quite a substantial lunch or dinner, this is fantastic value. And the food itself is not poor quality... More 

1 Thank IWTBAT09
Dartford, United Kingdom
Level Contributor
39 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 34 helpful votes
Reviewed 11 March 2014

Have eaten here many many times, had lots of different meals never had any complaints , the sea food salad is very good plus plus many other dishes ,it's cheap fast food , the staff serve the food don't expect 5 star service at 1star prices ,

Thank geztill
Colchester, United Kingdom
Level Contributor
39 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
Reviewed 9 December 2013

Dropped into the Italian Kitchen for a mid-shopping break. Had been previously, and knew it was good. Always quite busy in there - sometimes difficult to get a table, but it is usually possible. Food is very good for the money - it is only a little more expensive that going to McDonalds, but a lot cheaper than the alternative... More 

Thank IWTBAT09
Essex, United Kingdom
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 9 December 2013 via mobile

Had dinner here today with family and friends it's the worse food I have ever eaten in a restaurant, suffering with terrible stomach craps and sickness. Staff really rude. STAY AWAY!!!

Thank Lisa E
London, United Kingdom
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 1 December 2013

I eat out often and am as happy in my local carvery at £8 per head as I am in a upmarket restaurant along the South Bank. Shopping in Lakeside yesterday we chose The Italian Kitchen to eat. Big mistake. The time after ordering was 1.13pm. After seeing 3 other tables who had come into the restaurant after us receive... More 

1 Thank Lucy M
London, United Kingdom
1 review
Reviewed 16 November 2013

Went to this place last weekend whilst shopping and it was a big mistake. The food was disgusting it had no flavour whatsoever. We had to wait for abt 30mins for the food and when we got it, the lasgne was just tomatoes no meat and my chicken pasta was rubbery and both dishes were not even hot. We couldnt... More 

Thank Thatgirl100
1 review
Reviewed 13 October 2013

Went to lakeside with my three year old son and my better half. Ordered two baguettes, three drinks and two portions of chips. The food appeared after around ten minutes and was relatively unceremoniously dumped on the table, a portion of chips in front of my son. The order delivered was a Panini which was cold in the middle, and... More 

Thank Nick F
London, United Kingdom
Level Contributor
177 reviews
93 restaurant reviews
common_n_restaurant_reviews_1bd8 76 helpful votes
Reviewed 21 September 2013

We went Lakeside shopping centre for a quick shopping and had a full English Breakfast with the Italian Kitchen on the food court area. the service was very poor, staff served you without smile and not even want to response you when you place an order. the food was just ok.

Thank samwei
Level Contributor
153 reviews
126 restaurant reviews
common_n_restaurant_reviews_1bd8 76 helpful votes
Reviewed 16 September 2013 via mobile

Went there last Saturday. Took 15 mins to order. Lots of old men behind counter talking and looking indifferent, only one serving. Ordered food. Food arrived. Plate dirty, table dirty, cutlery unclean, salad Nicoise was passable but not very clean surroundings. Only friendly face was the lady making sandwiches. Best to avoid.

1 Thank Crazybiker69
Level Contributor
18 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
Reviewed 24 August 2013

Positive; The food here is cheap. Negative They initially brought one dish which was wrong, a Pizza instead of Salad with Chicken, but made no apology for the mistake. The Chicken was dry and inedible, but when we complained to a member of staff they said "see the Manager". The manager said, "that's the way they all come" and refused... More 

Thank DavidukBucks

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Restaurant Details

Rating summary
  • Food
    2.5 of 5 bubbles
    2 of 5 bubbles
  • Value
    3 of 5 bubbles
    2 of 5 bubbles
Lunch, Dinner
Open Hours
11:00 - 17:00
11:00 - 18:00
11:00 - 18:00
11:00 - 20:00
11:00 - 18:00
11:00 - 18:00
Location and Contact Information
  • Address: Lakeside Shopping Centre, West Thurrock, Grays Thurrock, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Essex  >  Grays Thurrock  >  West Thurrock
Top floor in the Food Hall of Lakeside Shopping Centre

Questions & Answers

Questions? Get answers from The Italian Kitchen staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?