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Johnny Rockets

$$ - $$$
American, Diner
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9672 Destiny Usa Dr, Syracuse, NY 13290-2328
+1 315-474-7406
Website
Today
11:00 - 21:30
Closed now
All hours
Hours:
Sun 11:00 - 18:00
Mon - Sat 11:00 - 21:30
More Info
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63 Reviews from our TripAdvisor Community

Traveller rating
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Showing 62: English reviews
Utica, New York
Level Contributor
47 reviews
35 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
2 of 5 bubbles Reviewed 1 week ago

Yogi Berra said it best: If it ain't broke, don't fix it. This about sums it up in the revamped Johnny Rockets at the Destiny Mall. It has lost it's homage to the burger joints of the 50's in it's new location. Now it has the industrial/urban rebirth kinda look. Not inventive, and the size of the burgers have shrunk... More 

Helpful?
Thank Ed S
Level Contributor
11 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 27 October 2016 via mobile

Husband and I went to dinner there just this past Saturday. Staff kept running into me without saying sorry even after me saying something to several people even management. I ended up moving myself. The waitress explained menu throughly and our order came exactly like we ordered it. The food it's self was alright. To my it's more like a... More 

Helpful?
Thank Dawn G
Rome, New York
Level Contributor
25 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 13 October 2016 via mobile

Probably the cheapest sit down restaurant in the mall. It's a standard Johnny Rockets so a chain American diner. The staff is very friendly and quick. The open kitchen is nice. It allows you to see the cooks as they work and lets you know that everything is clean. Pro tip: The meals don't come with fries as listed on... More 

Helpful?
Thank DLuvsFood
Baldwinsville, New York
Level Contributor
32 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 5 October 2016

There is a lot of hype for this restaurant, The picture of the burger on the sign is deceiving.My real burger was pretty thin and small in my opinion, and they don't ask how you want it cooked , you get what you get I guess and mine was overcooked. and dry. The good part , the loaded fries were... More 

Helpful?
Thank Pete A
Syracuse, New York
Level Contributor
22 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 24 September 2016

We just ate lunch here today. It was a new location in the Destiny USA mall and it was nice and new. The food was great, but I ate too much....my own fault. We will go back in the future, but this is a once a year visit. Too indulgent for frequent visits. The server we had was super sweet... More 

Helpful?
Thank mgravander
South Hackensack, New Jersey
Level Contributor
62 reviews
41 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
2 of 5 bubbles Reviewed 15 August 2016

Was looking for a quick dinner and came here. The place was noisy. My burger was overcooked and fries were not quite as hot as I would have liked.

Helpful?
Thank jo n
Level Contributor
13 reviews
4 restaurant reviews
5 of 5 bubbles Reviewed 10 August 2016

The atmosphere here is fun and once inside you don't realize you are inside of a shopping mall. Try the shakes!

Helpful?
Thank Eric M
Groton, New York
Level Contributor
16 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 9 August 2016 via mobile

A great place to grab a quick lunch while shopping at destiny mall. Excellent customer service and a menu reminiscent of the old 50's style burger joint. Some of the best sweet potato fries around!

Helpful?
Thank xannan75
Mid-Atlantic
Level Contributor
6 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 23 July 2016 via mobile

Love Johnny Rockets...but this must be the worst in the chain. We expect a wait, and we're pleases to be seated almost immediately. That should have been a clue. Long wait time for food, food was cold when it did arrive, decor was...puzzling, and the music was...mall music. Will not make this mistake twice.

Helpful?
Thank GinaleeS
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 15 July 2016

Same great food and staff, but the new decor has all the charm of an airport lounge. More space, but fewer booths, and the path from the dishwasher to the counter seems to run right through the seating area. Not sure how generic=more appealing to millenials.

Helpful?
1 Thank Ellen B

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Cuisine
American, Diner
Meals
Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Wheelchair Accessible
Good for
Child-friendly, Kids, Cheap Eats
Open Hours
Sunday
11:00 - 18:00
Monday
11:00 - 21:30
Tuesday
11:00 - 21:30
Wednesday
11:00 - 21:30
Thursday
11:00 - 21:30
Friday
11:00 - 21:30
Saturday
11:00 - 21:30
Location and Contact Information
  • Address: 9672 Destiny Usa Dr, Syracuse, NY 13290-2328
  • Location: United States  >  New York (NY)  >  Finger Lakes  >  Syracuse
  • Phone Number: +1 315-474-7406

Questions & Answers

Questions? Get answers from Johnny Rockets staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?