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Ratings and reviews

RATINGS
Food
Service
Value

Details

CUISINES
Bar, Pub, Australian
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Lunch, Dinner
View all details
meals, features
Reviews (72)
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72 results
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25
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3
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LanguageEnglish
Traveller rating
36
25
5
3
3
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Reviewed 13 November 2023

Great friendly service, meal was excellent beer was cold great. Will go again for sure!! When in Emerald make sure you visit the Star!!

Date of visit: October 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 11 August 2023

I was staying in Emerald for just one night and the hotel I was staying at recommended this place for dinner. It must get quite busy but I was able to get a table. I had the Korma Lamb Shank and it was quite nice.

Date of visit: August 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Emerald Star Hotel, Owner at Emerald Star Hotel, responded to this reviewResponded 30 August 2023

Hi George, Thanks for leaving your review! We're glad to see you enjoyed your visit to our venue - we hope to see you again in future!

Reviewed 19 July 2023 via mobile

We went for dinner on a very busy night, the atmosphere in the restaurant was first class with a mix of families and couples. To order your food and drink was over complicated, you had to use phones qr codes. What really annoyed me was...as we are from overseas my bank charged me for coverting Aud to £ and then charged me for the privilege using my card. None of the waiting staff told us I didn't HAVE to use my card, I could have paid by good old fashioned cash. The food was delicious plentiful and fairly priced.More

Date of visit: June 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Emerald Star Hotel, Owner at Emerald Star Hotel, responded to this reviewResponded 27 July 2023

Hi there, Thanks for leaving your review. We're glad to see you enjoyed your meals with us and we would like to apologise for the confusion! There are some items that are not available over the counter so it may have been the case of...More

Reviewed 25 May 2023

What has happened, how hard is it to get dinner without a phone and QR code. Went to this Hotel picked out our meal but because I did not take my phone, as it needed charging could not order our meal. Went to the main...bar and the gentlemen took my order because it was off the menus but husband meal was a Chiefs Special it had to be done with the code on table left . No help from staff at all 😡😡😡More

Date of visit: May 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dave Delanty, General Manager at Emerald Star Hotel, responded to this reviewResponded 10 June 2023

Thank you for your feedback. We are sorry your experience with ME&U QR ordering wasn't to our normal high standards. We do have several specials that are only available from our online ordering, but the rest of the delicious menu is available to order over...More

Reviewed 27 March 2023

Lovely, friendly staff. Nice clean place with some great menu choices. I had really good fish and chips, a glass of wine and a pudding to finish. The only negative for me was the ordering system, using the QR code. I like that option as...its quick and easy, no queuing to get your dinner. I would appreciate however some options when you order. For example I don't like dressing on my salad or cream with my pudding but I couldn't make that note on the App.More

Date of visit: March 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dave Delanty, General Manager at Emerald Star Hotel, responded to this reviewResponded 5 April 2023

Hi Michelle, Thanks for leaving such a fantastic review! We're glad you enjoyed your dining experience with us overall - we appreciate the feedback you have provided regarding the Me&U system! We'll definitely look into this further and see if there is a way we...More

Reviewed 7 July 2022

This restaurant was very well run with friendly staff. The prices were reasonable. The steak was delicious and well presented. The me&u system once explained was easy to use.

Date of visit: June 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tourist05883208881, General Manager at Emerald Star Hotel, responded to this reviewResponded 10 July 2022

Hi there! Thank you so much for the amazing review! We're glad to see you enjoyed your visit to our bistro and we look forward to seeing you in future!

Reviewed 25 April 2022 via mobile

Very nice evening passing through town, highly recommend to all, great food very friendly staff and a warm atmosphere.

Date of visit: April 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tourist05883208881, General Manager at Emerald Star Hotel, responded to this reviewResponded 18 May 2022

Hi there! Thanks for leaving an awesome review! We're happy to hear you enjoyed your visit to our establishment and of course found our wonderful staff to be welcoming! We look forward to seeing you next time!

Reviewed 30 August 2021 via mobile

We had lunch here and were very happy with the service with a smile, as well as price and quality of food. We had garlic prawns and bacon fettuccine, salt and pepper squid and, on special, a half lobster with garlic cream sauce - delicious...and very well priced.More

Date of visit: August 2021
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tourist05883208881, General Manager at Emerald Star Hotel, responded to this reviewResponded 1 September 2021

Hi there! Thanks for leaving a review. We are happy to see you enjoyed your awesome meals - how good are those specials! Our lovely staff will be pleased to see you enjoyed their service and we'll be looking forward to your next visit!

