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Red Lobster

$$ - $$$
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1515 W Ridge Rd, Rochester, NY 14615-2417
+1 585-663-8360
Website
Today
11:00 - 23:00
Open now
See all hours
Hours:
Sun - Thu 11:00 - 22:00
Fri - Sat 11:00 - 23:00
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41 Reviews from our TripAdvisor Community

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Showing 41: English reviews
Webster, New York
Level Contributor
185 reviews
125 restaurant reviews
common_n_restaurant_reviews_1bd8 48 helpful votes
Reviewed 22 January 2017 via mobile

For Starters......thanks to the in-laws for the Christmas gift card and thanks to Ashley S for that over-the-top service making us feel so welcomed. As always - more food then we could possibly eat. Coconut shrimp as good as I've had even at the fancy places....steak was perfectly done....and the sides were great. Only reason for the 4 vs 5... More 

Helpful?
Thank Steve C
Level Contributor
6 reviews
5 restaurant reviews
Reviewed 12 January 2017 via mobile

She loved her food. Our waiter was pleasant. The environment was nice. She enjoyed herself once again.

Helpful?
Thank Catina C
Rochester, New York
Level Contributor
66 reviews
40 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
Reviewed 11 January 2017

Since I love seafood and my spouse is negatively affected by even the smell, I visited at lunch time when I was alone. I chose to order their "Ultimate Feast" and was not disappointed in any respect. The lobster, crab legs, shrimp scampi and Walt's Favorite Shrimp were all excellent. One of the best parts of the experience, however, was... More 

Helpful?
Thank Theoden R
Highlands Ranch
Level Contributor
221 reviews
123 restaurant reviews
common_n_restaurant_reviews_1bd8 52 helpful votes
Reviewed 25 November 2016

I'm not usually a chain restaurant eater, but when traveling with picky eaters, they can be a reasonable compromise. Wide menu and lots of specials made the rest of the group happy. Food was good, service was lousy. The weather outside was frightful and the restaurant was cold and uninviting. However, we were pleased with our choices and the food... More 

Helpful?
Thank Marian R
Rochester, New York
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 3 August 2016

They gave us punch cards for visiting. we got through something like 6 out of 8 to get a free lunch. we went agin and THEY REFUSED TO HONOR IT ANYMORE! I wrote to company, and sent them the 3 cards almost filled with punches and they never responded. They could have AT LEAST! taken 6/8 off our meals to... More 

Helpful?
1 Thank mynabo
2 reviews
Reviewed 18 July 2016

The waiter was very detailed in describing the menu/specials. He provided excellent service and was extremely efficient with a smile. The food was excellent!

Helpful?
Thank Vicky S
Sandy Springs, United States
Level Contributor
4 reviews
3 restaurant reviews
Reviewed 18 July 2016

We were directed to a table shortly after arrival. The waiter was extremely helpful and knowledgeable about current specials and preferred menu selections.

Helpful?
Thank Chris P
Hamlin, New York
Level Contributor
41 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
Reviewed 8 May 2016

A group of us went to Red Lobster on Saturday, April 30th. Our servers were Adam and Rebecca. I personally felt as if the service was disjointed. I had to ask for straws. We had to ask for more bisquits. My adult son was sitting at one end of the table (there were 14 of us) and politely asked for... More 

Helpful?
Thank sassynewyorkgal
Peterborough, New Hampshire
1 review
Reviewed 13 July 2015

Restaurant smelled upon entering. We had to wait for a table even tho it was half empty employees were hanging out at front desk gossiping about another employee. . Waitress was terrible and rude. Our meals came out wrong - wrong entree - wrong sides. Waitress took part of my husbands dinner and threw it away thinking it Was trash!... More 

Helpful?
Thank CPin2015
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 12 June 2015

i liked my meal chicken and brocoli,the servers were great,nice and clean place love them bisquits i want some now

Helpful?
Thank Mary C

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
    Atmosphere
    3 of 5 bubbles
Cuisine
American, Seafood
Meals
Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Wheelchair Accessible, Serves Alcohol
Good for
Child-friendly
Open Hours
Sunday
11:00 - 22:00
Monday
11:00 - 22:00
Tuesday
11:00 - 22:00
Wednesday
11:00 - 22:00
Thursday
11:00 - 22:00
Friday
11:00 - 23:00
Saturday
11:00 - 23:00
Location and Contact Information
  • Address: 1515 W Ridge Rd, Rochester, NY 14615-2417
  • Location: United States  >  New York (NY)  >  Finger Lakes  >  Rochester
  • Phone Number: +1 585-663-8360

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Red Lobster and other visitors
1 question
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Churchville, New York, United States

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Questions? Get answers from Red Lobster staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?