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Starbucks

300 3rd St, Niagara Falls, NY 14303-1102
+1 212-987-4555
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Overview
  • Excellent46%
  • Very good28%
  • Average15%
  • Poor8%
  • Terrible3%
Travellers talk about
Open Now
06:00 - 22:00All hours
CUISINES
American, Cafe
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
300 3rd St, Niagara Falls, NY 14303-1102
All Details
Write a Review
Reviews (221)
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1 - 10 of 184 reviews

Reviewed 3 days ago

The shop is located inside the Sheraton at the Falls hotel. It's very convenient for guests staying in the hotel, however, it was also convenient for those who attended the conference across the street too. The staff were very friendly and quick with getting the...More

Thank JRid2019
Reviewed 3 weeks ago

Didn't have to go go far for a good coffee in the morning and some light breakfast. Service was nice and quick.More

Thank raoulpinto
DWilke300, General Manager at Starbucks, responded to this reviewResponded 1 week ago

Thank you for the great review! We are happy you enjoyed the convenience of the Starbucks location in the Sheraton at the Falls hotel. We strive to provide our guests with the full package so they do not have to go far to get what...More

Reviewed 4 weeks ago via mobile

I came to see Niagara Falls and stoped to get a cup of coffee. Many Starbucks locations are dirty but this location was disgusting ,the floor was full of rubbish and dirty very dirty .

Thank mtravel34454
DWilke300, General Manager at Starbucks, responded to this reviewResponded 1 week ago

Thank you for your feedback. We are disappointed to hear that you were not satisfied with your experience. Please know that your comments will be addressed and we hope you will give us another chance the next time you visit! Thank you.

Reviewed 9 July 2017

This Starbucks is the dirties Starbucks I have ever visited. They should regularly wash not only floor, but chairs, tables and window with window frames. For the price you pay there, the place should be cleaner.More

Thank Kleopetra
DWilke300, General Manager at Starbucks, responded to this reviewResponded 1 week ago

We are so sorry to hear that you were not satisfied with your experience at Starbucks. We strive to exceed our customers’ expectations and with your recorded experience, we were lacking. We will address your comments and concerns and we hope you will give us...More

Reviewed 27 June 2017

Great location - in the Sheraton building and across the street from the Seneca Hotel, at the end of Old Falls Street.

Thank David K
DWilke300, General Manager at Starbucks, responded to this reviewResponded 1 week ago

Thank you for the great review! We are pleased to hear that you were happy with the convenience of our location in the Sheraton at the Falls lobby, only a few minutes from the Falls! We hope you come back again, thank you.

Reviewed 2 June 2017

Inside the hotel. very convenient!. Staff! was extremely helpful and pleasant.Great coffee. perfect morning wakeup.

Thank PattiLynn E
DWilke300, General Manager at Starbucks, responded to this reviewResponded 8 June 2017

We are very happy to hear that you enjoyed the convenience of our cafe located within Sheraton At The Falls Hotel, and that you were pleased with your morning visit. We hope to see you again soon. Thank you!

Reviewed 27 May 2017

When you need a good cup of coffee with a shot of espresso go to starbucks. I also love the banana nut bread for breakfast. Always delicious.

Thank tarlaa
DWilke300, General Manager at Starbucks, responded to this reviewResponded 8 June 2017

Thank you for the great feedback, and for choosing Starbucks for your recent pick-me-up. Come back and join us again soon!

Reviewed 25 May 2017

Great place to stop to get your beverage before walking around the city taking in the sites! Very friendly staff!!

Thank Sue D
DWilke300, General Manager at Starbucks, responded to this reviewResponded 8 June 2017

We are very happy to hear that you were pleased with your visit while in Niagara Falls, and that you enjoyed your beverage! We hope to serve you again soon!

Reviewed 15 May 2017

As an avid visitor of Starbucks, I seek out Starbucks. We are traveling all over the United States and Canada. I have never been shocked by Starbucks prices. Niagara Falls gouges the customers. The long lines at this Starbucks could charge less and still make...More

Thank _richardstodd43
DWilke300, General Manager at Starbucks, responded to this reviewResponded 25 May 2017

Thank you for your review and for being a loyal Starbucks customer! Please accept my apology on behalf of the cafe for our prices being higher than you had anticipated. We strive to remain comfortable and affordable for all guests and appreciate your feedback. We...More

Reviewed 21 April 2017 via mobile

Not all SBUX are created equal. This location is s shining gem in a town with few comforts. And so conveniently located. Our orders are fairly simple, but even the location at home seems to never get it right. Yes, I'm looking at you DC...More

Thank JNetteDC
DWilke300, General Manager at Starbucks, responded to this reviewResponded 22 April 2017

We are pleased to hear that you were extremely happy with your experience at our cafe and that you found it clean and enjoyable. We look forward to serving you again next time you're in town.

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
Meals
Breakfast
Restaurant features
Takeout, Seating, Wheelchair Accessible, Free Wifi
Good for
Child-friendly, Kids
Open Hours
Sunday
06:00 - 22:00
Monday
06:00 - 22:00
Tuesday
06:00 - 22:00
Wednesday
06:00 - 22:00
Thursday
06:00 - 22:00
Friday
06:30 - 23:00
Saturday
06:30 - 23:00
Location and Contact Information
  • Address: 300 3rd St, Niagara Falls, NY 14303-1102
  • Location: United States  >  New York (NY)  >  Niagara Falls
  • Phone Number: +1 212-987-4555
Description
Seattle's famous brand is available at the Sheraton at the Falls. Relax and enjoy whole bean coffees along with fresh, rich-brewed, Italian style espresso beverages, and a variety of pastries and confections. All are served from our full scale Starbucks retail store located in the lobby of the Sheraton At The Falls Hotel.
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