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Chili's Grill & Bar

$$ - $$$
American, Mexican, Southwestern, Barbecue
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1301 Western Blvd, Jacksonville, NC 28546-6663
+1 910-938-4400
Website
Today
11:00 - 23:00
Open now
See all hours
Hours:
Sun - Thu 11:00 - 23:00
Fri - Sat 11:00 - 00:00
More Info
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40 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
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Showing 40: English reviews
Norfolk, Virginia
2 reviews
3 of 5 bubbles Reviewed 2 weeks ago

We were seated. The waitress came over and took our order. When the server brought the food out, we had two order of fries instead of two corn on the cobs. The sauce that came with meal had spill over on bread. The server apologized and he and brought out another corn on the cob. The waitress came by a... More 

Helpful?
Thank sajohn99
Naples, Florida
Level Contributor
21 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
2 of 5 bubbles Reviewed 3 weeks ago

We arrived at 515pm and were seated quickly. The server took our order and the food was delivered timely however we never saw him again! We had to catch another employee passing by to request refill and a check (paying in cash or would have used the table top device and left!)

Helpful?
Thank Patty S
Guest Engagemen... T, Guest Relations Manager at Chili's Grill & Bar, responded to this review

Patty, we're sorry to hear that your recent experience was not as good as it should have been. We want to make this right. Please email us at social@chilis.com the following information so we can share your experiences with this restaurant and get in touch with you directly to apologize. -Full Name -Phone Number -Description of Visit -Restaurant address that... More 

Spencer
Level Contributor
28 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago

Showed up later on XMas eve and they seated us. I'm sure the nice waiter was probably disappointed but never showed it! Drinks, apps and one meal (3 people) we were in and out fairly quickly. Left a nice tip for the waiter who was very nice and helpful. Typical chili's food, delicious!

Helpful?
Thank firegirley
Miami, Florida
Level Contributor
32 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 31 August 2016

Went to dinner with family and since Chili's had always been one of my favorites, decided to play it safe and have dinner somewhere I was familiar with vs trying a new place. Sadly, it seems that customer service is not a priority for Chili's. They have slowly fallen out of favor. Sad thing is this os not unique to... More 

Helpful?
Thank Jose T
Colorado
Level Contributor
57 reviews
45 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 18 June 2016

We usually go to Chili's with the whole family, and we always have a good time. They change their menu frequently enough to surprise us with new offerings. The kid's has the variety they like, especially since they don't have to have French fries for their 'side'.

Helpful?
Thank springsgirlColorado
Level Contributor
16 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 4 June 2016

My husband & I usually order to-go, sometimes we will sit & eat, but not usually. Its really hit or miss. Sometimes the food is good and other times its not. Service is about the same.

Helpful?
Thank Crystal R
New Bern
Level Contributor
15 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 14 January 2016 via mobile

I have never had a problem any time I have come here. I think the service is great and very attentive to my family's needs and ensuring that drinks are always full sometimes before we need it. Again never had a problem with this location. Great atmosphere for all types of people.

Helpful?
Thank Enemencio A
Texas
Level Contributor
110 reviews
78 restaurant reviews
common_n_restaurant_reviews_1bd8 39 helpful votes
3 of 5 bubbles Reviewed 3 January 2016

The quality of your food really depends on the cook at the time. Sometimes we have great meals and other times they are terrible.

Helpful?
Thank milspo
Provincetown, Massachusetts
Level Contributor
38 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
1 of 5 bubbles Reviewed 26 October 2015

If you show up early in the day when they first open, you will receive last night's food. A pre-cooked burger and dried out chicken and ribs. They don't have enough staff so you're given your food and they're gone. With all the choices in the area, go somewhere else.

Helpful?
Thank Dawn B
Havelock, North Carolina
Level Contributor
22 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed 24 July 2015 via mobile

Not good experiences in the past... So I decided to stop by for lunch and it took 7 minutes just to get our water. By the way, the restaurant was almost empty. One of the water cubs was dirty. The chips were a mix of fresh with old/stale and soggy chips. I really hope they were not chips left by... More 

Helpful?
Thank machosilva

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Restaurant Details

Rating summary
  • Food
    3 of 5 bubbles
    Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Average prices
USD 20
Cuisine
American, Mexican, Southwestern, Barbecue
Meals
Lunch, Dinner
Restaurant features
Seating, Waitstaff, Serves Alcohol, Takeout
Good for
Groups, Child-friendly, Bar Scene
Open Hours
Sunday
11:00 - 23:00
Monday
11:00 - 23:00
Tuesday
11:00 - 23:00
Wednesday
11:00 - 23:00
Thursday
11:00 - 23:00
Friday
11:00 - 00:00
Saturday
11:00 - 00:00
Location and Contact Information
  • Address: 1301 Western Blvd, Jacksonville, NC 28546-6663
  • Location: United States  >  North Carolina (NC)  >  North Carolina Coast  >  Jacksonville
  • Phone Number: +1 910-938-4400

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Chili's Grill & Bar and other visitors
1 question
Ask a question
7 months ago

See all questions (1)

Questions? Get answers from Chili's Grill & Bar staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?