Stopped for lunch while driving through on the Blue Ridge Parkway. Service was good, food was as expected, location was good. Shaded outdoor seating was a pleasant surprise.
Stopped for lunch while driving through on the Blue Ridge Parkway. Service was good, food was as expected, location was good. Shaded outdoor seating was a pleasant surprise.
Clean and very much incontroil of Mask law ,caring about your health and great indoor service table law inforced
Yesterday I was waiting in line at the pickup window. I could hear someone in front of me talking personally through the speaker. The pickup employee (red hair) recognized the person and told her just to drive up. She then spoke together for several minutes...about her grandmother which left us waiting even longer. And, since she just drove up, she probably received free food. There is a state mandate for masks. This pickup person had her mask below her chin. I looked in the window and noticed a food prep employee was not wearing a mask. I read a similar review about this restaurant from August. Sounds like the Manager and this pick up window employee just don't care about safety, or their job. I called Corporate. I hope they contact the franchise owner.More
The drive-thru staff was not wearing masks or gloves. I asked the girl handing out the food why she wasn't wearing a mask. She said she was and pulled it from under her chin and was visibly annoyed with me. She then out it on....She then leaned out of her window and said to me "well you're not wearing a mask either." Insolent behavior. I called the manager and she said she wasn't aware they weren't wearing masks or gloves but stated that they are allowed to take their masks off for short breathers. How many people could they infect during those "breathers." Besides that, my food was cold. I'll never go there again. Can't imagine why the manager isn't aware at all times what her staff is doing. Especially now.More
The restaurant was almost empty when we went in. The food we got was cold. So cold the cheese would not melt on the burger at all. The lettuce in the side salad was old. I did notice their cleanliness rating was not good as...others I have been to. The workers walked around like they were lost. Choose another restaurant in town if you cone this way.More
remodeling of store is fantastic. lIke the preorder board to avoid lines... Food is Wendy's and I'll leave it at that, but do love what they've done with the place...
This Wendys is probably still in business because of the location next to the high school. We normally love Wendys and have had good experiences anywhere we have eat at one from Virginia to Tennessee to Pennsylvania and in all between there. We are Wendy...fans but this restaurant is not a good example. When you go you might walk straight to the register and order but it will probably be a good 10 - 15 minutes before you actually get your food. By the time your sandwich arrives your fries are stone cold. I have been there when the waiting line is backed out the door and waited 30 min to place my order. (one time) No restaurant is worth that wait. I also received my hamburger once and it was raw in the middle. It is a good place for a fast food restaurant. Too bad there is not one there.More
Just wanted to grab a burger to hold us over till a dinner party. Ordered immediately, then you stand and wait with others who have already ordered. Several were waiting and we were all getting impatient - nothing fast about the fast food. The order...was correct - as ordered, tasty. Signs stating they are hiring all positions - that may explain the delay.More
The drive thru is quick in processing the order. The order is correct. The food is typical fast food quality.
This Wendy's is very outdated compared to the new fancy high end restaurants. Always seem understaffed and takes forever for a standard meal. Staff also isn't very friendly. Food is typical, nothing special.
Nothing really special except that the burgers are not made ahead of time and the frosty must be eaten with a spoon!
I usually go thru the drive through. Typical for me to get salads, or their chili....menu of course is jus a Wendys menu, but the staff is exceptional..There are more fast food places in the area, but when we are in a rush..this is our...go to...More
We dined in, my husband, myself and our three kids. Food was ready quickly and tasted great. The bathrooms were clean.
I don't eat here a whole lot, but when I do, you typically see a lot of familiar faces working there. They usually do an awesome job of getting orders correct and make sure the customer is happy. Also have the Coke Freestyle machines which...I think are always pretty cool.More
With kids, it seems like we wind up here more than I would like, but...oh well. We like the Coke Freestyle machine that has a bazillion drink choices. The food is hit and miss. Burgers are hot and fresh about half the time, and cold/dry...about half the time. Fries have about the same success rate. Employee turnover seems like a problem, confusion and disorganization are often a problem at the counter. The young staff are friendly but often spacey. I have seen managers reprimand trainees so sharply and in front of so many guests, that it made me uncomfortable.More