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2231 Grand Island Blvd, Grand Island, NY 14072-1819
+1 716-775-8024
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14 Reviews from our TripAdvisor Community

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Showing 14: English reviews
Level Contributor
12 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago via mobile

I stopped in hoping to get a quick meal between business appointments in the area. I won't be back. The staff was incredibly disorganized. There was no rhyme or reason to what they were doing. As nearly as I could tell whichever counter person yelled for their order first got it made. But whether it was right or not was... More 

Thank Charles S
Level Contributor
39 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
Reviewed 5 August 2016 via mobile

Wow...we came here because the last place we tried in town was not looking like somewhere we would even try to eat.(we thought Mc Ds had standards so it'd be better.) This is by far the dirtiest MDs I've been to.

Thank rosskrotzer
Grand Island, New York
Level Contributor
98 reviews
31 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
Reviewed 4 August 2016

We went here the other day and ordered a Happy Meal and a cheeseburger. The happy meal came in a regular bag and not the expected box. A bit of a let down but we got over it. Otherwise, a small McDonalds with a climbing play area for the kiddos.

Thank Carol B
Hamilton, Canada
Level Contributor
88 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 39 helpful votes
Reviewed 21 July 2016

Asked for Dr. Pepper was given Rootbeer. Asked for a chocolate shake, was given vanilla. Had to ask twice for ketchup. Kicker was the man after us who's child was served a cheeseburger with a bite taken out of it.

Thank gruton
Level Contributor
54 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
Reviewed 3 June 2016

Having 3 kids, we eat at McDonald's a lot. We visited this store several different days and times, and the focus is not on the customer, like most McDonald's. Food was OK.

Thank Jerry Y
Grand Island, New York
1 review
Reviewed 2 March 2016

Living on Grand Island I've been forced to make do with this McDonald's or drive over bridges to try another one. I can honestly say I actually drive over the bridges instead of using this one now. The food is always cold, the fries clearly reheated. The sandwiches are so poorly put together that half the time they're missing things... More 

Thank zx2blues
Level Contributor
1,016 reviews
589 restaurant reviews
common_n_restaurant_reviews_1bd8 516 helpful votes
Reviewed 12 January 2016

funny, employees outnumber customers like 7-2 and it still seems like forever to get served... nonetheless, perhaps in the malaise, I screwed up my own order and she was able to flag it down and get it corrected without charge, so fair enough

Lancaster, Pennsylvania
1 review
Reviewed 1 July 2015

it took 10 mins to get my food and it tasted like they dumped haft of the pepper and salt jar on it.... im never going back i wish i would have taken it back but i was so mad i just spent 2.75 on chesebergert i chucked it out the window not wanting to spend 10 more mins in... More 

Thank tom7894
1 review
Reviewed 1 May 2015 via mobile

Why does it seem that no matter what the employees are slow... It's fast food not wait 15 minutes... when asked why it took so long they give you the some answer every time people called off, well maybe if the managers were so rude to there employees there might not be so many call offs.. And yet the cooperation... More 

Thank JDC0105
Niagara Falls, New York
Level Contributor
31 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
Reviewed 3 March 2015

I know winter can be a bummer in the Niagara Falls. This McDonald's has an indoor play area for the kids to get their "crazies" (from being cooped up) out!

Thank Brian and Jenn R

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Restaurant Details

Rating summary
  • Food
    2.5 of 5 bubbles
    2.5 of 5 bubbles
  • Value
    2.5 of 5 bubbles
    1 of 5 bubbles
Fast food
Restaurant features
Wheelchair Accessible, Seating
Good for
Cheap Eats
Location and Contact Information
  • Address: 2231 Grand Island Blvd, Grand Island, NY 14072-1819
  • Location: United States  >  New York (NY)  >  Grand Island
  • Phone Number: +1 716-775-8024

Questions & Answers

Questions? Get answers from McDonald's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?