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Ground Round

32 Smithfield Blvd, Plattsburgh, NY 12901-2110
+1 518-561-2897
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Overview
  • Excellent40%
  • Very good31%
  • Average20%
  • Poor7%
  • Terrible2%
Travellers talk about
“fajitas” (5 reviews)
“turkey burger” (2 reviews)
Closed Now
All hours
CUISINES
American, Bar
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
32 Smithfield Blvd, Plattsburgh, NY 12901-2110
All Details
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Reviews (146)
Traveller rating
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1 - 10 of 140 reviews

Reviewed 1 week ago via mobile

Nice menu selection and lots of choices. We enjoyed the place and had a really nice service. We were on the bar side and would not hesitate to go back with the kids on the restanrant side!!

Thank y_biss
Bob S, Owner at Ground Round, responded to this reviewResponded 1 week ago

Thank you for your comments. Be well Bob Smith Owner

Reviewed 4 weeks ago

If you go to the Ground Round order the Chicken, Cranberry salad and fried oreos. The service is great and it is very clean.

Thank Kathy S
Bob S, Owner at Ground Round, responded to this reviewResponded 4 weeks ago

Good morning Kathy, I am glad you enjoy our salads and deserts. Thanks for commenting. Be Well Bob Smith Owner

Reviewed 5 weeks ago via mobile

We ate here last night our waitress was curtious and friendly but the service can be a little better. Service was a bit slow and the food we ordered is not what were asked for. We asked for medium rare steak got the steak well...More

Thank Paolo F
Bob S, Owner at Ground Round, responded to this reviewResponded 4 weeks ago

Dear Paolo, My apologies for overcooking your steak. Being busy is not an excuse as our goal is to be busy and still getting it right for you as a guest. Thank you for bringing the service and food quality to my attention. appropriate corrective...More

Reviewed 14 October 2017

Staying at the Best Western a short walk away - The Ground Round was recommended to us - It lived up to a 4* rating for value/quality and service all round. Waitress excellent - waiting time good and food (linguine) we can recommend.

Thank Roy G
Bob S, Owner at Ground Round, responded to this reviewResponded 1 week ago

Thank you for your kind comments about the staff and restaurant that they are responsible for. Be well, Bob Smith Owner

Reviewed 13 October 2017

We had never heard of Ground Round, so opted to go there when we were staying at the nearby hotel for the night. Nice atmosphere, had some interesting drinks (I had one and it was good) Dinner was pretty quick and delicious and our waitress...More

Thank Tiggadough
Reviewed 8 October 2017 via mobile

Nice atmosphere on the bar side! Some tables have television which is great! The food and the drinks were good and our server was very nice!

Thank Frederika_Nadon
Reviewed 7 October 2017 via mobile

This is a nice restaurant for a quick bite at lunch time. The menu has a nice variety. Food arrived quickly. Entrees were delish. Inside appears clean and well kept.

Thank FiveinthefamilyNY
Reviewed 28 September 2017

It all depends on who is in the kitchen when you eat here , one day you will walk away saying my lord that was good and very next you will be so disappointed ... they do have a wide selection on the menu and...More

Thank zadojny
Reviewed 27 September 2017 via mobile

I really enjoyed the steak as I was super hungry and this hit the spot ! Fulfilling salad too, very nice waitress made it just right. Too bad there are not more in a Connecticut!

Thank GringoAlto2000
Reviewed 14 September 2017 via mobile

Fast service. The restaurant itself looks outdated like 1990s. However our waitress was outstanding. And the other will wait staff as well. They were funny and friendly. The drink selection was large and we tried several things from the specialty menu for drinks. I would...More

Thank WineLady315
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Ask a question
Questions & Answers
DIANE D
19 February 2017|
Answer
Response from Bob S | Property representative |
Kids eat free on Wednesday
0
Votes
Bob S
17 October 2015|
AnswerShow all 3 answers
Response from zadojny | Reviewed this property |
We never said the food was no good ! For what you charge for your meal's we think that it could be better
0
Votes
Bob S
I am sorry you felt the manager was worthless, I would strongly disgree. Your reservation was taken at around 4 PM the day of your arrival not two days before. It was explained to a lady that there were two other large parties had reserved the back room and a series of tables in the front. The manager offered at the time of the reservation to seat you in two large booths sitting 6 each and were position adjacent to each other. They were not located on the otherside of the Dining Room. The lady who spoke to the manager said that would be fine. We assigend two servers to the party Mary and Jen and orders were taken for appetizers. We placed all appetizers into the at the same time and admittedly they do have different cook times. The servers chose to deliver the products when they were ready. They do not recall it took 10 minutes between each delivery of the three appetizers that were ordered.
10 February 2015|
Answer
Response from Jamielynn1105 | Reviewed this property |
Wow Bob s. I am appalled, would you like me to bring me the phone records indicating my reservations were made Wednesday at 11:32am and that it shows I was on the phone 7mins most of that waiting to make the reservation and... More
0
Votes
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
American, Bar
Meals
Lunch, Dinner
Restaurant features
Takeout, Private Dining, Seating, Waitstaff, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Reservations
Good for
Child-friendly, Kids, Special Occasion Dining, Groups
Open Hours
Sunday
11:00 am - 10:00 pm
Monday
11:00 am - 11:00 pm
Tuesday
11:00 am - 11:00 pm
Wednesday
11:00 am - 11:00 pm
Thursday
11:00 am - 11:00 pm
Friday
11:00 am - 12:00 am
Saturday
11:00 am - 12:00 am
Location and Contact Information
  • Address: 32 Smithfield Blvd, Plattsburgh, NY 12901-2110
  • Location: United States  >  New York (NY)  >  Plattsburgh
  • Phone Number: +1 518-561-2897
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