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Dunkin' Donuts

9475 Airport Plz, Dansville, NY 14437-9271
+1 585-388-5219
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  • Excellent26%
  • Very good15%
  • Average10%
  • Poor36%
  • Terrible10%
5 weeks ago
“Minimal effort for minimum wage”
10 Sep 2016
Closed Now
All hours
Fast food
9475 Airport Plz, Dansville, NY 14437-9271
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Reviews (19)
Traveller rating
Traveller type
Time of year

1 - 10 of 19 reviews

Reviewed 5 weeks ago via mobile

Slow service. Uncaring, rude. Unwilling to honor promotions or attempt to read coupons. Not worth the trouble.

Thank Nathanwelton
Reviewed 12 April 2017 via mobile

Why is this DD still open? We thought it was closed because it was quite dark in the place. The kids and I came in at 8pm and ALL the screens are turned off! Why?? We had to ask for them to be turned on...More

Thank Robin A
Reviewed 2 March 2017

This DD is easily accessible, right off of 390. I'd give it more stars if the staff were more professional. I've stopped here many times, and service is always just "eh". I'm honestly not hard to please. Just be polite, and make the correct order....More

Thank Mary N
Reviewed 4 November 2016 via mobile

Stopped here a few different times off 390. The service is so slow everytime I've stopped and it's been many different times of the day. It's last time, the garbage cans were all full and the bathroom was out of toilet paper. The one thing...More

Thank lea_travelinggirl
Reviewed 20 September 2016 via mobile

The coffee is always delicious as well as the breakfast sandwiches and donuts. The only downside is they get your orders wrong a lot more often than I would deem acceptable.

Thank AiredaleLife
Reviewed 10 September 2016

had bagel & coffee. little pricey. young staff not customer friendly. need some more training or an older manager.

Thank joyce144
Reviewed 26 August 2016 via mobile

I had a short stop at exit 5 on I390S. It's located conveniently near Subway and McDonalds. The coffee was good as usual. The service was prompt. Little bit of smile can be added though to the service!

Thank Rajesh P
Reviewed 16 June 2016

The service is prompt, the coffee very good, and the breakfast wrap with sausage and egg is prepared just right - hot, properly but not overcooked, and they don't send you past the window to wait for preparation.

Thank L F
Reviewed 28 April 2016

On my way to Letchworth State Park, I saw this DD. Had to get my Iced Coffee. This was a busy DD. The Wait Staff and customers were friendly. And, DD coffee is the Best.

Thank IrishRoever
Reviewed 30 August 2015

One of the best service with courteousness was the honor of the day on my surprise visit to grab quick milk. I was overwhelmed with the options the young man at counter suggested me. Keep up the good work! Pros: Service, Muffins,rest room, Ambiance, location....More

Thank USValib
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Restaurant Details

Rating summary
  • Food
  • Value
Restaurant features
Takeout, Seating, Wheelchair Accessible
Good for
Open Hours
05:00 - 23:00
05:00 - 23:00
05:00 - 23:00
05:00 - 23:00
05:00 - 23:00
05:00 - 23:00
05:00 - 23:00
Location and Contact Information
  • Address: 9475 Airport Plz, Dansville, NY 14437-9271
  • Location: United States  >  New York (NY)  >  Finger Lakes  >  Dansville
  • Phone Number: +1 585-388-5219