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Chaz on the Plaza

325 Ward Pkwy, The Raphael Hotel, Kansas City, MO 64112-2111
+1 816-802-2152
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  • Excellent64%
  • Very good22%
  • Average9%
  • Poor3%
  • Terrible2%
Travellers talk about
“brunch” (27 reviews)
“veal oscar” (17 reviews)
Open Now
7:00 am - 9:00 pmAll hours
American, Contemporary, Gluten Free Options, Vegetarian Friendly
325 Ward Pkwy, The Raphael Hotel, Kansas City, MO 64112-2111
All Details
Write a ReviewReviews (393)
Traveller rating
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1 - 10 of 393 reviews

Reviewed 1 week ago

We were staying at the Raphael so we dined there on one of our nights. We requested a secluded booth which was fun and festive. A nice touch was the staff leaving a signed Birthday card at the table for our guest of honor celebrating...More

Thank jbgshrink
Reviewed 2 weeks ago

We had made a reservation on OpenTable at 3:00, but did not get seated until 3:15. The maitre’d claimed it was because they did not want to rush the people who were sitting at the tables. Instead, I think they had not spaced their reservations...More

Thank Richard J
Patrick J, Front Office Manager at Chaz on the Plaza, responded to this reviewResponded 2 weeks ago

Richard, Thank you dining with us and sharing your feedback. We sincerely apologize for the shortcomings you described. I will be sending you a message and hope to have the opportunity to learn more about where we went wrong and how we can improve for...More

Reviewed 4 weeks ago

The Chaz is so cool. The interior of the Chaz is what I think a restaurant should be like. Each table or booth is private, yet you can hear the live music when they have it. The service is superb and the quality of the...More

1  Thank tommyboyks
Bill C, General Manager at Chaz on the Plaza, responded to this reviewResponded 4 weeks ago

tommyboyks, Thank you for your kind words regarding your recent visit to Chaz. We really appreciate you taking the time and effort to share your thoughts, and love the way you describe things. Hope to see you again soon!

Reviewed 26 October 2017

Unfortunately, as nice as the hotel is in terms of ambience and service, the restaurant during breakfast was a huge disappointment in all respects. Service, quality of dishes, and uncomfortable seating and table arrangements. Desparate for a major change in management and kitchen staff.More

Thank hakccmd
Jordan C, Manager at Chaz on the Plaza, responded to this reviewResponded 27 October 2017

Hello Hakccmd, We appreciate you taking the time to leave your comments about your recent experience at Chaz, and I am sorry that you did not have a better experience. We want every guest to enjoy their visit, and unfortunately in your case we have...More

A TripAdvisor Member
Reviewed 15 October 2017 via mobile

Horrible service, mediocre food 2 vegetarians,who called 1st to let the kitchen knew they were coming in tonight and all the could put together was pasta...come on it is 2017, if you call yourself a continental hotel and contemporary restaurant don't be so provincial, boring...More

Thank A TripAdvisor Member
Jordan C, Manager at Chaz on the Plaza, responded to this reviewResponded 16 October 2017

Hello, I am sorry to hear about your experience. We always try to exceed our guests expectations and clearly we have failed in your case. I would be grateful if you would contact me at jordan.carver@raphaelkc.com so that I could pursue the matter further. I...More

Reviewed 3 October 2017

We had a wonderful brunch at this restaurant. The steak and eggs were perfect. The service was amazing. Could not have been happier with this choice. Definetly will be back!

Thank debidorandy
Jordan C, Manager at Chaz on the Plaza, responded to this reviewResponded 4 October 2017

Thanks, debidorandy, glad to hear you had a great time.

Reviewed 30 September 2017

I tried this restaurant based on the excellent reviews. I was not disappointed. The decor was very upscale and inviting. Food was delicious and the staff was very friendly. I will return.

