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John Dorys Somerset Mall

$$ - $$$
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33 Broad Way | Shop 320 Somerset Mall, Somerset West 7130, South Africa
+27 21 851 6435
Website
Today
08:30 - 22:00
Open now
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Hours:
Sun 08:30 - 21:00
Mon - Sat 08:30 - 22:00
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34 Reviews from our TripAdvisor Community

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Showing 34: English reviews
1 review
1 of 5 bubbles Reviewed 6 days ago NEW via mobile

The sushi is really good. I go often and every single time, we have bad/slow service. Most recently, we arrived at 19h45 and waited 10 minutes to order, when we finally got our order in we had to wait a further 40 minutes to get 19 pieces of sushi. We explained to the waiter that it is not fine dining... More 

Helpful?
Thank Jodie B
Level Contributor
15 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 21 February 2017 via mobile

I visit nearly every week. Service is always good. Sushi is good quality. Sushi bar chef and staff always very friendly

Helpful?
Thank Pieter P
John_Dorys_Fish, Guest Relations Manager at John Dorys Somerset Mall, responded to this review

Dear Pieter P, Thank you for taking the time to review our John Dory's Somerset Mall Fish, Grill & Sushi Restaurant. We are pleased to hear that you enjoyed our service as well as our sushi, expertly-rolled by our sushi chefs. We hope to offer you many more good experiences with us in the future! Kind regards, John Dory's Crew More 

Stellenbosch, South Africa
Level Contributor
31 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed 5 February 2017

Having been regular diners at Ocean Basket for many years now, we decided to try JD for a change. The new location inside the mall is light and airy, and the layout is spacious (unlike OB's ambiance) and the furniture new and clean. The mussels and shrimps starter was quite tasty. Our mains (platter for 1, fish & chips) was... More 

Helpful?
Thank Jacques l
John_Dorys_Fish, Guest Relations Manager at John Dorys Somerset Mall, responded to this review

Dear Jacques l, Thank you for taking the time to review our John Dory's Somerset Mall Family Restaurant. We are sorry to hear that the food served was not up to standard, we appreciate your feedback. If you would like to discuss this further please either call us on 086 053 6797 or email us your contact details along with... More 

Level Contributor
108 reviews
63 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
2 of 5 bubbles Reviewed 31 December 2016 via mobile

Yes, it is December and yes, the Somerset mall was busy with holiday visitors but waiting times in excess of 45 minutes for sushi was excessive! We were told 30 min max. The sushi at the conveyor belt kept rolling out but none served to the table. 5 of us had sushi and the kids had prawns from the kids... More 

Helpful?
Thank WandavdB
John_Dorys_Fish, Guest Relations Manager at John Dorys Somerset Mall, responded to this review

Dear WandavdB, Thank you for taking the time to review John Dory's Somerset Mall Fish Grill & Sushi restaurant. We're so sorry to hear that this was your experience. That certainly doesn't sound like the level of service we pride ourselves on. We would appreciate the opportunity to get in touch with both you and the store's management team. Please... More 

Harare, Zimbabwe
Level Contributor
75 reviews
45 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed 26 December 2016 via mobile

John Dory is THE name in seafood, but I must say that I was not impressed. The restaurant was busy, but service was rather slow and the waitress did little to advertise the specials or make recommendations. The fries were excellent but prawns were a bit disappointing. Perhaps a less busy season would have allowed for better service.

Helpful?
Thank BevyAbr
John_Dorys_Fish, Guest Relations Manager at John Dorys Somerset Mall, responded to this review

Dear BevyAbr, Thank you for taking the time to review John Dory's Somerset Mall Fish Grill & Sushi restaurant. We are sorry to hear that the service was not up to standard. Your feedback is much appreciated. If you would like us to discuss this further, please forward this on together with your contact details to customer-care@johndorys.co.za and we'll get... More 

Somerset West, South Africa
Level Contributor
265 reviews
133 restaurant reviews
common_n_restaurant_reviews_1bd8 109 helpful votes
5 of 5 bubbles Reviewed 18 December 2016

If you want the freshest and tastiest Sushi go to John Dory at the Somerset West Mall. You will battle to find better.I have no hesitation in recommending John Dory Somerset West Mall.

Helpful?
Thank Frank R
John_Dorys_Fish, Guest Relations Manager at John Dorys Somerset Mall, responded to this review

Dear Frank R, Thank you for your arrr-mazing review of John Dory's Somerset Mall! Our sushi, expertly-rolled by our sushi chefs- thrilled you enjoyed it! Kind regards, John Dory's More 

Pretoria, South Africa
Level Contributor
81 reviews
37 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed 6 December 2016

Enjoyed the fish here, will surely go there again,malthough i love a good view,mespecially in the mother city are. Good service, quick and tasty food

Helpful?
Thank Estelle D
John_Dorys_Fish, Guest Relations Manager at John Dorys Somerset Mall, responded to this review

Ahoy Estelle D, Thank you for taking the time to review our fish, grill & sushi restaurant. We're thrilled to hear that the food & service was a hit! We look forward to having you back again, soon! Kind regards, JD's Crew More 

Betty's Bay, South Africa
Level Contributor
23 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 25 August 2016

I have eaten at this particular John Dory's twice in the space of a month having just relocated to the Cape. On both occasions the Hake and Chips was excellent. The portions are generous, well cooked and nicely served. It is a family restaurant so very busy but the staff are attentive, pleasant and their prices are reasonable. Definitely my... More 

Helpful?
Thank sbc132
Greater Johannesburg, South Africa
Level Contributor
100 reviews
60 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 20 July 2016

Nice and conveniently located in the Somerset Mall. The sushi was good but not fantastic and I suppose that's what you get when going to a franchise restaurant. Service was friendly and prices are as per the norm these days.

Helpful?
Thank 1saintgp
Stellenbosch, South Africa
Level Contributor
41 reviews
41 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 14 May 2016 via mobile

We had sushi there today and it tasted pretty good ... however it did take abit long. We waited for about 40min for it to arrive from the sushi bar and it was not very busy. Service was ok otherwise, our waiter kept us well informed of their specials.

Helpful?
Thank David K

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Cuisine
Seafood, Sushi, Japanese, Grill
Meals
Breakfast, Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Wheelchair Accessible, Serves Alcohol, Reservations
Good for
Kids, Child-friendly, Groups
Open Hours
Sunday
08:30 - 21:00
Monday
08:30 - 22:00
Tuesday
08:30 - 22:00
Wednesday
08:30 - 22:00
Thursday
08:30 - 22:00
Friday
08:30 - 22:00
Saturday
08:30 - 22:00
Location and Contact Information
  • Address: 33 Broad Way | Shop 320 Somerset Mall, Somerset West 7130, South Africa
  • Location: Africa  >  South Africa  >  Western Cape  >  Cape Town  >  Somerset West
  • Phone Number: +27 21 851 6435
Description
Ahoy Me Mateys! Join us at Somerset West John Dory's - the best seafood restaurant that the whole family can enjoy! Our menu has an ocean of choices for all our seafood lovers! From fresh hand-rolled sushi to tempura battered fish & chips. Shiver your timbers! Our catch of the day, prawns, calamari and fresh oysters are a reason to abandon ship and come ashore! Our kids' menu has a variety of yummy meals for our young mateys too and we also have a cool kids' play area with boatloads of fun activities for little sailors! What are you waiting for? Dock your boat at John Dory's in Somerset West for arrr-mazing food and service.

Questions & Answers

Questions? Get answers from John Dorys Somerset Mall staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?