We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Paper Mill Lock Tearooms

North Hill | Lock House, Chelmsford CM3 4BS, England
+44 1245 225520
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
  • Excellent48%
  • Very good43%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“cakes” (67 reviews)
“sandwich” (21 reviews)
“coleslaw” (9 reviews)
Closed Now
Cafe, British, Vegetarian Friendly
North Hill | Lock House, Chelmsford CM3 4BS, England
All Details
Write a ReviewReviews (286)
Traveller rating
Traveller type
Time of year

1 - 10 of 284 reviews

Reviewed today via mobile

The service received was awful The manager argued with the group as we were told no pre booking was advised , when we turned up it was fully booked . To be told to wait and they might be some availability on one of the...More

2  Thank Laura 'dora' H
Reviewed yesterday

We pre booked the boat for a Sunday afternoon, it’s only £6 each for adults & it carries 12 , Although there was only 6 of us they let us book the whole boat ( obviously you have to pay the full amount ) we...More

Thank Tracy L
Reviewed 6 days ago

A beautiful place to have a leisurely stroll with your dog along the river and then finish it off with a lovely cup of tea and cake ....off the beaten track so not over run with too many people.....:0)

Thank lizzyisthin
Reviewed 1 week ago

We have been meaning to visit here since moving to Chelmsford over a year ago. The location is lovely with waterside seating outside and also seating inside. The food was plentiful and tasty and a good choice of gorgeous cakes to finish. We will definitely...More

Thank Lyn P
Reviewed 1 week ago

We visited the tea rooms after a lovely stroll along the river. The staff were all friendly and considering how busy it was we were served quite quickly. We had quiche ploughman’s and there was 2 pieces of quiche on each plate! My son had...More

Thank noji65
Reviewed 1 week ago via mobile

Beautiful find, off the beaten path, convenient car parking, ample shade for the dog, great people watching, friendly staff, huge cake selection, clean toilets, really good afternoon out! And the coffee is good! Win win!

Thank ChubbyBrit
Reviewed 1 week ago

Had lovely sandwich lunch at the tea rooms after a little cruise along the canal. Freshly prepared sandwiches, with plenty of choice of filling, side of crisps and coleslaw.

Thank LJ3007
Reviewed 2 weeks ago via mobile

Really pretty spot to sit and enjoy the river, although it does get really busy. We needed gluten-free food but although they will cook toasted sandwiches with gluten-free bread, they use the same toastie machine as the wheat bread food... rendering it unsuitable for coeliacs....More

Thank joobags12345
Reviewed 3 weeks ago

Surprisingly they were not busy and after tasting their cakes I was not surprised. The chocolate and orange was far too sweet for my taste plus the cake was dry. I was most certainly not impressed with their fare but the staff and service was...More

1  Thank Paul R
A TripAdvisor Member
Reviewed 3 weeks ago via mobile

Okay I didn't have cake, BUT they looked very good and there was alot of choice. I was there to do some research sketching for my Pop Up Pastel workshops and artwork. I took my dog Jasper Spaniel and could see it was dog friendly....More

Thank A TripAdvisor Member
Nearby HotelsSee all 10 hotels in Chelmsford
Premier Inn Chelmsford (Boreham) Hotel
544 reviews
3.36 km away
Premier Inn Chelmsford (Springfield) Hotel
756 reviews
3.70 km away
Pontlands Park
484 reviews
6.37 km away
Boswell House Hotel
48 reviews
6.47 km away
Nearby Restaurants
The Six Bells
286 reviews
2.21 km away
William B
575 reviews
2.91 km away
The Bell
172 reviews
3.63 km away
596 reviews
3.36 km away
Nearby Attractions
New Hall Vineyards
17 reviews
4.39 km away
Museum of Power
102 reviews
5.70 km away
The Kings Head
11 reviews
5.95 km away
Britannic Park
6 reviews
6.28 km away
Ask a question
Questions & Answers
Helen L
10 March 2018|
AnswerShow all 2 answers
Response from Vanessa C | Property representative |
Yes we do please phone 01245 225520 to find out your options 😊
Katy B
11 October 2017|
AnswerShow all 3 answers
Response from Vanessa C | Property representative |
The Caffell river boat seats 12 people and the trip lasts 50 minutes😊
Peter B
18 August 2017|
AnswerShow all 4 answers
Response from Vanessa C | Property representative |
Yes we take cards and cash😊
Improve this listing

Restaurant Details

Rating summary
  • Food
  • Value
Average prices
USD 3 - USD 15
Lunch, Brunch
Restaurant features
Takeout, Outdoor Seating, Seating, Parking Available, Wheelchair Accessible, Accepts Mastercard, Accepts Visa
Good for
Groups, Local cuisine, Child-friendly, View, Kids
Open Hours
10:00 am - 5:00 pm
10:00 am - 5:00 pm
10:00 am - 5:00 pm
10:00 am - 5:00 pm
10:00 am - 5:00 pm
10:00 am - 5:00 pm
10:00 am - 5:00 pm
Location and Contact Information
  • Address: North Hill | Lock House, Chelmsford CM3 4BS, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Essex  >  Chelmsford
  • Phone Number: +44 1245 225520
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing