After multiple stores shopping nearby, visited this location for first time in many years. Outstanding, friendly service along with great 3 course lunch features.
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Sat and waited for over 45 minutes while observing people that came in and ordered after us being served. When our waiter finally appeared at our table he said he had a "torn sleeve" and we needed to bear with him. We waited for another...More
Walked out before even being seated. Poor service and not even seated. Dirty & no character. My last time ever trying to do business and eat here.
We have eaten here before and witnessed poor service but this time was the worst! I do have to say that the food was good & plentiful. The hostess who came to our rescue when we didn't have plates or balsamic vinegar for the bread...More
I seldom go here. The reason is the terrible service! I have NEVER had good service at the Macaroni Grill and the waitress tonight, Julia, certainly continued the trend! The hostess was quick and attentive, but, after a long wait, we had to request waiter...More
As a local I have been visiting this restaurant for over 20 years, I've seen the service go from excellent to very poor. Tonight was the worst ever. Took well over an hour to get our meal, although food is tasty, service is very bad....More
This evening my family decided to dine out and chose Macaroni Grill despite having issues with service in the past, we wanted to give it another chance. We walked in and were greeted by a friendly hostess and given a reasonable wait time promoting us...More