This bar has a great location with sweeping views of Maroochydore CBD out to the coast. There is a high ceiling to protect you from rain and the sides are all open, but could be closed in bad weather. There are large fans on the...ceiling, but they didn’t provide much air flow. It was a hot night and I was sweating profusely.
I attended a birthday party which required a sizeable payment to secure part of the premises. I read on the website that they do tapas type food.
I didn’t see any food being served all night, either at our function or the function next to us.
The physical premises are really nice and this place could be a huge success but I don’t see that happening for one major reason: the staff are disorganised and ineffective. I ordered 4 drinks over the course of 3 hours. It was a hot night and I would have ordered more except that all the staff were gathered near the bar in a little group. On each occasion I had to go to the bar and interrupt their conversation to order a drink. With two of my drinks I got a pleasant waitress. With the other two, I got non-verbal attitude that I was an inconvenience because I wanted to order a drink. But, the difficulty in ordering a drink was surpassed by the inordinate time it took to get our drinks. I timed them: from order to getting our drinks (a beer or bourbon and coke) took 15 minutes, 4 minutes, 24 minutes and 32 minutes.
It’s a good thing this is a new venue. Once the newness has worn off, I don’t see people being happy to wait such a long time to get a simple drink.
The owners are missing a golden opportunity to sell more drinks. Alcohol sales should be the main income at such a venue.
The drink waitress didn’t bring our drinks at one stage ( the 32-minute episode). We went to the bar and asked where our drinks were and she said that she couldn’t remember who the drinks were for and therefore did not have them made yet (even though we paid when we ordered). When she finally delivered the drinks and asked if anyone else wanted a drink, she got more drink orders from thirsty patrons.
This place is a bar afterall. The basic service should be selling drinks. I thought the drinks service was extremely poor. 3 out of 10 for this place.More