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411 West Italian Cafe

Certificate of Excellence
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411 W Franklin St, Chapel Hill, NC 27516-2314
+1 919-967-2782
10:30 - 21:30
Open now
See all hours
Sun 10:30 - 21:30
Mon - Thu 11:30 - 21:30
Fri - Sat 11:30 - 22:30
More Info
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341 Reviews from our TripAdvisor Community

Traveller rating
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Time of year
Showing 340: English reviews
Level Contributor
26 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
Reviewed 1 week ago

Convenient restaurant on Franklin Street. Good Italian food/pasta and other American dishes. Staff is attentive and efficient. A great place for a quick lunch or dinner. Dining at the bar is an option as well.

Thank Dan C
Raleigh, North Carolina
Level Contributor
37 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago via mobile

We miss 518 in Raleigh, the sister restaurant that closed and looked forward to pasta while in Chapel Hill with family. Seated in the sunroom which is sunny, a bit too sunny at lunchtime without glasses or shade. The menu was for brunch and we really wanted Italian lunch and should have asked as brunch was "meh". Not great or... More 

Thank NC0016
Level Contributor
34 reviews
27 restaurant reviews
Reviewed 2 weeks ago

While my two other guest enjoyed their NC Trout which is small meal for a high price, I went more traditional Italian with the pasta dish; Shrimp Puttanesca. While the shrimp was big and delicious, noodles were cooked perfectly I was extremely disappointed in the sauce... it taste like a simple out of a jar Ragu and I probably could... More 

Thank ambernicole91
Level Contributor
12 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 5 weeks ago

The restaurant is well-located. The food was unremarkable, but the setting si comfortable and pleasant. Wait staff is helpful.

Thank Cookiezipp
Chapel Hill, North Carolina
Level Contributor
34 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
Reviewed 14 March 2017 via mobile

Yes, this is not classic Italian cooking, but they use Italian ingredients and make their dishes interesting and terrific. The menu is innovative and changes often enough to keep me coming back. Fresh ingredients, attentive and pleasant staff, good wine and beer selections. Prices are reasonable.

Thank Mrsoftbretzel
Atlanta, Georgia, United States
Level Contributor
157 reviews
102 restaurant reviews
common_n_restaurant_reviews_1bd8 63 helpful votes
Reviewed 9 March 2017 via mobile

My wife and I enjoyed an early dinner here one evening. In addition to a Monday half-price bottle of wine special, we also enjoyed an early-bird half-price pizza special. I started with the citrus salad which was quite nice. The pizza was prepared incorrectly, but the error was efficiently corrected. To top everything off, the tiramisu dessert was perfect. He... More 

Thank BSchug
Brooklyn, New York
Level Contributor
23 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed 20 February 2017

Stopped in for dinner after an exhausting travel day and was happy with the experience. All employees were pleasant and professional, service was quick and efficient. Food was very good. We had a citrus salad, excellent and well seasoned. We shared two small plates(one seafood pasta, one gnocchi scallop) and enjoyed both. I would recommend to others. Coming from NY,... More 

Thank MTHughes
Cooper City, Florida
Level Contributor
17 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 12 February 2017 via mobile

My wife and I had dinner with my brother and his family at 411 after receiving a recommendation from the bartender at the Franklin. We had my brother's kids with us, which can sometimes be a problem when dining out. The wait staff was very accommodating. The kids were able to order their meals and customize them to their taste.... More 

Thank RumBum23
Level Contributor
133 reviews
29 restaurant reviews
common_n_restaurant_reviews_1bd8 65 helpful votes
Reviewed 30 January 2017 via mobile

We had a delicious brunch in a friendly setting. Our server, Luke, was really quite good, which always improves an experience. The food was the star. Simply wow.

Thank OnOurWay038
Chapel Hill, North Carolina
Level Contributor
11 reviews
10 restaurant reviews
Reviewed 21 January 2017 via mobile

A friend and I went to 411 West to catch up, and we really enjoyed our brunch. We each ordered chicken and waffles, which was tasty, fresh, and not at all greasy. Service was good and food was good. Typical Chapel Hill brunch prices (I believe the plates ran about $12 each). In the past I have eaten here for... More 

Thank TriangleTarheel

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    4 of 5 bubbles
Average prices
USD 30 - USD 30
Italian, Gluten Free Options
Lunch, Dinner, Brunch, After-hours
Restaurant features
Reservations, Seating, Waitstaff, Wheelchair Accessible, Serves Alcohol, Full Bar, Highchairs Available
Dining Style
Casual Dining
Good for
Child-friendly, Business meetings, Special Occasion Dining, Groups
Open Hours
10:30 - 21:30
11:30 - 21:30
11:30 - 21:30
11:30 - 21:30
11:30 - 21:30
11:30 - 22:30
11:30 - 22:30
Location and Contact Information
  • Address: 411 W Franklin St, Chapel Hill, NC 27516-2314
  • Location: United States  >  North Carolina (NC)  >  Chapel Hill
  • Phone Number: +1 919-967-2782

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of 411 West Italian Cafe and other visitors
2 questions
Ask a question
Sneads Ferry, North Carolina
10 months ago
Rochester, NY
over a year ago

See all questions (2)

Questions? Get answers from 411 West Italian Cafe staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?