Reviewed 17 July 2021 via mobile

Had dinner here, food and drink is good (highly recommend the toblerone cocktail), but the staff are the standout, from Dave welcoming with a smile, to the attentive barstaff, they made the visit. My graziers pie was tasty, and I'm not sure what the next...table had but it smelled devine. There were a lot of local families dining, as well as travellers, which is a good indication of food quality. Menu had a good variety, as did the bar. Covid procedure was followed precisely, and they have the me&u app so you don't even have to leave your table to order your food and drinks. Good recommendation.More

Date of visit: July 2021
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tourist05883208881, General Manager at Emerald Star Hotel, responded to this reviewResponded 29 July 2021

Hi Stacey, Thank you for leaving such a wonderful review! We're very glad to see you enjoyed your visit to our venue from the meals and drinks to our awesome staff members! Dave does a stand out job and we're happy you agree! Your kind...More

Reviewed 19 June 2021 via mobile

Had dinner at this hotel. Very friendly and informative staff. Meals were great, especially the dessert. Best COVID procedures we experienced throughout our travels. Highly recommend when visiting Emerald.More

Date of visit: May 2021
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tourist05883208881, General Manager at Emerald Star Hotel, responded to this reviewResponded 30 June 2021

Hi Carolyn, Thank you for leaving your review! We are glad you enjoyed your visit to our venue from your meals to our lovely staff. Also wanted to say thanks for your kind words about our COVID procedures! We take it very seriously here. We...More

Reviewed 29 May 2021 via mobile

Had dinner here it was very reasonable priced and enjoyable and the staff very attentive thank you Torrent for showing my brother in law to us the sign in app.

Date of visit: April 2021
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tourist05883208881, General Manager at Emerald Star Hotel, responded to this reviewResponded 3 June 2021

Hi Peter, Thank you for taking the time to leave a review! We are glad you enjoyed your meal in our bistro and of course our lovely staff. Your kind words have been passed on!

Reviewed 21 May 2021 via mobile

Excellent service and professional and friendly staff. The chef was willing to make changes to the menu to suit my individual preference. The meals were not oversized.

Date of visit: May 2021
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tourist05883208881, General Manager at Emerald Star Hotel, responded to this reviewResponded 26 May 2021

Hi there, Thank you for your great review, we are pleased to see you enjoyed your meals and service by our wonderful staff. We look forward to seeing you again.

Reviewed 14 May 2021

We had dinner here this evening after being recommended by the motel where we are staying. On arrival we were warmly greeted by Torrent, who made us feel welcome. The menu was not overwhelming but nicely varied and very reasonably priced. My wife had a...vegetarian yellow curry while I had the Graziers meat pie with onion rings. Both were well presented and flavoursome. Thankfully we made room for dessert, warm sticky date and and chocolate moose mud cake. We must make comment on the warmth of the welcome by all the staff members we interacted with, in particular Torrent and Joe. Thanks so much for helping make our dinner so great.More

Date of visit: May 2021
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tourist05883208881, General Manager at Emerald Star Hotel, responded to this reviewResponded 26 May 2021

Hi there! Thank you for your review, we are very pleased to see you enjoyed your dining experience with us. We take great pride in our menu and of course our lovely and welcoming staff - your kind words have been passed on! We look...More

Reviewed 18 January 2021 via mobile

Good value and a great steak. Great staff and service. We also received complimentary drinks as we were hotel guests. Great job guys.

Date of visit: January 2021
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tourist05883208881, General Manager at Emerald Star Hotel, responded to this reviewResponded 23 January 2021

Hi there, Thank you for your great review. We are glad to see your enjoyed your meals and of course our wonderful staff. We look forward to hosting your next stay in Emerald.

Reviewed 3 January 2021 via mobile

Attended the Star Hotel for a lunch. Staff were attentive and friendly. Usual pub style menu and the food was average. Didn’t have to wait long for meals.

Date of visit: December 2020
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tourist05883208881, General Manager at Emerald Star Hotel, responded to this reviewResponded 15 January 2021

Hi there, Thank you for your review. We are happy to see you found our staff and service to your liking. Regarding your meals, if you wish to discuss further please do not hesitate to contact us. Again, we appreciate your feedback.

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EMERALD STAR HOTEL - Restaurant Reviews, Photos & Phone Number - Tripadvisor

Frequently Asked Questions about Emerald Star Hotel

Emerald Star Hotel is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4
  • Value: 4