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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Italian, Cafe, Mediterranean, Sicilian, Southern-Italian
Special Diets
Vegetarian Friendly
Meals
Breakfast, Brunch
View all details
meals, features
Reviews (1,122)
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108 results
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43
27
11
6
21
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Traveller rating
43
27
11
6
21
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Reviewed 4 weeks ago via mobile

The worst customer service I have ever experienced. Got the salad order wrong 3x and then charged me for it. They have good gelato to take away, but don’t sit down in the restaurant.

Date of visit: May 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 13 March 2024 via mobile

My wife and I had lunch at Touring Cafè today and had the best Italian dish in our life. My wife had a special rectangular Italian pasta with ricotta cheese and a delicious sauce… sublime! I had an Italian spaghetti with a delicious kind of...raw soft salmon and calamari sauce. MeravigliosiMore

Date of visit: March 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 August 2023

Truly appalling service! I wish I could give ZERO stars!! I came here today for some lunch with a friend after a relaxing day at the beach! The guy at the counter with the glasses and bald head has ZERO customer service skills and treated...me more like a cash cow as opposed to a customer!! Not to mention he OVERCHARGED me and charged me for food I didn’t want! When I went back to complain he told me there was nothing he could do and mocked me!! Please avoid this horrid place at all costs!!More

Date of visit: August 2023
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Reviewed 15 July 2023

One of the worse places I’ve ever been. The food was awful and the waiters were extremely rude. At the moment we got into the restaurant, the servers were already in a bad mood and looking at us with a horrible face. After that, the...cashier yelled at us, making us feel awfully embarrassed. Everyone was xenophobic because we were a group of Brazilian women, and we had a total different treatment then the one the group of Spanish men sitting next to us had.More

Date of visit: July 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 19 June 2022 via mobile

Don’t go!!! Lazy staff, poor service and TERRIBLE food. Worst meal we’ve had along our travels. The location was the only thing going for it.

Date of visit: June 2022
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 June 2022

The bill didn’t match the menu price. We complained and the staff didn’t care. It seems the staff make up the price depending on how much they think they can scam you. There are different prices depending on where you sit - terrace, out the...back or upstairs. Absolutely ridiculous. Please give your money to the smaller local cafes down the streetMore

Date of visit: June 2022
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Reviewed 3 January 2022

We showed up with our vaccination certificates that had been accepted at every other restaurant we went to in the area. Guy scans it and yells at us “No pass! No pass! No pass” When we asked him what the problem was, he just kept...yelling it over and over and yelled at us to get out. Absolutely the rudest, nastiest restaurant experience ever.More

Date of visit: January 2022
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Reviewed 3 November 2021 via mobile

Staff are rude, awkward ordering system and have no time for tourists speaking English. Hard to Understand and seem as tho they are angry all the time

Date of visit: November 2021
Helpful?
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Reviewed 1 November 2021

Don’t go here if you want good service and not to be sworn and shouted at. The older guy with glasses behind the till said ‘Minchia’ to me when I ask for a refund on a cappuccino that my brother doubled up on an order...accidentally. He shouted at me across the bar basically blaming me for asking for a refund. He was so rude and intimidating and I am sure he would not have treated a man in that way. I was so upset by his behaviour I had to leave the cafe. No wonder it’s called touring cafe as it’s only non locals that go there as they don’t know any different.More

Date of visit: November 2021
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Reviewed 27 September 2021

This restaurant was in a convenient location from our hotel in Mondello. It has a great selection of food. Everything looked great. We enjoyed our lunch, for a good value.

Date of visit: September 2021
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Reviewed 20 October 2020 via mobile

Had breakfast here every morning if our trip. It’s a short walk from the town centre, but very worthwhile to make the effort. Place is packed with locals and not really a surprise when you see the quality of the food on offer. Highly recommended

Date of visit: October 2020
Helpful?3  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 18 October 2020 via mobile

Great place to have a fast lunch or a delicious ice cream . Great variety of ice cream and amazing size as well. I little one loved it.

Date of visit: September 2020
Helpful?5  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 October 2020 via mobile

Ok I guess. We landed late, when we finally got to Mondello, this was open and close by. We ordered two pasta dishes, which came out roughly two minutes after ordering. Clearly tray baked in batches and reheated. Was tasty, but not what I expected...in Sicily! On a plus, the gelateria inside is great!More

Date of visit: October 2020
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Reviewed 16 August 2020 via mobile

Lovely location and not too loud music. Sea salad (insalata di mare) is delicious, the octopus is soft and abundant. Delicious arancini, especially the butter one (arancino al burro). The staff is a bit rude, but overall the place is nice and quality-price is good.

Date of visit: August 2020
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 15 August 2020 via mobile

Terrible place only for criminals, there is no way they can pay the cost back!!!! I had ordered a panini with salad and when it arrived theire were MOLD inside!!!! I say the owner I was going to call the police for the dirty and...the mold food, they started threating me and push me away and taking the money from my bag after I decided (obviously) to not pay the mold panino!!!!! Sicily is to beautiful to have this type of people owning activities!!!! CRIMINALS!!!!!!More

Date of visit: August 2020
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Questions & Answers
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adakratiuk
16 May 2017|
Answer
Response from Giorgio M | Reviewed this property |
Always the same situation. Rude people, never go back there
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TOURING CAFE BEACH, Mondello - Updated 2024 Restaurant Reviews, Photos & Phone Number - Tripadvisor

Frequently Asked Questions about Touring Cafè Beach

Yes, Touring Cafè Beach offers takeaway services.

Yes, Touring Cafè Beach is taking precautions against COVID-19. A full list is available within the "safety precautions" section of this page.

Touring Cafè Beach is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 3.5
  • Service: 3.5
  • Value: 3.5
  • Atmosphere: 2.5