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The Cheesecake Factory

Certificate of Excellence
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1504 Old Country Rd, Ste 209, Westbury, NY 11590-5175
+1 516-222-5500
11:30 - 00:30
Open now
See all hours
Sun 10:00 - 23:00
Mon - Thu 11:30 - 23:30
Fri - Sat 11:30 - 00:30
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273 Reviews from our TripAdvisor Community

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Showing 261: English reviews
Bayside, New York
Level Contributor
43 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
Reviewed 16 December 2013

The food and service was great and the portions were generous. But it was pricey...and the surroundings were way too overblown (read large and exaggerated) for the type of food served. But again...the food and the service was great. I would go back.

Thank BlueRick
Westbury, New York
Level Contributor
50 reviews
37 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
Reviewed 26 November 2013

well well good food good service and well deserved beak if that's what ur looking for they this is the place lots of people and good food, only they r packed so get there early or on a not so busy day. plenty of choices and oh my many many deserts from delicious velvet cheesecake to a rch chocolatey monster... More 

Thank keith c
New York City, New York, USA
1 review
Reviewed 25 November 2013 credit card Amex Card Member Review

Never a dull moment at the Cheesecake Factory! Even if there is a line of people waiting for a table, it's always worth the wait! Amazing food, best desserts, good times every time!

Thank Rauly B
North Babylon, New York
1 review
Reviewed 22 November 2013 credit card Amex Card Member Review

Went here on a date with my girlfriend. Was told the wait would be 15-20 minutes and only waited about 5. Huge menu and the cheesecake was as advertised.

Thank justin c
Philadelphia, Pennsylvania, United States
Level Contributor
3 reviews
Reviewed 21 November 2013

The host, a young male hispanic with a Mohawk, finally asked how could he help me after finishing apparently a funny conversation with an employee. No one was a head of me so I couldn't understand why he never said hello. I told him party of one, since I was at work out of town, and he just let me... More 

Thank Brenda T
Syosset, New York
Level Contributor
10 reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
Reviewed 3 November 2013

Wednesday October 23 was one of the worst dining experiences I have ever had. We went to the Westbury, Long Island restaurant, one of my previous restaurant favorites. Although the place we were seated had many empty tables we waited more than 30 minutes to place our order! The food was ok. The service was slow and then we had... More 

1 Thank s z
Middle Village, New York
Level Contributor
10 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 26 October 2013 credit card Amex Card Member Review

I'm always wary of chain restaurants. Undistinguished food. Inconsistent preparation/quality. Blah. I ordered a pedestrian dish at the Factory: Shepherds Pie. The BEST I have ever had. So good I brought half of it home for everyone to try. They all agreed it was extraordinary. I don't like dessert, but the cheescakes were also extraordinary. Every single one of them.... More 

Thank Mike E
Westbury, New York
1 review
Reviewed 24 October 2013

Another fantastic time @ Cheesecake Factory, we keep coming back!!! Food, service, perfect atmosphere overall, always a great choice! The menu is huge, and everything is delicious, including the world famous cheesecake!

Thank Laura B
West Babylon, New York
2 reviews
Reviewed 21 October 2013

This place was packed, but the service was good and the food was great. I went with my friends after shopping at the mall nearby. We had to wait a little while for a table because it was the weekend, but we went to the bar to get a drink first and they bartenders were friendly and fast. After waiting... More 

Thank Kim N
New York, New York, United States
Level Contributor
74 reviews
59 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
Reviewed 17 October 2013

My first time at the Cheesecake Factory was a pleasant experience. The food and service was very good. We were seated almost immediately despite the many people who were there. I would definitely recommend this restaurant.

Thank vyferri

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    3.5 of 5 bubbles
Average prices
USD 30
American, International, Vegetarian Friendly, Vegan Options, Gluten Free Options
Lunch, Dinner, Brunch, After-hours
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Child-friendly, Special Occasion Dining, Kids, Groups
Open Hours
10:00 - 23:00
11:30 - 23:30
11:30 - 23:30
11:30 - 23:30
11:30 - 23:30
11:30 - 00:30
11:30 - 00:30
Location and Contact Information
  • Address: 1504 Old Country Rd, Ste 209, Westbury, NY 11590-5175
  • Location: United States  >  New York (NY)  >  Long Island  >  Westbury
  • Phone Number: +1 516-222-5500

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Cheesecake Factory and other visitors
1 question
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Questions? Get answers from The Cheesecake Factory staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?