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Smokey Bones BBQ & Grill

Certificate of Excellence
$$ - $$$
American, Bar, Barbecue, Pub
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4036 State Route 31, Liverpool, NY 13090-1314
+1 315-652-7824
Website
Today
11:00 - 02:00
Closed now
See all hours
Hours:
Sun - Sat 11:00 - 02:00
More Info
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125 Reviews from our TripAdvisor Community

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Showing 124: English reviews
Level Contributor
3 reviews
3 restaurant reviews
Reviewed 20 January 2017 via mobile

We went a couple of times once with our kids and another as a couple both times were awful customer service and food they didn't even get our drinks until our dinner came out and then they forgot our silverware we had to ask and that was after I chased down some one for it and not only that they... More 

Helpful?
Thank Nicole L
Smokey B, Manager at Smokey Bones BBQ & Grill, responded to this review

Hi Nicole L, we appreciate you taking the time to respond. The staff at Smokey Bones take our reviews very seriously. We would appreciate you allowing us the opportunity to follow up, please email us at feedback@smokeybones.com with your contact information and a few details about your visit including the location of the restaurant. More 

Baldwinsville, New York
Level Contributor
49 reviews
42 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
Reviewed 5 January 2017 via mobile

Beatiful new floor bring installed plus, new bar coming & 50" tv's are on the way too! The food is a given here just come hungry & sign up for The Bones Card is not an option unless you hate your hard earned money?

Helpful?
Thank familyman66slig
Smokey B, Manager at Smokey Bones BBQ & Grill, responded to this review

Familyman66slig, thank you for taking the time to leave us feedback. You really made our day today. More 

Fulton, New York
Level Contributor
98 reviews
52 restaurant reviews
common_n_restaurant_reviews_1bd8 39 helpful votes
Reviewed 16 December 2016 via mobile

Went here for the first time in a long time. The food was great. The service was even better. The only concern is that it seems in disrepair. There was paneling missing and the tops of the half walls are tore apart and half finished. The manager, middle aged, dark hair, heavy set gentleman was a bit disrespectful and rude... More 

Helpful?
Thank Bard J
2 reviews
Reviewed 5 December 2016

This Smokey Bones used to be a great place, but it has gone down hill. In a combo meal of 3 meats plus sides, we received 4 very small pieces of brisket which were more than half fat, 4 tiny wings and a small portion of pulled pork. This used to be a great value but was certainly not worth... More 

Helpful?
Thank Cindy G
Smokey B, Guest Relations Manager at Smokey Bones BBQ & Grill, responded to this review

Hi Cindy G, we appreciate you taking the time to respond. The staff at Smokey Bones take our reviews very seriously. We would appreciate you allowing us the opportunity to follow up, please email us at feedback@smokeybones.com with your contact information and a few details about your visit including the location of the restaurant. More 

Camillus, New York
Level Contributor
212 reviews
116 restaurant reviews
common_n_restaurant_reviews_1bd8 61 helpful votes
Reviewed 14 November 2016

My wife, I and a friend of ours, went here for a late Sunday lunch. We arrived about 2pm and the place was fairly empty. By the time we finished our meal Smokey Bones was close to full. I had the half BBQ chicken, My wife had the Fire Grilled Salmon. Our friend had a large hamburger. Everything was very... More 

Helpful?
Thank Mazuza2
Camillus, New York
Level Contributor
305 reviews
204 restaurant reviews
common_n_restaurant_reviews_1bd8 68 helpful votes
Reviewed 11 November 2016 via mobile

Had an ok dinner. Wings were good, ribs were edible, pulled pork sandwich was good and BBQ chicken good. Trip to the restroom was revealing. Water on the floor and mirror and trash container was overflowing. It was a mess. Kept feeling something sticky on my left sweatshirt sleeve before our food arrived. Tried wiping off the table and it... More 

Helpful?
Thank Jerry Z
Smokey B, Guest Relations Manager at Smokey Bones BBQ & Grill, responded to this review

Hi Jerry Z, we appreciate you taking the time to respond. The staff at Smokey Bones take our reviews very seriously. We would appreciate you allowing us the opportunity to follow up, please email us at feedback@smokeybones.com with your contact information and a few details about your visit including the location of the restaurant. More 

Syracuse, New York
Level Contributor
27 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 28 October 2016

Had the babybacks, they were excellent. Service was very good, timely refresh of drinks and asking about food quality. All was pleasant and price was about as expected.

Helpful?
Thank Kevin W
A TripAdvisor Member
Reviewed 25 October 2016 via mobile

Unfortunately had to travel on a Sunday for business. The place was kind of crowded for Sunday football. The manager went out of his way to set me up where I could watch NASCAR on my own TV. Appreciate them caring enough about their customers.

Helpful?
Thank A TripAdvisor Member
Ogdensburg, New York
Level Contributor
3 reviews
Reviewed 25 October 2016

service was great , fast and friendly, food was vary good! owner was around asking if everything was good and if we had everything we needed

Helpful?
Thank kayefacey
Level Contributor
9 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 24 October 2016 via mobile

Our waitress was adorable and fun. The manager let us know about the timing of our meal, and most of all the food was fabulous. We plan on visiting our Smokey Bones in Cranberry,PA.

Helpful?
Thank Suzie D

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Cuisine
American, Bar, Barbecue, Pub
Meals
Lunch, Dinner, After-hours
Restaurant features
Takeout, Seating, Waitstaff, Television, Wheelchair Accessible, Serves Alcohol, Full Bar, Highchairs Available
Good for
Child-friendly, Bar Scene, Groups, Cheap Eats
Open Hours
Sunday
11:00 - 02:00
Monday
11:00 - 02:00
Tuesday
11:00 - 02:00
Wednesday
11:00 - 02:00
Thursday
11:00 - 02:00
Friday
11:00 - 02:00
Saturday
11:00 - 02:00
Location and Contact Information
  • Address: 4036 State Route 31, Liverpool, NY 13090-1314
  • Location: United States  >  New York (NY)  >  Finger Lakes  >  Liverpool
  • Phone Number: +1 315-652-7824

Questions & Answers

Questions? Get answers from Smokey Bones BBQ & Grill staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?