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$$ - $$$
Mexican, Southwestern, American
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3830 W Ridge Rd, Rochester, NY 14626-3443
+1 585-227-2750
11:00 - 23:00
Closed now
See all hours
Sun 11:00 - 22:00
Mon - Thu 11:00 - 23:00
Fri - Sat 11:00 - 00:00
More Info
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23 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 23: English reviews
Rochester, New York
Level Contributor
59 reviews
43 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed 3 weeks ago

This Chilis is located in such a place that we keep forgetting about it. Seeing as we got a gift card for Chilis we remembered. Service was good and in a timely manner. Waitress seemed new on the job but no issues with her. Food was average over all. I had the Guacamole Burger in which I would say was... More 

Thank Tyler V
Rochester, New York
Level Contributor
7 reviews
3 restaurant reviews
4 of 5 bubbles Reviewed 17 January 2017

We always enjoy the atmosphere here, staff is always friendly and helpful. Sometimes it is a long wait but not often.

Thank julie m
Rochester, New York
Level Contributor
16 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
1 of 5 bubbles Reviewed 9 January 2017

went to restaurant ordered appetizers 45 minutes later no food 3 separate groups walked in all had dinners before us left actually had guts to charge for our coffee and soda

Thank mike r
Level Contributor
168 reviews
138 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
3 of 5 bubbles Reviewed 17 November 2016 via mobile

To start off with, me and my wife came for the 3 for $10 deal. The food was fine. I thought the portions of the fajitas were a bit small but that's not a big deal. Food quality was lovely. Problem today was with the service. Our waiter either didn't care of was too busy to really worry about us.... More 

Thank Nevin H
Level Contributor
16 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 2 June 2016 via mobile

The food is good. The service is quick and they are nice to families. They have a gluten free menu with lots of options.

Thank Jeremie W
Spencerport, New York
Level Contributor
79 reviews
51 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 6 April 2016

food and service is average . prices are a little high and service is very slow, and servers don't always have the correct explanation of some menu items

Thank Christe D
Rochester, New York
Level Contributor
71 reviews
45 restaurant reviews
common_n_restaurant_reviews_1bd8 40 helpful votes
4 of 5 bubbles Reviewed 21 February 2016

When Im in the mood for Mexican I like going to Chilis - we like their menu - fijitas, enchiladas, burgers, drinks - and the ambiance is fun. Weve never had any problems and I had my first most amazing, delicious Mango Margarita when we were there for my birthday.

Thank cking44
Rochester, NY
Level Contributor
323 reviews
210 restaurant reviews
common_n_restaurant_reviews_1bd8 154 helpful votes
5 of 5 bubbles Reviewed 8 February 2016

Saturday night and my GF and I are trying to decide what we feel like eating, which will tell us where we are going. We decide on Chili's on West Ridge Road because it is close by and we know that the food is good. I usually order the Bacon Cheeseburger at this restaurant because I know it is always... More 

Thank Alain L
Level Contributor
132 reviews
90 restaurant reviews
common_n_restaurant_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed 23 April 2015 via mobile

Consistently good. As expected. I had chicken & steak fajitas. The dressing assortment was very nice, the meat great. I typically prefer the fajitas bigger, here are kind of small, but you can just have few more .

Thank Alberto-Mendrisio
Rochester, New York
Level Contributor
25 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 25 March 2015 credit card Amex Card Member Review

I can count on this Chili's for consistently good food. The staff has been attentive and friendly and the wait time for a table during lunch is none....tables are immediately available.

Thank Mary R

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    3 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    3.5 of 5 bubbles
Mexican, Southwestern, American
Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff
Good for
Groups, Bar Scene, Child-friendly
Open Hours
11:00 - 22:00
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 00:00
11:00 - 00:00
Location and Contact Information
  • Address: 3830 W Ridge Rd, Rochester, NY 14626-3443
  • Location: United States  >  New York (NY)  >  Finger Lakes  >  Rochester
  • Phone Number: +1 585-227-2750

Questions & Answers

Questions? Get answers from Chili's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?