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Panera Bread

$$ - $$$
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Commercial Drive, New Hartford, NY
06:00 - 22:00
Closed now
See all hours
Sun 07:00 - 21:00
Mon - Sat 06:00 - 22:00
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39 Reviews from our TripAdvisor Community

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Showing 39: English reviews
Utica, New York
Level Contributor
132 reviews
54 restaurant reviews
common_n_restaurant_reviews_1bd8 53 helpful votes
Reviewed 20 October 2016

My favorite thing about Panera is there new ordering system. Then you don't have to wait in line. Just order and swipe. Their squash soup is excellent and I always like their clam chowder. Sandwiches are fine. Certainly the busiest place in town. If you are looking for quick and a step above the fast food and the burrito places,... More 

Thank MarilynUtica_NY
Charlotte, North Carolina
Level Contributor
179 reviews
85 restaurant reviews
common_n_restaurant_reviews_1bd8 43 helpful votes
Reviewed 9 October 2016

I stopped here to get bagels and danish to bring it to the office on my way to the office while in town on business. The service and the food was fantastic.

Aliso Viejo, California
Level Contributor
11 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 21 August 2016 via mobile

When you go to Panera, you expect fresh, healthy and fast. This location is popular and busy at lunch, but they met expectations easily. Got our salads, sandwiches and pastries fast even though it was really busy, and got a table before our food. Salad was fresh with right amount of dressing, and my son loved his sandwich.. They make... More 

Thank Vic V
Whitesboro, New York
Level Contributor
5 reviews
3 restaurant reviews
Reviewed 1 August 2016

online to checkout selection gave no clue as to overall costs. Went anyway and cashier says out of my selection. Cashier seemed very distracted and with our order messed it up when we got it at a table. Price structure on boards very confusing especially Pick 2. We were looking for some menus to llok at but only the signs... More 

Thank thods2016
Whitesboro, New York
Level Contributor
7 reviews
7 restaurant reviews
Reviewed 21 July 2016

The first Panera we ever went to was in Latham, NY and my wife and I loved it. We eventually got our own Panera in New Hartford and things were OK for the first few years. It has been going downhill and three recent experiences have showed that that trend is continuing, maybe even accelerating. I will only mention the... More 

Thank Jon C
Utica, New York
Level Contributor
1,783 reviews
558 restaurant reviews
common_n_restaurant_reviews_1bd8 675 helpful votes
Reviewed 3 May 2016

Deli sandwiches are on the menu but I think the soups are best. Nice cafe style where you can spend as much time as you like enjoying a book, catch up on email, read for a bit. Comfortable place to meet with friends.

Thank RonL40
Adirondacks, New York
Level Contributor
280 reviews
181 restaurant reviews
common_n_restaurant_reviews_1bd8 70 helpful votes
Reviewed 27 February 2016 via mobile

We love Panera and this location is great. It's located close to the shopping areas and easy to get in an out. We wish the location had more seating but if you catch it at the right time it's fine.

Thank KylersKL
Level Contributor
6 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 23 January 2016 via mobile

I love the food. Great customer service and great coffee. I love the soups, and great breakfast selection. The nice thing is that everything is fresh!

Thank Trey M
Syracuse, New York
Level Contributor
98 reviews
77 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
Reviewed 16 December 2015

Was at this Panera today for lunch with a coworker. I ordered the turkey and pear sandwich on a bagel. there was almost nothing between the sliced bagel. I asked for it toasted and it wasn't . This is nothing new for this place but my coworker wanted to go get a salad and soup. she said hers was ok... More 

Thank Jeff C
New York City, New York
Level Contributor
8 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 22 November 2015

I adore Panera and generally eat at one multiple times a week. Their soups and salads are especially good. Additionally, their smoothies are excellent. I've actually watched them make some of their dishes, including smoothies and they do indeed use the very best ingredients (incase you were wondering). I believe the food is consistently on point with the prices. I've... More 

Thank J321P

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
    3.5 of 5 bubbles
American, Soups
Breakfast, Lunch, Dinner
Restaurant features
Seating, Wheelchair Accessible, Takeout
Good for
Open Hours
07:00 - 21:00
06:00 - 22:00
06:00 - 22:00
06:00 - 22:00
06:00 - 22:00
06:00 - 22:00
06:00 - 22:00
Location and Contact Information
  • Address: Commercial Drive, New Hartford, NY
  • Location: United States  >  New York (NY)  >  New Hartford
  • Phone Number: 3157681702
This is part of the Panera chain of stores.

Questions & Answers

Questions? Get answers from Panera Bread staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?