Thank luv_vegas123_4_me
Jordan C, Manager at Chaz on the Plaza, responded to this reviewResponded 4 October 2017

Hello, Thanks for the kind words, we appreciate your review and it's great to hear you enjoyed your experience.

Reviewed 14 September 2017

Had dinner and spent a Saturday afternoon listening to jazz outside last weekend. Both experiences great. Food is always great...this time quail and a steak were our selections. Quail is new menu item....wonderful flavor. Steak cooked perfectly as usual and excellent. Manager David is the...More

Thank Delorean1
Jordan C, Manager at Chaz on the Plaza, responded to this reviewResponded 4 October 2017

Thanks Delorean1, we hope to see you again soon.

Reviewed 19 August 2017 via mobile

Came to Kansas City for are anniversary. Stayed at the Raphael and had happy hour with Puerto Rican band then dinner at Chaz. Wonderful experience. Ate in the bar area because the ensemble was so wonderful. Dinner was perfect. Great vegetarian salad followed by Amish...More

Thank Diana K
Jordan C, Manager at Chaz on the Plaza, responded to this reviewResponded 19 August 2017

Hello Diana, Thank you for taking the time to write your review. We're glad to hear you had such a great time, and we hope to see you again the next time you're in town. Happy Anniversary!

Reviewed 31 July 2017

Friendly bar, great for anyone; on your own or in a party, you can sit and listen the live music every evening. The food is great, I really cannot pick a favourite, and I have eaten most of the menu over the past few years.

Thank Richard S
Bill C, General Manager at Chaz on the Plaza, responded to this reviewResponded 1 August 2017

Richard, Thank you for your review of Chaz at the Raphael Hotel! We appreciate your comments and thoughts. We hope you are enjoying some of our new items on the new dinner menu as well. Thank you for being our Guest....

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Ask a question
Questions & Answers
Kathleen P
25 June 2016|
AnswerShow all 3 answers
Response from Deanna B | Property representative |
We have our outdoor summer concert series, Strings on the Green from 4p-7p and inside the music is from 7p-11p. We look forward to seeing you soon!
20 November 2015|
AnswerShow all 4 answers
Response from Bill C | Property representative |
Hello Valerie, Thank you for your question regarding smoking areas near Chaz. We do have an outside uncovered patio area just a few steps outside of Chaz, where smoking is permissible. Of course, remember it is outside, and... More
20 November 2015|
AnswerShow all 5 answers
Response from Patrick J | Property representative |
Thank you all for your replies. As they mentioned, we do have an outdoor patio area that is easily accessible from the Chaz Restaurant.
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
USD 25 - USD 41
Breakfast, Lunch, Dinner, Brunch, After-hours
Restaurant features
Free Wifi, Reservations, Private Dining, Seating, Waitstaff, Parking Available, Valet Parking, Serves Alcohol, Full Bar, Wheelchair Accessible
Dining Style
Casual Elegant
Good for
Local cuisine, Bar Scene, Business meetings, Romantic, Special Occasion Dining, Groups
Open Hours
7:00 am - 9:00 pm
6:30 am - 10:00 pm
6:30 am - 10:00 pm
6:30 am - 10:00 pm
6:30 am - 10:00 pm
7:00 am - 11:00 pm
7:00 am - 11:00 pm
Location and Contact Information
  • Address: 325 Ward Pkwy, The Raphael Hotel, Kansas City, MO 64112-2111
  • Location: United States  >  Missouri (MO)  >  Kansas City
  • Phone Number: +1 816-802-2152
  • E-mail
Our Kansas City Plaza restaurant's charming atmosphere is enhanced by modern American cuisine & live music performed nightly and from 10 am - 1 pm during Weekend Jazz Brunch Saturdays and Sundays. Menus at the hotel's Chaz Restaurant in Kansas City reflect regional bounty & the culinary team's creativity. Cuisine is complemented with a Wine Spectator Award-winning wine list, domestic and imported beers, cocktails, spirits, single malt Scotch and Bourbons, and a selection of liqueurs and ports.
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