I was absolutely horrified today when I saw a young mum and her 2 daughters who wouldn’t have been any older than 2 and 5, getting told off by the owner, Charlie Whitcombe who was sitting at a table a few metres away from the...register. The mum who I saw paying for their meals had her daughters standing beside her, they were looking at the cakes in the display cabinet. Charlie rudely told the mother for her kids to stop touching the glass, when she explained she had already asked them, he told her that he didn’t hear her and to chastise her children. The mother and her children had been dining in the cafe for some time, during a lunch period and her children appeared well behaved, I hadn’t even heard them or see them get out of their chairs, one being in a high chair. Charlie told the mother that when they touch the glass, it rubs the price off it, the mother explained they are just kids, Charlie just kept repeating that she hadn’t told them. He proceeded to tell her to get out of the cafe, telling her “They are naughty“, I heard her saying they had just spent $70 there and she was wanting to use the bathroom prior to leaving. He stood up in front of her, I was about to intervene as it looked as though he was going to put his hands on her, however he backed off when she started to raise her voice, visibly upset. When the mother and her children got out of the bathroom, she told Charlie she wouldn’t be back and explained it was disappointing as she takes her daughters there every week. Charlie’s wife stepped in, telling the mother to “Just leave “, then Charlie backed her up by telling the mother in front of her daughters and other customers to “F#*% off”. I heard the mother ask, did you just tell me to “F off” in front of my children, he said “Yes I did” and walked behind the counter with his wife Anna. I was absolutely gobsmacked the way he spoke to her and not understanding towards her having little ones and then to swear at her in front of her children, he obviously doesn’t care about his customers. I live in the area and frequent the cafe, however will not return and support business owners like this. I recorded the whole thing on my phone, however it won’t let me attach the video to this review. I’ll be sure to share it with my friends and family.More