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Our Heritage Cafe

2468 Mound Rd., Holiday Inn, Waterloo, NY
+1 315-539-5011
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  • Excellent27%
  • Very good33%
  • Average18%
  • Poor11%
  • Terrible11%
16 Oct 2017
“its been almost a year”
20 Sep 2017
Open Now
5:00 pm - 10:00 pm Hours
$$ - $$$
2468 Mound Rd., Holiday Inn, Waterloo, NY
All Details
Write a ReviewReviews (43)
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Time of year

1 - 10 of 43 reviews

Reviewed 17 October 2017

reasonable rates close to Seneca falls plenty of historical things to see Good breakfast at hotel and they take pets have stayed 3 or 4 times always clean and comfortable

Thank Thomas B
Reviewed 21 September 2017

I try to find a positive for my reviews, sadly to say, the only thing was that my take out order was ready on time. I had read mixed review and we thought we are just getting a couple simple appetizers, that should be fine....More

Thank Rockyslope
Reviewed 2 March 2017

bartender/server, cindy, was truly exceptional - very friendly, not overbearing, just a really good person - and scott, the chef/server, truly knows how to cook a fabulous steak sandwich - best i've ever had, and not philly style!!

Thank william p
Reviewed 17 December 2016

The best I can say is it was consistently poor. Understaffed, as an excuse the waitress said, "no customers came in until 8(PM) last night," THe Heritage DR opens at 5PM. She only had 3 couples and that was obviously too many. There was never...More

Thank hobbittravel
Reviewed 12 December 2016 via mobile

A very nice selection including a variety of healthy choices. $8.95 per person and kids eat free if you are a guest there. We were very pleased.

Thank Debbie K
Reviewed 24 October 2016

A convenient place...for a quick meal when staying at the adjoining Holiday Inn...A good breakfast buffet or order from the menu...

Thank Emax0442
Reviewed 23 October 2016

This is an unusual review for me - a first giving a poor rating but this Holiday Inn restaurant provided the poorest entries we have experienced in a long time. I ordered the special of the day - prime beef. I was asked how I...More

Thank NEToppy
Reviewed 23 September 2016 via mobile

Stayed at the Holiday Inn. The night we arrived dropped by there. Granted it was after 930,but there were people eating. Waited to be seated. No one. We ended up walking around looking for the waitress. Found her ordered food to take with. Next morning,...More

Thank CindySG429
Reviewed 28 August 2016

We had the buffet. Everything was very good but once things ran out, they were not replenished. There was scrambled eggs, bacon, sausage, potatoes, and fruit. The pancakes were gone and there was no bread or pastry. Toast was extra.

Thank Gingerbreadjoe
Reviewed 28 October 2015

Located in the Holiday Inn. the Heritage Cafe had a limited Menu, however the food and size of portions was excellent. I had the Beer Battered Hallibut. Was excellent and tasty. It was so good I returned the next night for another helping, yum. Professional...More

Thank Frank W
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Questions & Answers
Richard G
23 March 2017|
Response from hobbittravel | Reviewed this property |
Sorry, I do not know how you can see acopy of the menu. I hope someone else can help. Good luck.
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Restaurant Details

Rating summary
  • Food
  • Value
Lunch, Dinner
Restaurant features
Seating, Waitstaff, Reservations, Serves Alcohol
Good for
Child-friendly, Kids
Open Hours
5:00 pm - 10:00 pm
5:00 pm - 10:00 pm
5:00 pm - 10:00 pm
5:00 pm - 10:00 pm
5:00 pm - 10:00 pm
5:00 pm - 10:00 pm
5:00 pm - 10:00 pm
Location and Contact Information
  • Address: 2468 Mound Rd., Holiday Inn, Waterloo, NY
  • Location: United States  >  New York (NY)  >  Finger Lakes  >  Waterloo
  • Phone Number: +1 315-539-5011
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