Well, what an absolute disaster.
You would think that when you book a large table, a month in advance, the staff would not look so surprised and rattled when the large group walks in.
Customers are pointed to a sign saying that steaks and chicken...breast, would take 25-30 minutes. So, in an effort to avoid the long wait time, one simply orders a simple chicken schntizel to speed things up.
Cue 1.5 hours later….
After losing your appetite after you watch a hundred meals come out, you quickly realise that you should have taken the chance on the steak, and simply ask for your money back. When this is denied by the server, ‘because the chef said no’, you ask to talk to the manager.
Then, you are greeted by, ‘Pete’, who when confronted with the same dilemma, straight out refuses to refund your money. Pete’s staunch refusal is also coupled with a degree of disdain that could only possibly be a by-product, of having to oversee this utter garbage, for the last fifty years.
The Barmera Hotel is literally, one of the most horrid dining experiences I have had. To top it off, they aptly match the customer service, with their food, which was frankly, awful. The chef must be a dual amputee, blind, deaf and have no sense of smell. There’s no other way to explain the garbage that was slopped on the plate tonight (if you were lucky enough to be fed).
The staff are abrupt, rude, miserable, sad, discombobulated, tiresome and lacking any sense of pride, or care. If you absolutely need to eat at this establishment, maybe wait until you catch covid and lose your sense of taste and smell.More