I ordered a regular burger, tots and drink. The burger was overcooked, the tots were stuck together and cold. What a waste. Last time I will stop at Sonic. What a dissappointment.
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Got food after long wait, 3 out of 4 meals had hair all throughout the food. After bringing it the managers attention they said they would remake food. Few minutes later was told they was out of meat to remake one item. Emailed corporate with no response back. But was given coupons for free drinks that is expired for 3... More
Saw the sign out front that they had 1/2 price cones today. Went home, had dinner and then brought the family back for cones. Ordered cones and they said they could not make any more cones. This was at 8PM. If I were at Chick-fil-a I would have been given a free something or offered something else to apologize, but... More
The service was so-so, a couple of teens on skates trying to make some cash, no shame in that. The food on the other hand was ungodly awful. My burger was so cold the cheese hadn't even melted on it- still a hard slice of American nonsense. My friend's chicken poppers might as well have been fried bread crumbs- there... More
it's hard to imagine getting worse service than this Sonic. even taking the fact that it's (supposed to be) fast food. fast isn't a concept here. at all. and for a restaurant that is supposed to have awesome ice cream treats, i can't tell you how many times their ice cream machine was down. In the summer. When it was... More
We have been to several Sonic Restaurants in Ohio and in other states. This Sonic has some of the worst customer service that I have ever seen. the food is good quality and is always served hot and the way it should be. The last 4 out of 5 times that we have been there (we keep hoping it gets... More
Had always wanted to try Sonic as we don't have one in Erie, PA. It was so-so, hubby liked his milkshake but said burger was dry, like cardboard. I thought it was comparable to other fast food restaurants.
Stopped by with our kids as they had sore throats and were looking for a slush around 4 PM. First off , we were the only car there.We waited three minutes to be able to order. Ordered , pulled around. Waited two minutes to pay. They were busy counting down the drawers. The drinks were not even made yet. The... More
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