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Burntwood Tavern

504 Washington St, Chagrin Falls, OH 44022-4448
+1 440-318-1560
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Overview
  • Excellent39%
  • Very good45%
  • Average12%
  • Poor3%
  • Terrible1%
Travellers talk about
“brunch” (8 reviews)
“tavern chips” (5 reviews)
Open Now
11:00 am - 10:00 pm Hours
CUISINES
American, Bar, Gluten Free Options, Vegetarian Friendly
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
504 Washington St, Chagrin Falls, OH 44022-4448
All Details
Write a ReviewReviews (208)
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1 - 10 of 208 reviews

Reviewed 5 March 2018 via mobile

I went to Burntwood Tavern last night with my family, we had a reservation. The place was packed and extremely loud. You can barely hear yourself think. We were seated within a few minutes. Our server was very nice, but also very slow and inattentive....More

Thank Billy B
Burntwood T, Manager at Burntwood Tavern, responded to this reviewResponded 13 March 2018

Dear Billy: I want to sincerely apologize for your disappointing night on March 4. Please give me a call so that I can get your address. I would like to invite you back and provide a gift card for you and your family. We would...More

Reviewed 4 March 2018

I have been to this restaurant multiple times with no complaints. However, tonight went very different. Our waitress was very nice and the atmosphere of this place is great. The food was great too. It's the service that was absolutely terrible. It started from the...More

Thank Nicole J
Burntwood T, Manager at Burntwood Tavern, responded to this reviewResponded 5 March 2018

Dear Mpharveyco: Thank you for your 3 Star Review regarding your visit on February 19th. You noted that your Steak Salad and Salmon Salad as well as your service was just "OK". Our goal is to make sure you have a 5 Star experience each...More

Reviewed 21 February 2018

Met up with long time friends while traveling in Ohio. Two orders the fried fish sandwich, one the Fish and Chips, and fourth the Asiago crusted chicken. All of the fish dishes were huge, and crispy. Chicken also very tasty. Good value for cost, same...More

Thank sallyw547
Burntwood T, Manager at Burntwood Tavern, responded to this reviewResponded 5 March 2018

Dear Sally: Thank you for your detailed 4 Star Review regarding your visit on February 20th. We are so glad you enjoyed our crispy fried Atlantic Cod and Asiago Chicken. As important, you experienced "great service". That is our goal for every guest, Please stop...More

Reviewed 17 February 2018

My wife and I spent Valentine's Day at Burntwood's Happy hour. We enjoyed a few of the half priced Starters. Flatbreads are also half price but we didn't have any on this trip even though they are also very good. We were greeted at our...More

Thank garyd22557
Burntwood T, Manager at Burntwood Tavern, responded to this reviewResponded 5 March 2018

Dear Gary: So glad you and your Wife were able to spend Valentine's Day with us. Thank you for your detailed 5 Star Review. Sounds like you had an enjoyable assortment of our Happy Hour Starters. Please stop in again sometime soon. Best Regards, Bill...More

Reviewed 22 January 2018

What a great place for a Sunday brunch. We visited a couple of months ago with some friends from Church and had a wonderful meal. The place can get a little noisy, But the food makes up for it. The buttermilk pancakes were delicious and...More

Thank lmsyracuse
Burntwood T, Manager at Burntwood Tavern, responded to this reviewResponded 30 January 2018

Dear Imsyracuse: Thank you so much for your wonderful 5 Star Review regarding your Brunch experience last Sunday. Those pancakes are so so good. Please stop back in next time you visit our area. Best Regards, Bill Detweiler Service Manager Burntwood Tavern Chagrin Falls 440-318-1560

Reviewed 22 January 2018 via mobile

Food was awful. Over priced and small portions. Wont be going back there ever!! They need to make there portions bigger and not cost as much.More

Thank barbcle2011
Burntwood T, Manager at Burntwood Tavern, responded to this reviewResponded 30 January 2018

Dear Barbcle 2011: I am truly sorry you did not enjoy your visit here last week. Please call me at 440-318-1560 to discuss your experience. We would like to come back and try us again. Best Regards, Bill Detweiler Service Manager Burntwood Tavern Chagrin Falls...More

Reviewed 22 January 2018 via mobile

Visited two of their restaurants many times. They have the best happy hour in town with half priced appituzers and special drink prices. Service is always great. Never had a bad meal there.More

Thank Bob L
Burntwood T, Manager at Burntwood Tavern, responded to this reviewResponded 30 January 2018

Dear Bob: Thank you for your 5 Star Review on January 21st. Good to see that you have visited more than one Burntwood Tavern. We do have an incredible Happy Hour. Glad that you have experienced such great service while you enjoy the half priced...More

Reviewed 19 January 2018

We really enjoy Burntwood Tavern for Happy Hour and for dinners at any time...the half price appetizers at happy hour can make a meal at a very affordable price and Bill the manager is always present to greet you and make sure your service and...More

Thank Mary C
Burntwood T, Manager at Burntwood Tavern, responded to this reviewResponded 29 January 2018

Dear Mary: Thank you so much for your thoughtful 5 Star Review. You and your husband are a walking advertisement for us. So glad you enjoy our Happy Hour, Brunch and Dinner here. You two are certainly VIPs at Burntwood Tavern Chagrin Falls. See you...More

Reviewed 18 January 2018

Excellent service from start to finish. Food was very good - reasonably priced! A little bit load for business conversations but worth the extra effort.More

Thank Richard S
Burntwood T, Manager at Burntwood Tavern, responded to this reviewResponded 29 January 2018

Dear Richard: Thank you for your 4 Star Review regarding your business lunch last week. We are so glad you received excellent service. Next time in please find me and we will get you a quieter spot for your discussions. Please stop in again soon....More

Reviewed 22 December 2017

We have just come home from the restaurant catching the 3-6pm every day session. All appetizers and flat-breads are half price and they also offer good deals on the drink. Irrespective of price, we found the food (even at full price) to be excellent. In...More

Thank David J
Burntwood T, Manager at Burntwood Tavern, responded to this reviewResponded 27 December 2017

Dear David: Thank you for your 5 Star Review from last Friday. I don' think I could describe our Happy Hour any better than you just did. We are glad you enjoyed the atmosphere and service just as well. You should also try our Saturday...More

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Ask a question
Questions & Answers
wtgmgirls
2 June 2016|
AnswerShow all 4 answers
Response from Charles M | Reviewed this property |
Never thought about it, sorry
0
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Lunch, Dinner, Brunch, After-hours, Drinks
Restaurant features
Takeout, Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Valet Parking, Television, Wheelchair Accessible, Serves Alcohol, Full Bar, Highchairs Available
Good for
Child-friendly, Business meetings, Bar Scene, Special Occasion Dining, Groups, Local cuisine, Kids
Open Hours
Sunday
11:00 am - 10:00 pm
Monday
11:00 am - 10:00 pm
Tuesday
11:00 am - 10:00 pm
Wednesday
11:00 am - 10:00 pm
Thursday
11:00 am - 10:00 pm
Friday
11:00 am - 10:00 pm
Saturday
11:00 am - 10:00 pm
Location and Contact Information
  • Address: 504 Washington St, Chagrin Falls, OH 44022-4448
  • Location: United States  >  Ohio (OH)  >  Chagrin Falls
  • Phone Number: +1 440-318-1560
  • E-mail
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