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Chili's Grill & Bar

$$ - $$$
American, Southwestern, Mexican, Barbecue
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1301 Western Blvd, Jacksonville, NC 28546-6663
+1 910-938-4400
11:00 - 00:00
Open now
All hours
Sun - Thu 11:00 - 23:00
Fri - Sat 11:00 - 00:00
More Info
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37 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 37: English reviews
Miami, Florida
Level Contributor
32 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 31 August 2016

Went to dinner with family and since Chili's had always been one of my favorites, decided to play it safe and have dinner somewhere I was familiar with vs trying a new place. Sadly, it seems that customer service is not a priority for Chili's. They have slowly fallen out of favor. Sad thing is this os not unique to... More 

Thank Jose T
Level Contributor
57 reviews
45 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 18 June 2016

We usually go to Chili's with the whole family, and we always have a good time. They change their menu frequently enough to surprise us with new offerings. The kid's has the variety they like, especially since they don't have to have French fries for their 'side'.

Thank springsgirlColorado
Level Contributor
16 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 4 June 2016

My husband & I usually order to-go, sometimes we will sit & eat, but not usually. Its really hit or miss. Sometimes the food is good and other times its not. Service is about the same.

Thank Crystal R
New Bern
Level Contributor
15 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 14 January 2016 via mobile

I have never had a problem any time I have come here. I think the service is great and very attentive to my family's needs and ensuring that drinks are always full sometimes before we need it. Again never had a problem with this location. Great atmosphere for all types of people.

Thank Enemencio A
Level Contributor
110 reviews
78 restaurant reviews
common_n_restaurant_reviews_1bd8 39 helpful votes
3 of 5 bubbles Reviewed 3 January 2016

The quality of your food really depends on the cook at the time. Sometimes we have great meals and other times they are terrible.

Thank milspo
Provincetown, Massachusetts
Level Contributor
38 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
1 of 5 bubbles Reviewed 26 October 2015

If you show up early in the day when they first open, you will receive last night's food. A pre-cooked burger and dried out chicken and ribs. They don't have enough staff so you're given your food and they're gone. With all the choices in the area, go somewhere else.

Thank Dawn B
Havelock, North Carolina
Level Contributor
22 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed 24 July 2015 via mobile

Not good experiences in the past... So I decided to stop by for lunch and it took 7 minutes just to get our water. By the way, the restaurant was almost empty. One of the water cubs was dirty. The chips were a mix of fresh with old/stale and soggy chips. I really hope they were not chips left by... More 

Thank machosilva
Willow Park, TX
Level Contributor
21 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
2 of 5 bubbles Reviewed 23 May 2015

We took a group of family members to this chili's located a few miles down from the Hampton Inn we were staying at on western blvd and all of us were so disappointed. Two of us ordered the full rack of baby back ribs. The size brought to our table was the smallest rack of ribs I have ever seen.... More 

Thank Prostaff_mmw
Level Contributor
29 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 25 April 2015 via mobile

I really enjoy this place since all of the upgrades. The food is fresh and the beverages are great! Our waitress. Alicia, couldn't have been nicer.

Thank Bill W
New Bern, North Carolina
Level Contributor
245 reviews
171 restaurant reviews
common_n_restaurant_reviews_1bd8 57 helpful votes
4 of 5 bubbles Reviewed 8 January 2015

We had awesome table service on our recent visit...something that isn't often found these days. Food was wonderful. We felt like we were at fine dining by our waitresses treatment. I had the margarita sampler trio and I'd recommend...amazing the differences when trying them side by side. Looking forward to our next visit.

Thank Caytoncristy

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Restaurant Details

Rating summary
  • Food
    3 of 5 bubbles
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
    3.5 of 5 bubbles
Average prices
USD 20
American, Southwestern, Mexican, Barbecue
Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Serves Alcohol
Good for
Groups, Bar Scene, Child-friendly
Open Hours
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 00:00
11:00 - 00:00
Location and Contact Information
  • Address: 1301 Western Blvd, Jacksonville, NC 28546-6663
  • Location: United States  >  North Carolina (NC)  >  North Carolina Coast  >  Jacksonville
  • Phone Number: +1 910-938-4400

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Chili's Grill & Bar and other visitors
1 question
Ask a question
5 months ago

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Questions? Get answers from Chili's Grill & Bar staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?