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The Cheesecake Factory

Certificate of Excellence
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3975 Townsfair Way, Columbus, OH 43219-6070
+1 614-418-7600
11:00 - 00:30
Open now
All hours
Sun 10:00 - 22:00
Mon - Thu 11:00 - 23:00
Fri - Sat 11:00 - 00:30
More Info
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273 Reviews from our TripAdvisor Community

Traveller rating
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Showing 268: English reviews
Canton, Ohio
Level Contributor
49 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed 1 week ago via mobile

No matter which Cheesecake Factory you visit, the food is always consistent and great tasting. The portions are large and the prices vary depending on lunch vs dinner and which selections you make. That is also true for the desserts. The prices vary depending on which of the 20+ flavors of Cheesecake you choose from. Service at this location was... More 

Thank CrtJones
Toledo, Ohio
Level Contributor
15 reviews
9 restaurant reviews
5 of 5 bubbles Reviewed 1 week ago

We loved it. This was our first time coming here for lunch. Amazing was all we could say. Not a long wait, maybe ten minutes. We got the buffalo bites as an appetizer and those were phenomenal. I ordered fettucini alfredo with chicken and he ordered the spicy sausage and shrimp pasta. I actually ate more of his then mine... More 

Thank dukerulesu
Columbia City, Indiana
Level Contributor
136 reviews
81 restaurant reviews
common_n_restaurant_reviews_1bd8 59 helpful votes
4 of 5 bubbles Reviewed 1 week ago via mobile

This Cheesecake Factory is easy to get to and tucked in an awesome mall. We are thrilled we stopped because it was attached to this great mall. The food was excellent. I had the skinny pear flatbread and hubby had a burger. The food was served hot and promptly. Even though the place was busy we did not have to... More 

Thank Island_Lemmons
Toledo, Ohio
Level Contributor
13 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 2 weeks ago via mobile

Before you jump all over it... I'd ask you to take a breath and think about it for a moment... Why is this place so crowded? Then really ponder it. My sister could not wait to go there for lunch on our "Girls weekend". She LOVES LOVES LOVES it. I suggested 3 other options that I know are wonderful and... More 

Thank Cherie C
1 review
2 of 5 bubbles Reviewed 2 weeks ago via mobile

Really disappointed tonight. Our waitress was wonderful but the meal was disappointing. Shrimp with angel hair pasta - the shrimp was way overcooked and only 5 shrimp for $18.95?!

Thank Teresa H
Columbus, Ohio
Level Contributor
36 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago

My party of 6 had to wait 35 minutes to get a table on a Thursday. The entrance was nicely decorated with heating columns that kept us warm through the walkway to the door. Brightly lit entrance, nice decor and a takeout area. Few seats for waiting on tables. Drinks took 25 minutes to get to our table. Food took... More 

Thank Shelly S
Cincinnati, Ohio
Level Contributor
96 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 19 October 2016

I am never disappointed at Cheesecake Factory. Service is very good, considering how crowded it always is, and the food is great. My Favorite place to go in Columbus or anywhere else. We all left room for dessert.

Thank Janice S
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 16 October 2016 via mobile

We went on a Sat at 5:45pm and were told it would be an hour wait. We decided to ride the trolley around and then browse the Barnes & Noble next door and 45 mins later our table was ready. The appetizer, our meals, and our dessert were all well paced and delicious. The kids menu has over a dozen... More 

Thank Nicole J
Chesterland, Ohio
Level Contributor
680 reviews
302 restaurant reviews
common_n_restaurant_reviews_1bd8 441 helpful votes
4 of 5 bubbles Reviewed 15 October 2016

The Cheesecake Factory has some extremely devoted fans, as some of the reviews on this site suggest. We came here for lunch and thought it was generally good, but not great. The Cheesecake Factory is in the Easton complex. You really can't miss the building, with a kind of whimsical architecture that looks like something out of an Arabian Fable.... More 

Thank ElaineAndGreg
Canton, Ohio
Level Contributor
118 reviews
51 restaurant reviews
common_n_restaurant_reviews_1bd8 40 helpful votes
4 of 5 bubbles Reviewed 12 October 2016 via mobile

Food was great can't complain at all. The building on inside decorated real nice too. Got to try the Parmesan breadstick appetizer all I can say is wow. Chicken Parmesan sandwich was very tasty and wife got skinny licious avocado sandwich and Nutella cheesecake

Thank DRLaskeyTrips

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    4 of 5 bubbles
Average prices
USD 21 - USD 30
American, Italian, International, Gluten Free Options
Brunch, Breakfast, Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Reservations
Good for
Groups, Kids, Child-friendly, Special Occasion Dining
Open Hours
10:00 - 22:00
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 00:30
11:00 - 00:30
Location and Contact Information
  • Address: 3975 Townsfair Way, Columbus, OH 43219-6070
  • Location: United States  >  Ohio (OH)  >  Columbus
  • Phone Number: +1 614-418-7600

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Cheesecake Factory and other visitors
1 question
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Questions? Get answers from The Cheesecake Factory staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?