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Richardson's Canal House

Certificate of Excellence
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1474 Marsh Rd, Pittsford, NY 14534-3454
+1 585-248-5000
17:00 - 22:00
Closed now
See all hours
Tue - Thu 17:00 - 21:00
Fri - Sat 17:00 - 22:00
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237 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 235: English reviews
2 reviews
5 of 5 bubbles Reviewed 2 weeks ago via mobile

My in-laws took us here for our fifth wedding anniversary the place is beautiful and quaint. the outside seating is lit up with fairy lights making it very pretty the food is really good too what ever your occasion might be the staff make you feel special

Thank yvonne &
Singapore, Singapore
Level Contributor
7 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago via mobile

This has always been a Rochester main stay. Fine dining that has changed with the times and yet stays frozen in history. The outside dining and proximity to the canal is relaxing and tastefully decorated. Thinking about this spot while we drive back from Florida to ROC.

Thank Sarah K
Level Contributor
7 reviews
3 restaurant reviews
5 of 5 bubbles Reviewed 14 February 2017

In my opinion this is one of the best Fine Dining Restaurants in Rochester NY. This is one of my go to places for special occasions. The atmosphere is very nice, the service is great and the food is excellent.

Thank Joseph D
Pittsford, New York
Level Contributor
17 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 29 January 2017 via mobile

Eating here at Richardson's Canal House works perfectly for me when I want a light meal outside by the canal. I can't tell you about inside but eating out is a pleasure. First of all the landscaping is both beautiful and quiet. Then there is the atmosphere as you may see quiet boats passing by. I loved many of the... More 

Thank Rick G
Mendon, New York
Level Contributor
72 reviews
41 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 27 January 2017

Richardson's Canal House is everything everyone says it is. Incredibly well prepared euro fare, a varied wine selection and a rustic environment with heavy wooden beams. Very romantic. The service is stellar...don't miss an opportunity to give this place a try.

Thank greekbecky2016
Penfield, New York
Level Contributor
1 review
5 of 5 bubbles Reviewed 29 December 2016

I have been going to Richardson's for years and I have never had a bad meal there. I especially enjoy the bi-annual Austrian Weeks.

Thank rjwing3
Level Contributor
24 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 23 December 2016

I've been to Richardson's twice in the last 6 months: once in the summer time sitting outside along the Erie Canal and last week in the Pub Room. Food is on the pricey side but worth a splurge now and then to enjoy a great meal with friends in a warm, inviting atmosphere. Traditional foods served in non-traditional style. Menus... More 

Level Contributor
95 reviews
56 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 29 November 2016

We were in the middle of a long bike trip and decided to get cleaned up for a good meal. Turned out to be a great meal. Richardson's managed to accommodate our group of 12 on fairly short notice and gave us what appeared to be a dedicated waitress. Excellent food and service. Nice wine selection. Nice canal view.

1 Thank Mike G
Fairport, New York
Level Contributor
262 reviews
176 restaurant reviews
common_n_restaurant_reviews_1bd8 178 helpful votes
5 of 5 bubbles Reviewed 10 November 2016

Twice each year there's an Austrian menu but you can always order from their regular menu too. We made reservations ahead of time for a party of 6 so had no problem getting a private room upstairs. Susan as always was an excellent waitress and the food was delish. Enough left over for lunch the next day. Great wine list... More 

Thank Clarkvara
Level Contributor
328 reviews
222 restaurant reviews
common_n_restaurant_reviews_1bd8 107 helpful votes
4 of 5 bubbles Reviewed 23 October 2016

We were a group of about 30 people and were in a function room on the second floor. There seemed to be sufficient servers but I assume the service issues were more to do with the kitchen. There was almost an hour gap between each of the three courses we were served. This spoiled an otherwise nice meal.

Thank ForbesB

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    4.5 of 5 bubbles
Average prices
USD 20 - USD 30
American, Grill, Vegetarian Friendly
Lunch, Dinner, After-hours
Restaurant features
Reservations, Outdoor Seating, Private Dining, Seating, Waitstaff, Parking Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Local cuisine, View, Child-friendly, Business meetings, Special Occasion Dining, Romantic, Groups
Open Hours
17:00 - 21:00
17:00 - 21:00
17:00 - 21:00
17:00 - 22:00
17:00 - 22:00
Location and Contact Information
  • Address: 1474 Marsh Rd, Pittsford, NY 14534-3454
  • Location: United States  >  New York (NY)  >  Finger Lakes  >  Pittsford
  • Phone Number: +1 585-248-5000
Richardson's Canal House is a casual gourmet kitchen set on the scenic banks of the Erie Canal in Pittsford, NY.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Richardson's Canal House and other visitors
3 questions
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Questions? Get answers from Richardson's Canal House staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?