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450 Ward Pkwy, Kansas City, MO 64112-2101 (Pennsylvania)
+1 816-931-6358
Website
Today
16:00 - 22:30
Closed now
See all hours
Hours:
Sun 11:00 - 22:30
Mon - Thu 16:00 - 22:30
Fri - Sat 11:00 - 23:30
More Info
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213 Reviews from our TripAdvisor Community

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Showing 212: English reviews
Kansas City, Missouri
Level Contributor
22 reviews
6 restaurant reviews
Reviewed 4 days ago NEW

Melting Pot is one of our favorite restaurants by far. The food is always incredible and the atmosphere is second to none. You can never go wrong with a Melting Pot visit.

Helpful?
Thank TrippinYogis
Management response:

Thank you for your kind review! Our team is happy to have you join us for such a wonderful experience. We hope to see you again very soon! More 

Topeka, Kansas
2 reviews
Reviewed 6 March 2017 via mobile

We were excited to get fondue and celebrate. The cheese and chocolate fondue were amazing. But the meat wasn't great and the price was outstanding for cooking everything yourself.

Helpful?
Thank JoeDanby4
Management response:

Hello, thank you for your recent review. We apologize that we did not meet the standards or expectations for you visit. Hopefully you will continue to join us for the cheese and chocolate style fondues which we serve everyday at a discounted price during happy hour. We do hope to see you all again. More 

Kansas
Level Contributor
327 reviews
167 restaurant reviews
common_n_restaurant_reviews_1bd8 199 helpful votes
Reviewed 29 January 2017

This visit was the best yet! Aaron was our server and made the entire meal a treat for our 12 year old son. The best deal is the "Crave" where you get the cheese fondue (your choice of which one), any of their outstanding salads and your choice of the chocolate fondue. This was the first time we also had... More 

Helpful?
Thank MLMRocksTravel
Management response:

Thank you for your fantastic review! We appreciate how much fun you had with Aaron. He has a special way of making his guests receive that memorable experience. We do hope to see you all again very soon! More 

Level Contributor
14 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 10 January 2017 via mobile

We have never been, what a fun experience! Food was great and really enjoyed atmosphere.. came for happy hour dinner. Cheese chocolate and entree for Two! Great!

Helpful?
Thank Becky C
Management response:

Thank you for your great review! We are happy you enjoyed your first experience with us and we look forward to seeing you all in the future. More 

Liberty, Missouri
Level Contributor
103 reviews
66 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
Reviewed 9 January 2017 via mobile

This was my second time going to a Melting Pot (first was in Littleton, CO) and my husband's first. Staff were all really nice, helpful, and friendly. Firstly, people going here have to understand, if you're doing the 4 course dinner, you're going to be there for a while; at least 2-3 hours. You should go expecting that and have... More 

Helpful?
Thank Hezzy_t
Management response:

We are extremely honored to receive such a positive and detailed review about your most recent experience. Thank you for taking the time to share with others about what to expect. Our team hopes to see you all again in the near future! More 

Lincoln, Nebraska
Level Contributor
266 reviews
149 restaurant reviews
common_n_restaurant_reviews_1bd8 88 helpful votes
Reviewed 28 December 2016

We were able to book online, and were seated at the reservation time. Seated way in the back and our server was Ben who did a great job, up until dinner the main course was finished. It took 20 minutes to get main course dishes cleared and the desert portion brought to the table. We felt as though we were... More 

Helpful?
Thank trooper198
Management response:

Thank you for your review on your latest experience. We appreciate all of your feedback and will work toward finding solutions to the issues that occurred. Have a Happy New Year! More 

Albuquerque
Level Contributor
92 reviews
57 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
Reviewed 28 December 2016 via mobile

I would have rated this higher but the place was not organized. We came in at 11:00 for lunch.....no wait staff...... no seating.....stood around with a few other parties..... nothing.... than the gal at the desk said 1:30..... we left and took care of business and came back.....and than waited thirty-minutes to be seated....than sat at a table for twenty... More 

Helpful?
Thank Margie T
Management response:

Margie, We would like to apologize for the amount of time your lunch took the other day. Our team strives to give great service, and it appears that we were not able to provide you with that. Hopefully after this visit you will grant us another chance to better take care of you all. If you have any questions or... More 

Kansas City, Missouri
2 reviews
Reviewed 28 December 2016

Who has 1 waitress working the lunch crowd on the week between Christmas and New Years when the a lunch special is being offered? The management at the Melting Pot should be FIRED for what happened today. I know the manager was working along side, but there's no excuse to not be overstaffed during the holidays. We waited for a... More 

Helpful?
Thank Ruby G
Management response:

Ruby, We would like to extend an apology to you for your experience. If there is any chance we may get in contact with you about your recent visit, we would appreciate the feedback to further better our establishment. We would like to prove that we can provide a much better experience. You may reach us at valerie.mp@tds.net More 

Holton, Kansas
Level Contributor
186 reviews
114 restaurant reviews
common_n_restaurant_reviews_1bd8 67 helpful votes
Reviewed 22 December 2016

over three hours to eat is just a tad to long...kind of liking getting stranded on a desert island...food was okay. Our server was friendly and helpful but no more busy than they were I put some of the blame on him. This should be a fun experience

Helpful?
Thank Dennis W
Management response:

We apologize for the service you all received during your last visit. If you all would like to contact us further to give us more insight into your experience, you may reach us at valerie.mp@tds.net. Thank you for your time. More 

Topeka, Kansas
Level Contributor
18 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed 12 December 2016

I will say this, it was a neat experience and I'm glad we went. It was a fun time with my husband on our 12th Anniversary. However... this location is slightly lacking. For a place that you can easily drop over $140 for the 4-course experience, drinks, and tip, I really expected it to feel more up scale. It was... More 

Helpful?
Thank kld80_trips
Management response:

Thank you for your honest review. We are glad that you enjoyed the food, but apologize that we were not able to meet all of your expectations. It sounds as if we have some room for growth with the wait staff, which we will take note of and work towards a healthy solution. We apologize that uncontrollable conditions also hindered... More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Average prices
USD 40 - USD 60
Cuisine
American, Gluten Free Options
Meals
Lunch, Dinner, After-hours
Restaurant features
Reservations, Private Dining, Seating, Waitstaff, Serves Alcohol, Full Bar, Wheelchair Accessible
Dining Style
Casual Elegant
Good for
Special Occasion Dining, Child-friendly, Romantic
Open Hours
Sunday
11:00 - 22:30
Monday
16:00 - 22:30
Tuesday
16:00 - 22:30
Wednesday
16:00 - 22:30
Thursday
16:00 - 22:30
Friday
11:00 - 23:30
Saturday
11:00 - 23:30
Location and Contact Information
  • Address: 450 Ward Pkwy, Kansas City, MO 64112-2101
    (Pennsylvania)
  • Location: United States  >  Missouri (MO)  >  Kansas City
  • Phone Number: +1 816-931-6358

Questions & Answers

Questions? Get answers from The Melting Pot staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?