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Hotel Grande

$$ - $$$
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9 S Main St, Norfolk, NY
+1 315-384-8991
Website
Today
16:15 - 22:00
Closed now
All hours
Hours:
Sun 16:15 - 21:00
Wed - Thu 16:15 - 21:00
Fri - Sat 16:15 - 22:00
More Info
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54 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
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Showing 54: English reviews
Canada
Level Contributor
150 reviews
90 restaurant reviews
common_n_restaurant_reviews_1bd8 52 helpful votes
5 of 5 bubbles Reviewed 1 week ago via mobile

This restaurant looks like it could be the setting of a horror movie. Nothing bad about the appearance but just something you might glance at and pass by. But don't! Because inside awaits a stellar food experience. I love that at night in the dark it feels like you are in the middle of nowhere and then you enter this... More 

Helpful?
Thank Thoughtfultraveller1
Norwood, New York
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 13 September 2016 via mobile

Bartender is great. Always remembers customers orders. Great atmosphere. Highly recommend. Best Mexican food around. Chips and Sala alone are worth a visit.

Helpful?
Thank swsports10
Massena, New York
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 27 August 2016

Out for a Friday night dinner after a long week at work so we went to our "go to" place with friends... 6 total. We had a couple of drinks in the bar as we waited for a table. Chatted with the owner and the other denizens in the bar. Seated in about 30 minutes and then enjoyed an excellent... More 

Helpful?
Thank HockeyVoice
Massena, New York
Level Contributor
3 reviews
4 of 5 bubbles Reviewed 25 June 2016

Being a mexican restaurant it would be nice to get a margarita in a margarita glass! The food was quite good and filling.

Helpful?
Thank busybut
Norfolk, New York
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 2 June 2016

Fajitas are delicious and plentiful. Service was good; a colorful, fun Mexican family restaurant. Highly recommend.

Helpful?
Thank Jan B
1 review
4 of 5 bubbles Reviewed 16 March 2016 via mobile

Had a Chicken Fajita, was cooked perfectly on sizzling platter. Very flavorful chips and salsa was free. Margaritas were awesome. Service was quick and friendly. A nice quaint little restaurant.

Helpful?
Thank Lynly G
Potsdam, New York
Level Contributor
160 reviews
110 restaurant reviews
common_n_restaurant_reviews_1bd8 56 helpful votes
2 of 5 bubbles Reviewed 4 March 2016

What I like about this place is its appearance. The exterior looks like an old tough Western hotel/saloon and practically begs to have a row of Harleys lined up out front. The bar inside is gritty with its soft orange tones and vintage coolers. So, for a place to ride in and have a beer... it's pretty cool. Service and... More 

Helpful?
1 Thank Thomas M
Canton, New York
Level Contributor
166 reviews
87 restaurant reviews
common_n_restaurant_reviews_1bd8 47 helpful votes
2 of 5 bubbles Reviewed 12 February 2016

We were greeted by a host that was rude - I will spare you the details, but in a nutshell he argued with me about how many were in our party with us all standing there. Confused the heck out of me. The restaurant is noisy, crowded, so so clean and serves barely average Mexican food. The kitchen was slow... More 

Helpful?
2 Thank TomFNY
Potsdam, New York
Level Contributor
27 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
2 of 5 bubbles Reviewed 21 January 2016

Very disappointed in our meal. Went there with another couple and after talking with our waitress we ordered taco salads. Wow, talk about not much for your money! A ton of lettuce, a very small dimple of sour cream, pretty nasty sauce, a small quantity of beans stuck to the bottom of the shell and hardly any meat. We have... More 

Helpful?
2 Thank Diners2007
Massena, New York
Level Contributor
44 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 30 September 2015

Norfolk, NY is NOT where you'd expect to find a quality Mexican restaurant, but that's exactly what you'll find! In a brick hotel in the same family for dozens of DECADES, the Hotel Grande continues the tradition of good food and hospitality found at this location since stage coach days! A quick trip from Potsdam of Massena on NY Rt.... More 

Helpful?
Thank John W

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Cuisine
Mexican
Meals
Lunch, Dinner
Restaurant features
Seating, Waitstaff, Serves Alcohol, Takeout, Television
Good for
Child-friendly
Open Hours
Sunday
16:15 - 21:00
Wednesday
16:15 - 21:00
Thursday
16:15 - 21:00
Friday
16:15 - 22:00
Saturday
16:15 - 22:00
Location and Contact Information
  • Address: 9 S Main St, Norfolk, NY
  • Location: United States  >  New York (NY)  >  St. Lawrence County  >  Norfolk
  • Phone Number: +1 315-384-8991

Questions & Answers

Questions? Get answers from Hotel Grande staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?