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Jade Palace Restaurant

602 Ridge Rd, Webster, NY 14580-2317
+1 585-671-5400
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Overview
  • Excellent11%
  • Very good38%
  • Average11%
  • Poor17%
  • Terrible20%
19 Sep 2016
“Food OK, service was lagging badly”
3 weeks ago
“Moving rice”
Open Now
All hours
CUISINES
Chinese, Asian
PRICE
$$ - $$$
DETAILS
602 Ridge Rd, Webster, NY 14580-2317
Service
Food
Value
Atmosphere
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Reviews (34)
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1 - 10 of 34 reviews

Reviewed 3 weeks ago

Been here a couple of times with friends but this time I decided to do take out. I wish I had eaten there because after discovering a white worm the size of the rice I could have brought it to their attention. That was the...More

Thank kmhub
Reviewed 3 March 2017 via mobile

Been here before, and this time found the service good, and the food was very good as well. Would go back. Only prob was it is getting a bit pricey or over priced.

Thank Mark G
Reviewed 16 February 2017

The best chinese restaurant in Webster by far. We order from here if we're feeling Lo Mein or General Tso's! The people are nice, the food is hot and tastes great!

Thank adriannaaahhh
Reviewed 5 January 2017

Met some friends here and was shocked at how sad this place is. Carpeting in a restaurant?? OK, but why not vacuum it at least once in the past 30 years. It's dark, it's dingy, and the food was greasy. I think they've just given...More

Thank BiffBiffman
Reviewed 19 September 2016

This was our first visit to Jade Palace in many years. Nothing has changed; and the place does need a re-vamping to bring it up into the 21st century. It's old, and the carpet looks like it was the original rug installed in this place....More

Thank Larry W
Reviewed 18 June 2016 via mobile

It's definitely time for an remodel of this restaurant. You walk in and the rug looks horrible. The building is in dire need of repair. I'd hate to think what the kitchen looks like if the front looks so badly. Not returning anytime soon.

Thank AviMom2006
Reviewed 14 April 2016

Although the restaurant is beginning to show signs of wear, even after all these years, the food is still very tasty.My husbands Hot & Spicy Shrimp was still very good. My Pineapple chicken was good, but I just wish there had been a little more...More

Thank reene47
Reviewed 25 February 2016

We occasionally order lobster lo mein take out and find it consistently good. This last time, the Chinese noodles that come with it were also fresh and tasty.

Thank BHM7248
Reviewed 25 January 2016

Service was great! The Sesame Chicken was very good. My Duck was WELL DONE(dry & salty) I don't have the opportunity to have duck very often so I was disappointed. Lo Mein was good but also salty. Chicken with cashews was OK. Not much rum...More

Thank dollarbill22
Reviewed 13 August 2015

The food at Jade Palace was good at one time but both dinners tonight went in the garbage. Chicken and broccoli with mushrooms and sesame beef. The chicken was of an unrecognized texture and taste. The rice was over cooked mush. The egg rolls had...More

Thank Suzanne S
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Questions & AnswersAsk a question
grandmamce
Can anyone tell me when Jimmy Sun retired from the Jade Palace?
24 August 2015|
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
Meals
Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Serves Alcohol, Reservations
Good for
Child-friendly, Groups
Open Hours
Sunday
11:30 - 22:00
Monday
10:30 - 22:00
Tuesday
10:30 - 22:00
Wednesday
10:30 - 22:00
Thursday
10:30 - 22:00
Friday
10:30 - 23:00
Saturday
10:30 - 23:00
Location and Contact Information
  • Address: 602 Ridge Rd, Webster, NY 14580-2317
  • Location: United States  >  New York (NY)  >  Finger Lakes  >  Webster
  • Phone Number: +1 585-671-5400
  • E-mail