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The Melting Pot

450 Ward Pkwy, Kansas City, MO 64112-2101
+1 816-931-6358
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  • Excellent41%
  • Very good29%
  • Average17%
  • Poor7%
  • Terrible6%
Travellers talk about
“cheese fondue” (37 reviews)
“salad” (45 reviews)
Open Now
11:00 am - 11:30 pm Hours
Swiss, American, Vegetarian Friendly, Gluten Free Options
450 Ward Pkwy, Kansas City, MO 64112-2101
All Details
Write a ReviewReviews (249)
Traveller rating
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Time of year

11 - 20 of 248 reviews

Reviewed 28 December 2017 via mobile

Came here on Christmas Eve with my family and we were so disappointed! Dirty table, dirty silverware and S L O W service. With the prices they charge I expect top notch service and excellent food, neither of which we got. I certainly don’t expect...More

1  Thank Becca C
MeltingPotTeam, Manager at The Melting Pot, responded to this reviewResponded 30 December 2017

Hello Becca, We apologize for how the evening went for your family this Christmas Eve. It is very disappointing to read that the experience went so poorly and so many things seemed to go wrong. We at The Melting Pot do not usually give such...More

Reviewed 14 December 2017

I always have such fun here, the cheese is amazing and I love the chocolate. I highly recommend for a special occasion or even just a date night. Well worth the cost.

Thank Jazmon H
Reviewed 10 December 2017

I made reservations for 12:30 (yesterday) afternoon for my daughter and I, as I have always wanted to take her here as I really enjoyed the experience. We waited to be seated once arriving at 12:30 because of a shortage of waiters? (They said they...More

Thank Janelle A
Reviewed 4 December 2017 via mobile

My boyfriend and I came here on a Sunday afternoon, we had an excellent server who was very informative and patient with us as we were first timers and pretty clueless. The food was excellent, we loved cooking the food at our table, it was...More

Thank Elly H
Reviewed 24 October 2017

First visit to the Melting Pot and overall it was a good experience. For a Wednesday night, the place was practically empty and services was okay. The cheese, meat, and dessert was good....I love the fruit in chocolate. Good meal. Will be back eventually.More

Thank kariglenn5
Valerie G, Manager at The Melting Pot, responded to this reviewResponded 26 October 2017

Good Afternoon, Us here at the Melting Pot on the Plaza would like to personally thank you for joining us for dinner! It's always a pleasure for us to introduce first time diners to our one of a kind fondue experience. We appreciate your feedback...More

Reviewed 3 October 2017

Located in a basement, the decor is dark and classy, although a little worn. Our server was very good and we got just the right amount of attention. There's a lot to choose from here, so pay heed to the server's presentation. It’s very obvious...More

Thank LocalTraveler90
jordonkcmeltingpot, Manager at The Melting Pot, responded to this reviewResponded 18 October 2017

Good Evening! All of us here at the KC Melting Pot thank you for visiting our establishment and providing feedback which we can use to enhance our overall guests experience in the future. We are ecstatic to hear your server provided you with exceptional service...More

Reviewed 26 September 2017

Atmosphere: This truly varies based on what type group you are; Families with children eat in one area, while we as a couple were taken to the very back of the restaurant to a quiet area called "Lover's Lane" with cozy romantic booths complete with...More

Thank DMKings
Management response:Responded 30 September 2017

Thank you for your fantastic review! Our team was so pleased to read how your experience was this last visit. We appreciate you taking the time out of your day in order to share what we are all about. Hope to see you all again...More

Reviewed 23 September 2017

Judging by the negative reviews. the Melting Pot might be one of those places where quality is dependent on time and place. Four of us came for dinner with a reservation. Our waiter was attentive, slightly humorous, and he explained the intricacies of navigating the...More

Thank Pegapuss
Management response:Responded 25 September 2017

We appreciate your honest review and understanding of how our restaurant works! Our team finds great pleasure in knowing that you all enjoyed your latest experience with us and we strive to have every visit be just as pleasant. Thank you for sharing your experience...More

Reviewed 15 September 2017

My husband and I took our three adult kids to KC recently and our daughter insisted we try the Melting Pot. We had a great time. We tried two cheese fondues and two chocolate fondues, both were excellent. Everyone left full and happy. I would...More

Thank Classyglas
Management response:Responded 25 September 2017

Thank you for letting us know about your recent visit with us! We apologize for the wait on Saturday and hope to be able to accommodate your party faster in the future. It does appear that our Host Stand could have been a little more...More

Reviewed 4 September 2017 via mobile

I cannot believe people give this a great review. The concept is great The cheese appetizer is good. But having raw meat brought out to the table seems odd and not safe. The place itself seems run down with cracks one the booths. It's dark...More

Thank DNStravfan
Management response:Responded 5 September 2017

Hello! We are happy to hear that you enjoyed the cheese fondue with us on your last visit. Our team is saddened that you have not enjoyed the entire experience, but we do understand that the concept of a Traditional Swiss Fondue Dining style is...More

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Ask a question
Questions & Answers
19 January 2018|
AnswerShow all 4 answers
Response from MeltingPotTeam | Property representative |
Hello, the roof top of the parking garage unfortunately does not have an elevator, only stairs. Our restaurant does have our own personal elevator at ground level though. Hope this helps!
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
USD 40 - USD 60
Dinner, Drinks, Lunch, After-hours
Restaurant features
Reservations, Private Dining, Seating, Waitstaff, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover, Highchairs Available, Wheelchair Accessible, Free Wifi
Dining Style
Casual Elegant
Good for
Groups, Romantic, Child-friendly, Special Occasion Dining
Open Hours
11:00 am - 10:30 pm
4:00 pm - 10:30 pm
4:00 pm - 10:30 pm
4:00 pm - 10:30 pm
4:00 pm - 10:30 pm
11:00 am - 11:30 pm
11:00 am - 11:30 pm
Location and Contact Information
  • Address: 450 Ward Pkwy, Kansas City, MO 64112-2101
  • Location: United States  >  Missouri (MO)  >  Kansas City
  • Phone Number: +1 816-931-6358
  • E-mail
The Melting Pot is the original fondue restaurant where guests can enjoy several fondue cooking styles and a variety of unique entrees, salads, and unforgettable desserts. But we’re more than just a restaurant; we’re a unique destination offering a dining experience unlike any other. Our fondue restaurant is perfect for the everyday occasion, from a night out with friends or a romantic dinner with your special someone to a promotion celebration with colleagues. Enjoy a wide range of seasonal and fixed menu items, and you choose the way you want it all. Of course what’s delicious food without a selection of wines and craft beers to really make it great? No matter what the occasion or how many courses you choose to partake in, The Melting Pot provides an unforgettable, interactive dining experience that turns moments into memories. From the time the first piece of bread is dipped to when the last nibble of dessert is savored, you'll have the time to discover new things about people you thought you knew, and those you're getting to know.
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