We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

The Cheesecake Factory

Certificate of Excellence
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
1 Walden Galleria, Cheektowaga, NY 14225-5408
+1 716-685-2600
11:00 - 00:00
Closed now
See all hours
Sun 10:00 - 22:00
Mon - Thu 11:00 - 23:00
Fri - Sat 11:00 - 00:00
More Info
Add Photo Write a Review

697 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
  • More
Showing 674: English reviews
Level Contributor
67 reviews
42 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
Reviewed 2 days ago NEW

We visited Buffalo once again and returned to The Cheesecake Factory because everyone deserves a second chance! My daughter ordered the Chicken Salad Sandwich, because she loves them from there! (We visit the one in Miami each time we go down) Her food as she said was great! I ordered the Burger, (can't recall the name of it) it was... More 

Thank relaxin4once
Niagara Falls, Canada
Level Contributor
14 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
Reviewed 3 days ago NEW via mobile

Food was great. Service was great price was great Cheesecake exceptional. What more is there We both had hamburgers. Best hamburger ever in a restaurant. I've always wanted to try the Cheesecake Factory. Sooooo glad I did

Thank Jala85
Buffalo, New York
Level Contributor
7 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 4 days ago NEW

Food is very good and seems to be always busy so be prepared to wait a bit. It is worth the wait. Great selection but of course it's all about the cheesecake. My favorite it the white chocolate raspberry. YUM!!

Thank BarbK1236
London, Canada
Level Contributor
10 reviews
5 restaurant reviews
Reviewed 5 days ago NEW via mobile

Great service during a very busy super time rush. Menu was extensive had something for every taste. Portion sizes were huge. Fish and chips very tasty. Egg plant parmesan with spaghetti outstanding. Enjoyed snickers cheesecake and peanut butter cheesecake for evening dessert. Reasonable prices. Definitely will be returning!

Thank Brendam2000
Toronto, Canada
Level Contributor
72 reviews
35 restaurant reviews
common_n_restaurant_reviews_1bd8 34 helpful votes
Reviewed 5 days ago NEW

We got to seat about 10 mins after arrival. Excellent service by our waiter. Will visit again. Some seats could be small for someone of a big frame. Nice experience and loved the honey wheat bread with butter.

Thank lightzoom
Level Contributor
31 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
Reviewed 5 days ago NEW

My wife and I love going to Cheesecake Factory whenever we're in the area. Be prepared to wait though because this location is extremely busy at peak times. Our server was extremely friendly and helpful, our dinner was delicious, and our cheesecake was transcendent. Always go to Cheesecake Factory!

Thank Brian P
Whitby, Canada
Level Contributor
728 reviews
424 restaurant reviews
common_n_restaurant_reviews_1bd8 311 helpful votes
Reviewed 6 days ago NEW via mobile

The major reason this visit was given 3 out of 5 was the really long waits, first to order and then for the food to be served. I'm not sure if it was a staffing issue (servers or kitchen), but waiting for more than 30 minutes for our food to arrive was not acceptable. The Kobe burger that I ordered... More 

Thank FlyAtNIght
Stoney Creek, Canada
Level Contributor
151 reviews
107 restaurant reviews
common_n_restaurant_reviews_1bd8 82 helpful votes
Reviewed 1 week ago

I have always enjoyed the many outlets throughout the United States and when deciding what to do for my birthday, well, I wanted to go this year to the Cheesecake Factory. It always had a variety of foods to choose from. My spouse opted for the Cuban sandwich with salad and I opted for the turkey & avocado sandwich with... More 

Thank CyberKat_CB
Level Contributor
66 reviews
40 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
Reviewed 2 weeks ago

I was here this past weekend. We arrived at 5:30 on a Saturday evening and there was told 55 min wait. We received our buzzer and went to a few stores to kill time. We came back as it was 55 minutes and was told it could be up to 75 minutues!!! Finally our buzzer went off. Service was ok.... More 

Thank michelledJ4188MO
Cairo, Egypt
Level Contributor
90 reviews
58 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
Reviewed 3 weeks ago

as usual the stuff is very helpful to help u in the huge menu they have to choose between verities of everything, portions are big and tasty ordered my favorites the red velvet cheese cake and mushroom burger

Thank Zaghou

Travellers who viewed The Cheesecake Factory also viewed


Been to The Cheesecake Factory? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
  • Value
American, Vegetarian Friendly, Vegan Options, Gluten Free Options
Lunch, Dinner, Brunch, After-hours
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Valet Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Child-friendly, Kids, Groups, Special Occasion Dining
Open Hours
10:00 - 22:00
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 00:00
11:00 - 00:00
Location and Contact Information
  • Address: 1 Walden Galleria, Cheektowaga, NY 14225-5408
  • Location: United States  >  New York (NY)  >  Cheektowaga
  • Phone Number: +1 716-685-2600

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Cheesecake Factory and other visitors
2 questions
Ask a question

See all questions (2)

Questions? Get answers from The Cheesecake Factory staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?