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The Cheesecake Factory

8030 Renaissance Pkwy, Ste 950, Durham, NC 27713-8261
+1 919-206-4082
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Overview
  • Excellent41%
  • Very good34%
  • Average17%
  • Poor5%
  • Terrible3%
Travellers talk about
“cheesecake” (91 reviews)
“salad” (25 reviews)
“bow tie pasta” (3 reviews)
Open Now
11:00 am - 11:00 pmAll hours
CUISINES
American, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
8030 Renaissance Pkwy, Ste 950, Durham, NC 27713-8261
All Details
Write a ReviewReviews (263)
Traveller rating
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1 - 10 of 243 reviews

Reviewed 3 days ago via mobile

My daughter wanted to take her friends to dinner here to celebrate her birthday. 3 1/2 hour wait for a party of 10! Luckily, it’s at the mall, so the girls were able to shop and entertain themselves while we waited for our table. My...More

Thank CarsonsMommy
Reviewed 1 week ago

I love the Cheesecake Factories in general, and the Renaissance location in particular. We've eaten here several times in the past year. The menu choices are excellent, the food has been cooked and seasoned just right, the staff is very courteous, the beer list is...More

Thank Medwar1
Reviewed 1 week ago via mobile

We always search for a CF restaurant whenever we travel.Our city nor any nearby hasn't one yet. This one was a bit smaller than others but we were able to get seated immediately on a Sunday early evening. The waiter was friendly and was doing...More

Thank Ann M
Reviewed 4 weeks ago

Went for lunch today and it was so good. I had the shrimp platter whilst my companions had the lunchtime fish and chips. Food was excellent and nice and hot and the service was great. Cheesecake was very nice too!

Thank Vickyc34
Reviewed 4 weeks ago

Horrible customer service. Good cheesecake if you wait 20 minutes to even be acknowledged for the privilege of ordering from the kiosk. All while listening to the black shirt (manager?) loudly joke with staff just standing around.

Thank James R
Reviewed 25 October 2017

Though the service can be slow, the cheesecake is very good - this time it was the pumpkin cheesecake - which I ended up taking back to the hotel as the 1st course was just way to big. I had the Super Antioxidant Salad -...More

Thank Tony R
Reviewed 16 October 2017

Shouldn't expect the food to be so good when it's name has Cheesecake in it! Of course the cheesecake was on point; however, my pasta was ok. I had the shrimp and sausage pasta and it was okay but not as good as the cheesecake.Nice...More

Thank Lakequsia H
Reviewed 16 September 2017 via mobile

I review lots of places as I travel and I've only given a very few one stars but this is for sure one of them. We ordered a milkshake and a piece of cheesecake. The shake was the wrong flavor and the cake was the...More

1  Thank Fire15
Reviewed 14 September 2017 via mobile

Food is good and consistent among cheesecake factories. Service was great. Only issue was salad missing the chicken that was supposed to be in it.

Thank FamilyTraveler623
Reviewed 9 September 2017

My wife and I stopped by on Thursday afternoon for a treat. We had the Godiva Chocolate with coffee. We sat outside and enjoyed the wonderful weather. Delicious!!!

Thank Johnny B
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Questions & Answers
Gwen S
16 January 2017|
AnswerShow all 2 answers
Response from Tami T | Reviewed this property |
I think the youngest age is 18. Hope that helps
0
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Lunch, Dinner, Brunch, After-hours
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Outdoor Seating
Good for
Bar Scene, Kids, Child-friendly, Special Occasion Dining, Groups
Open Hours
Sunday
10:00 am - 11:00 pm
Monday
11:00 am - 11:00 pm
Tuesday
11:00 am - 11:00 pm
Wednesday
11:00 am - 11:00 pm
Thursday
11:00 am - 11:00 pm
Friday
11:00 am - 12:30 am
Saturday
11:00 am - 12:30 am
Location and Contact Information
  • Address: 8030 Renaissance Pkwy, Ste 950, Durham, NC 27713-8261
  • Location: United States  >  North Carolina (NC)  >  Durham
  • Phone Number: +1 919-206-4082
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