I never do this but after the worst experience I have ever had at a restaurant, I thought it was needed so other people don't have to go through the same. I would give no stars if I could.
We had a 6pm booking, the...club wasn't even a third full in the dining area. We advised the staff when we got there at 6 that we had arrived and we we're all going to all get a drink from the bar and sit outside before we sat down to order our food. They were okay with that and just said we could order the food from out there.
When some of us came inside at 6:20 while the others were finishing off there drinks outside and putting the baby to sleep, they told us that we all had 5 minutes to order food or we couldn't order.
We all sat down and before some of us had even looked at the menu they were taking our orders and rushing us to order everything, entrees and mains. We quickly decided and gave our orders without having a proper look at the menu.
By 6:45 our entrees had arrived, we were only half the way through eating the entrees and we had gotten asked if we were ready for our mains. We asked if they could be held off as we were still eating our entrees.
We we're then asked again by another staff member if we we're ready for mains. We then asked if we we're being rushed because we hadn't even finished our entrees yet. They said no we aren't and walked off. By this time there was only half a dozen other smaller tables of people in the club.
Not 2 minutes later we got asked again if we wanted our mains and we asked if we could have another 15 minutes so we could finish our entrees and let them sit before getting our mains. By this stage we assumed our mains were ready and that's why they kept asking.
Then another staff member came out and said our mains are ready and they will be bringing them out regardless. They brought the meals out and told us we either take them or we don't get them at all.
We asked to speak to the manager. We were confronted by the chef and manager. They admitted that it was a mistake on there behalf that they let us sit outside. They then went onto tell us how other restaurants in Brisbane work and that we don't understand. Went on to make various other rude remarks and comments.
We ended up deciding to leave, paid for our entrees and left. Worst experience I have had at a restaurant. Very disappointing. Will never be going back or recommending to others.More