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Western Gateway Motel Restaurant

$$ - $$$
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Cnr Hospital Rd Theresa St, Emerald, Queensland 4720, Australia
+61 7 4980 0500
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34 Reviews from our TripAdvisor Community

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Showing 34: English reviews
Brisbane, Australia
Level Contributor
18 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 4 weeks ago

Basic menu. Basic service. Over priced. If you were staying at motel and didn't feel like wandering off somewhere else for a meal then it may suit?

Thank Pete4eats
Level Contributor
8 reviews
3 of 5 bubbles Reviewed 19 January 2017

We were there with a group of about 8. Took an hour to get our drinks and they weren't even busy. A shame because it has really nice decor and the food was pretty good too.

Thank tenaxious_j
Emerald, Australia
Level Contributor
20 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed 13 September 2016 via mobile

I went with my friends from school for the Tapa hours from 4-6pm for a baby shower. We put in money together to enjoy all the nice food. The golden sweet potatoes were the best, & other nibbles. The food was made pretty quickly. I recommend a visit to the Tapa hours at Western Gateway:) The service was also great.

1 Thank Rosemarie583
Anthony C, Owner at Western Gateway Motel Restaurant, responded to this review

Thank you for coming along Rosemarie583. I am so pleased you enjoyed it. Yes our Tapas is growing with the music every week and a lot of fun. Cheers Phillipa Comino More 

Level Contributor
6 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 7 September 2016 via mobile

Recently stayed 2 weeks at the Apartments attached to this Motel/Restaurant . We were a group of 6 and ate every night here. The steaks on the stone were amazing, really good quality . The seafood was extremely fresh and awesome quality. Oysters in particular were nice and fresh. Wine list is pretty good too. The staff are great, always... More 

Thank Oldnewguy
Anthony C, General Manager at Western Gateway Motel Restaurant, responded to this review

Works both ways, you guys were awesome too. Thanks for choosing us for your business. Cheers Phillipa & staff More 

Hervey Bay
Level Contributor
10 reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed 2 August 2016

Had the two course dinner, our selection, a party of five. Walked away hungry, shame really , enough said.

Thank IntheBay_12
Anthony C, Owner at Western Gateway Motel Restaurant, responded to this review

I am disappointed to read that you did not have a pleasant experience at our restaurant. I find it strange that you walked away hungry fro our Friday and Saturday night special. Two courses for $35.00. This proves to be very popular with our customers. I personally have served many a meal and believe them o be quite substantial. For... More 

Level Contributor
97 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
2 of 5 bubbles Reviewed 26 July 2016 via mobile

We were not impressed with the meals, service was uneven on the table, some orders were missed, and we were treated like fools when we queried a wine supplied to our table. Certainly won't be returning in the near future.

1 Thank David O
Anthony C, Owner at Western Gateway Motel Restaurant, responded to this review

Hmmmm That does seem to be extreme. Most of our customers have an awesome experience, awesome food, awesome service, awesome wine, awesome wait staff. Occasionally we don't get it right but we always try really really hard. I would not be buying a lotto ticket this week if I was you. Kindest Regards Phillipa Comino Owner/manager More 

2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 8 July 2016 via mobile

What a fantastic place for a birthday celebration, spacious function room, very well catered delicious 3 course meal and staff that couldn't do enough for you. Very obliging, wonderful host, congratulations Anthony on a brilliant venue 🌟🌟🌟🌟🌟

Thank Elaine N
Moranbah, Australia
Level Contributor
34 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed 29 June 2016 via mobile

Have dined here for both breakfast and dinner and always recommend the Stone Grill to anyone visiting Emerald. The wine selection is also worthy of mention. The service is never lacking. Breakfast is generous and comes with a proper coffee or juice. The stone grill steak is definitely a favourite of mine but cut according to how you like your... More 

Thank Ickfred
Level Contributor
4 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 13 June 2016

Atmosphere is vibrant , happy and warm. Service was impeccable and perfect. Stone Grilled Steak was a great experience and delicious.

1 Thank Paula M
Brisbane, Australia
Level Contributor
18 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 9 June 2016 via mobile

This restaurant has an awesome atmosphere. It's always busy when I have visited. The staff are okay and the food is good. The thing I don't get is the Stone Grill. The best steak on the menu is served on a stone grill, so you basically cook a raw bit of meat at the table. The problem is they bring... More 

1 Thank tomitch98

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
    4.5 of 5 bubbles
Breakfast, Dinner, Lunch
Restaurant features
Takeout, Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Street Parking, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Accepts American Express, Accepts Mastercard, Accepts Visa
Good for
Groups, Child-friendly
Location and Contact Information
  • Address: Cnr Hospital Rd Theresa St, Emerald, Queensland 4720, Australia
  • Location: South Pacific  >  Australia  >  Queensland  >  Emerald
  • Phone Number: +61 7 4980 0500
We have a cook to order breakfast available from 5.30am to 11am and Dinner with stone grill dining and an a la carte menu from 6.00pm to 9.00pm

Questions & Answers

Questions? Get answers from Western Gateway Motel Restaurant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?