We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
1808 Windsor Square Dr, Matthews, NC 28105-4662
+1 704-708-5555
10:30 - 22:00
Closed now
See all hours
Sun - Thu 10:30 - 21:00
Fri - Sat 10:30 - 22:00
More Info
Add Photo Write a Review

17 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 15: English reviews
Level Contributor
17 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 9 November 2016 via mobile

From the manager to the cashier they were great. I had never been to one before and they were great. I was greeted when I walked in. I asked them for a suggestion and they gave me the brisket (without BBQ sauce so I could taste the meat. Or was great. Very impressed.

Thank B0nzzzzzzz
Level Contributor
476 reviews
293 restaurant reviews
common_n_restaurant_reviews_1bd8 142 helpful votes
Reviewed 27 August 2016 via mobile

If all of the "fast food" sub sandwich shops, Firehouse is the best. It takes a little longer and they are a little more expensive, but well worth it. And I like their contributions to First Responders.

Thank L D
Belton, Texas
Level Contributor
162 reviews
103 restaurant reviews
common_n_restaurant_reviews_1bd8 69 helpful votes
Reviewed 26 August 2016 via mobile

We enjoyed the hook and ladder sandwiches, then tried the chicken salad salad another day. Wish there was more chicken salad in the salad. We'd have the sandwiches again on future visits. Softer bread than subway.

Thank LakebumsInTexas
Bedford, Virginia
Level Contributor
3 reviews
Reviewed 25 February 2016

Great sub and in walking distance of hotel. Service was also good. Walking would be faster due to high traffic area.

Thank Russell O
Johnson City, TN
Level Contributor
33 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 49 helpful votes
Reviewed 22 December 2015

This place sandwiches are awesome and when ever you travel we always try to find a Firehouse Subs for a least one of our meals.

Thank is_martin
Charlotte, North Carolina
Level Contributor
13 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 22 August 2015

I basically jog 2-3x a week so I can justify coming here once a week and eating a large club on a sub. The customer service is always top notch whether it's lunch or dinner time. I'm also addicted to the hot sauce selection. The place is usually very clean as well.

Thank Bachas2008
Charlotte, North Carolina
Level Contributor
5 reviews
Reviewed 21 August 2015

Always good cheesesteaks!! The kids love it too!! My son had a sub which was delicious and the staff is always very pleasant.

Thank charmed5129
Charlotte, North Carolina
Level Contributor
3 reviews
Reviewed 15 July 2015

In addition to the outstanding food, the customer service was over the top. What a great lunch experience.

Thank spike3439
Level Contributor
28 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
Reviewed 26 May 2015

FS puts Subway to shame. Have not eaten a Subway since I found FS. Just as good in NC as they are in Al.

Thank Mike R
Level Contributor
192 reviews
95 restaurant reviews
common_n_restaurant_reviews_1bd8 87 helpful votes
Reviewed 28 February 2015

New favorite for subs!!! Delicious, fast service, fair price. Win-win! Subs are available in 8 or 12 inches, and you have about 30 (or more) sauces you can add to it. They are sitting out and available for you to apply to your subs. I like them the way they come, but my hubby likes to spice it up. The... More 

Thank momtomitchell

Travellers who viewed Firehouse Subs also viewed


Been to Firehouse Subs? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    5 of 5 bubbles
    4 of 5 bubbles
  • Value
    4.5 of 5 bubbles
    3.5 of 5 bubbles
Fast food, Delicatessen
Lunch, Dinner
Restaurant features
Seating, Wheelchair Accessible
Good for
Cheap Eats
Open Hours
10:30 - 21:00
10:30 - 21:00
10:30 - 21:00
10:30 - 21:00
10:30 - 21:00
10:30 - 22:00
10:30 - 22:00
Location and Contact Information
  • Address: 1808 Windsor Square Dr, Matthews, NC 28105-4662
  • Location: United States  >  North Carolina (NC)  >  Matthews
  • Phone Number: +1 704-708-5555

Questions & Answers

Questions? Get answers from Firehouse Subs staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?